Reviews of The Soul Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
99/9 Village No.10,Song Khon Sub-District Kaeng Khoi District, 18110 Sara Buri, Thailand
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Reviewed: July 11, 2025 · Stayed in July 2025
Verified reviewAsked for and invoice upon arrival, which was supposed to be issued at check out. The hotel staff claimed that they will not issue an invoice if booked via booking.com
Dear Grzegorz, pl, Thank you for your feedback, and we’re very sorry to hear about the inconvenience you experienced regarding the invoice request. Please allow us to clarify: for reservations made through Booking.com, the payment is often processed directly by the platform, In such cases, Booking.com typically issues the invoice, as the hotel does not receive the full payment details needed to generate an official invoice. However, we truly apologize if this was not clearly communicated during your stay. Please send us your email to email hotel, then I will be delighted to assist you shortly and send you ASAP We appreciate your understanding and hope to have the opportunity to welcome you again for a smoother experience. Warm regards, Kanjana P. Reservation Team
Dear Grzegorz, pl, Thank you for your feedback, and we’re very sorry to hear about the inconvenience you experienced regarding the invoice request. Please allow us to clarify: for reservations made through Booking.com, the payment is ofte… Show more
Reviewed: July 7, 2025 · Stayed in July 2025
Verified reviewOverall, it was just good. Staff were friendly. Fine, peaceful environment surrounded by nature and mountains. Many activities possible such as meditation, cycling, swimming, massage,... It is a hotel where you have to stay for a few days to fully enjoy this concept. And when you consciously seek this concept of mindfulness. Breakfast was tasty, but also not exceptional. Not 5-star level.
The reception was fairly chaotic. It was not very clear to me beforehand that this was a concept hotel. There could be some clearer communication about this I think in the description on Booking. If you only book for 1 night, the price-quality return is very low. I understand and support the concept of mindfullness, but in this case I just wanted a room to sleep in with a good breakfast, and not too much hassle. This is possible at this hotel, but then the price you pay for it is high. The rooms and furniture are outdated, certainly for a 5-star hotel.
Dear Hans, Thank you for your thoughtful feedback. We’re glad you enjoyed the peaceful environment, activities, and our friendly staff. We also appreciate your honest comments regarding the clarity of our concept, reception, and room condition. Your insights are valuable and will help us improve both communication and guest experience. We hope to welcome you again under more fitting expectations. Warm regards, Kanjana P. Reservation Team
Dear Hans, Thank you for your thoughtful feedback. We’re glad you enjoyed the peaceful environment, activities, and our friendly staff. We also appreciate your honest comments regarding the clarity of our concept, reception, and room condi… Show more
Reviewed: July 5, 2025 · Stayed in June 2025
Verified reviewReviewed: June 23, 2025 · Stayed in June 2025
Verified reviewReviewed: May 21, 2025 · Stayed in May 2025
Verified reviewReviewed: May 5, 2025 · Stayed in May 2025
Verified reviewEverything - views, location, service, room, food
Reviewed: April 18, 2025 · Stayed in April 2025
Verified reviewReviewed: April 3, 2025 · Stayed in February 2025
Verified reviewReviewed: March 27, 2025 · Stayed in March 2025
Verified reviewBig room, nice atmosphere, helpful staffs
Dear Nisakorn, Warm greetings from The Soul Resort! Thank you for taking the time to share your feedback with us. It is reviews like yours that charge up our batteries and give us so much needed enthusiasm and drive to keep on providing the best possible service we know to our guests - and the most sincere service too. So, thank you again for being our “Superb” guest and please, by all means, get in touch when you decide to come and stay with us again. We will be glad to assist you in your travel and accommodation arrangements. Yours sincerely, Management Team
Dear Nisakorn, Warm greetings from The Soul Resort! Thank you for taking the time to share your feedback with us. It is reviews like yours that charge up our batteries and give us so much needed enthusiasm and drive to keep on providing… Show more
Reviewed: March 12, 2025 · Stayed in March 2025
Verified reviewThe place was magical, pleasant for resting and
Pool was good, but around pool not comfortable,
Dear Vaclav, Warm greetings from The Soul Resort! Thank you for taking the time to share your feedback with us. It is reviews like yours that charge up our batteries and give us so much needed enthusiasm and drive to keep on providing the best possible service we know to our guests - and the most sincere service too. So, thank you again for being our “Superb” guest and please, by all means, get in touch when you decide to come and stay with us again. We will be glad to assist you in your travel and accommodation arrangements. Yours sincerely, Management Team
Dear Vaclav, Warm greetings from The Soul Resort! Thank you for taking the time to share your feedback with us. It is reviews like yours that charge up our batteries and give us so much needed enthusiasm and drive to keep on providing the… Show more
Reviewed: March 5, 2025 · Stayed in March 2025
Verified reviewAbsolutely magical place
