Reviews of THE WOOD This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
9 เทศบาลบำรุง ต.ในเมือง อ.เมืองสุรินทร์, 32000 Surin, Thailand

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Reviewed: August 17, 2025 · Stayed in August 2025
Verified reviewStaff are excellent, nothing was too difficult and very helpful
I wish I had chosen a balcony room. That's my own fault
Dear Valued Guest, Thank you so much for your kind words! We’re delighted to hear that our staff were able to make your stay enjoyable and that you felt well taken care of. 💛 We’re sorry to hear you missed out on the balcony room this time, but we hope that on your next visit you’ll get to experience it, many of our guests love the view and fresh air it offers. We truly look forward to welcoming you back again soon! Thank you, The Wood Team.
Dear Valued Guest, Thank you so much for your kind words! We’re delighted to hear that our staff were able to make your stay enjoyable and that you felt well taken care of. 💛 We’re sorry to hear you missed out on the balcony room this time,… Show more
Reviewed: August 11, 2025 · Stayed in July 2025
Verified reviewReviewed: August 1, 2025 · Stayed in July 2025
Verified reviewReviewed: July 25, 2025 · Stayed in July 2025
Verified reviewNice decoration and street art painting in the main hall
Thank you for your lovely comment! 😊 We’re so glad you enjoyed the decoration and the street art painting in our main hall — it’s one of our favorite touches too! Hope to welcome you back again soon for more inspiring moments! 🎨✨
Reviewed: July 17, 2025 · Stayed in July 2025
Verified reviewGreat location, very friendly and helpful staff.
Thank you so much for your kind review! 😊 We’re delighted to hear you enjoyed our great location and that our staff made you feel welcome and well taken care of. We truly appreciate your support and hope to welcome you back again soon! 🙏✨
Reviewed: July 11, 2025 · Stayed in July 2025
Verified reviewReviewed: June 3, 2025 · Stayed in May 2025
Verified reviewNice location, Good breakfast
Thank you very much for your kind and concise review. We’re glad to hear that you enjoyed our location and breakfast. We look forward to welcoming you back again soon!
Reviewed: April 17, 2025 · Stayed in April 2025
Verified reviewGood breakfast, good location.
Nil.
Thank you so much for your review of our hotel. We're glad to hear you enjoyed breakfast and location of the hotel. We hope to have the pleasure of welcoming you back again soon! Best Regards, The Wood Hotel
Reviewed: April 12, 2025 · Stayed in April 2025
Verified reviewFrom check-in to check out, everything was great.
Thank you so much for your review of our hotel, I'm glad you were impressed with our hotel from check-in until check-out. We place great importance on providing good service to our customers first. We’re I look forward to the opportunity of welcoming you back to The Wood Hotel again soon. Best Regards The Wood Hotel
Thank you so much for your review of our hotel, I'm glad you were impressed with our hotel from check-in until check-out. We place great importance on providing good service to our customers first. We’re I look forward to the opportunit… Show more
Reviewed: April 5, 2025 · Stayed in March 2025
Verified reviewReviewed: March 24, 2025 · Stayed in February 2025
Verified reviewQuiet comfortable room. The room service food was excellent and good value..!
Breakfast service (western food) could be better.
We're glad you enjoyed that quiet comfortable room and room service. Your positive feedback inspires us to maintain standards and we appreciate your comments on the breakfast and will take them into consideration to improve our services in the future. We hope to welcome you back soon! Thank you so much. The Wood Team.
We're glad you enjoyed that quiet comfortable room and room service. Your positive feedback inspires us to maintain standards and we appreciate your comments on the breakfast and will take them into consideration to improve our services… Show more
Reviewed: March 3, 2025 · Stayed in March 2025
Verified reviewThank you for taking the time to post a review of our property. We are so happy to hear that you loved and stayed our hotel . Our goal is your expectations! If there’s anything we can help you with during your next visit, please let us know. We hope to see you again soon! Thank you so much. - The Wood Team
Thank you for taking the time to post a review of our property. We are so happy to hear that you loved and stayed our hotel . Our goal is your expectations! If there’s anything we can help you with during your next visit, please let us know… Show more
Reviewed: March 1, 2025 · Stayed in February 2025
Verified reviewReviewed: February 22, 2025 · Stayed in January 2025
Verified reviewModern hotel in a good location with clean and comfortable rooms
all good
Reviewed: February 17, 2025 · Stayed in February 2025
Verified reviewNew and clean
All good