Dear Konstantin, Warm greetings from The Soul Resort! Thank you for taking the time to share your feedback with us. It is reviews like yours that charge up our batteries and give us so much needed enthusiasm and drive to keep on providing the best possible service we know to our guests - and the most sincere service too. So, thank you again for being our “Superb” guest and please, by all means, get in touch when you decide to come and stay with us again. We will be glad to assist you in your travel and accommodation arrangements. Yours sincerely, Management Team
Dear Konstantin, Warm greetings from The Soul Resort! Thank you for taking the time to share your feedback with us. It is reviews like yours that charge up our batteries and give us so much needed enthusiasm and drive to keep on providing… Show more
Reviewed: February 5, 2025 · Stayed in February 2025
Verified reviewStunning place to stay! Met on arrival by the sweetest ladies who wrangle your luggage to your room. All activities are included in your room price. The room had the most beautiful bathroom with a huge bathtub, the bed was so comfortable, the view of the mountain, stunning, the food at the restaurant, complimentary buffet breakfast and room service, all quality prepared food. Quiet, and relaxing and too short of a stay. Definitely recommend.
The car is not close to your room but is parked across from the facility. The staff accommodated you to get to your car but I imagine if I was not able-bodied, this could be an issue. More an awareness, rather than something I did not like :)
Dear Chantal, Warm greetings from The Soul Resort. Thank you so much for your wonderful review. We’re delighted to hear that you had a memorable stay and enjoyed our accommodations, activities, and dining experience. Our team takes great pride in providing warm hospitality, and we’re glad you felt well taken care of from the moment you arrived. We appreciate your feedback regarding parking and accessibility. Your insight is valuable, and we will continue to find ways to enhance our guest experience to accommodate everyone comfortably. We truly hope to welcome you back for a longer, even more relaxing stay in the future. Yours sincerely, Management Team
Dear Chantal, Warm greetings from The Soul Resort. Thank you so much for your wonderful review. We’re delighted to hear that you had a memorable stay and enjoyed our accommodations, activities, and dining experience. Our team takes great… Show more
Reviewed: January 27, 2025 · Stayed in January 2025
Verified reviewTop class
Breakfast a bit less than expected
Dear Patrick, Warm greetings from The Soul Resort. Thank you for taking the time to share your feedback with us. It is reviews like yours that charge up our batteries and give us so much needed enthusiasm and drive to keep on providing the best possible service we know to our guests - and most sincere service too. So, thank you again for being our “Superb” guest and please, by all means, get in touch when you decide to come and stay with us again. We will be glad to assist you in your travel and accommodation arrangements. Yours sincerely, Management Team
Dear Patrick, Warm greetings from The Soul Resort. Thank you for taking the time to share your feedback with us. It is reviews like yours that charge up our batteries and give us so much needed enthusiasm and drive to keep on providing t… Show more
Reviewed: December 4, 2024 · Stayed in December 2024
Verified reviewThe view was nice, we had the pool almost to ourselves as the resort is quite empty on weekdays. The spa and massages are good.
The hotel claims to be a luxury hotel but is simply missing the basics. Lot of materials are cheap and worn off, fake marble and wooden flooring, but what really bothered me is the lack of cleaniness: stained walls, dirty joints. Especially the common areas were not taken care of at all. We only enjoyed our stay because we had the swimming pool for ourselves and the rooms were nice, but it was not worth the price.
Dear Lauriane, Warm greetings from The Soul Resort. Thank you for your feedback, and we deeply regret the issues that occurred during your stay with us. We greatly value the opinions of all our guests and have promptly informed our team to address and improve cleanliness standards to ensure that such incidents do not happen again in the future. Yours sincerely, Management Team
Dear Lauriane, Warm greetings from The Soul Resort. Thank you for your feedback, and we deeply regret the issues that occurred during your stay with us. We greatly value the opinions of all our guests and have promptly informed our team … Show more
Reviewed: October 19, 2024 · Stayed in October 2024
Verified reviewTranquil secluded
The food was never hot enough
Dear Sharon, Warm greetings from The Soul Resort! Thank you for taking the time to share your feedback with us. It is reviews like yours that charge up our batteries and give us so much needed enthusiasm and drive to keep on providing the best possible service we know to our guests - and most sincere service too. So, thank you again for being our “Superb” guest and please, by all means, get in touch when you decide to come and stay with us again. We will be glad to assist you in your travel and accommodation arrangements. Yours sincerely, Management Team
Dear Sharon, Warm greetings from The Soul Resort! Thank you for taking the time to share your feedback with us. It is reviews like yours that charge up our batteries and give us so much needed enthusiasm and drive to keep on providing the… Show more
Reviewed: August 31, 2024 · Stayed in August 2024
Verified reviewThis was our 2nd visit and we will be back in the future. This place is so beautiful and peaceful. The staff is excellent, a wonderful resort.
Dear Donald, Warm greetings from The Soul Resort! Thank you for taking the time to share your feedback with us. It is reviews like yours that charge up our batteries and give us so much needed enthusiasm and drive to keep on providing the best possible service we know to our guests - and most sincere service too. So, thank you again for being our “Superb” guest and please, by all means, get in touch when you decide to come and stay with us again. We will be glad to assist you in your travel and accommodation arrangements. Yours sincerely, Management Team
Dear Donald, Warm greetings from The Soul Resort! Thank you for taking the time to share your feedback with us. It is reviews like yours that charge up our batteries and give us so much needed enthusiasm and drive to keep on providing the … Show more
Reviewed: July 29, 2024 · Stayed in July 2024
Verified reviewReviewed: July 25, 2024 · Stayed in May 2024
Verified reviewReviewed: July 22, 2024 · Stayed in July 2024
Verified reviewThe view is very nice with beautiful lawn and garden with mountains in the background. The twin and double rooms are good size. The parking area is good within the property ground.
The hotel was advertised as 5-star so certain expectations are there before the start. The actual property (comparing to what other available at the lower price in Thailand) should be 4-star, especially the breakfast choices.
Reviewed: May 29, 2024 · Stayed in May 2024
Verified reviewThe whole vibe - luxury , quiet , the chocolates in the afternoon , such a nice touch , the panpipe products in the bathrooms
Nothing
Dear Deirdre, Warm greeting from The Soul Resort Thank you for taking the time to share your feedback with us. We drive to keep on providing the best possible service we know to our guests - and most sincere service. So, thank you again for being our “Superb” guest and please, by all means, get in touch when you decide to come and stay with us again. We will be glad to assist you in your travel and accommodation arrangements Yours sincerely, Management Team
Dear Deirdre, Warm greeting from The Soul Resort Thank you for taking the time to share your feedback with us. We drive to keep on providing the best possible service we know to our guests - and most sincere service. So, thank you again fo… Show more
Reviewed: May 19, 2024 · Stayed in May 2024
Verified reviewThe property was amazing and very relaxing. We wish we could spend time to join the free activity for a walk but the weather didn’t look so good so we skipped this. The bed was very comfortable. The food at the restaurant of the hotel is very tasty. We love the turn down service with the story about Buddha.
Dear Khun Kanlayanee, Warm greeting from The Soul Resort Thank you for taking the time to share your feedback with us. We drive to keep on providing the best possible service we know to our guests - and most sincere service. So, thank you again for being our “Superb” guest and please, by all means, get in touch when you decide to come and stay with us again. We will be glad to assist you in your travel and accommodation arrangements Yours sincerely, Management Team
Dear Khun Kanlayanee, Warm greeting from The Soul Resort Thank you for taking the time to share your feedback with us. We drive to keep on providing the best possible service we know to our guests - and most sincere service. So, thank y… Show more
Reviewed: April 11, 2024 · Stayed in April 2024
Verified reviewReviewed: April 7, 2024 · Stayed in April 2024
Verified reviewReviewed: March 31, 2024 · Stayed in March 2024
Verified reviewQuiet, suitable for resting, the bedrooms are beautifully arranged, the beds are soft, sleep very comfortably and the staff are very hospitable.
Dear Khun Apinya, Warm greetings from The Soul Resort! Thank you for taking the time to share your feedback with us. We drive to keep on providing the best possible service we know to our guests - and most sincere service. So, thank you again for being our “Superb” guest and please, by all means, get in touch when you decide to come and stay with us again.We will be glad to assist you in your travel and accommodation arrangements Yours sincerely, The Management
Dear Khun Apinya, Warm greetings from The Soul Resort! Thank you for taking the time to share your feedback with us. We drive to keep on providing the best possible service we know to our guests - and most sincere service. So, thank yo… Show more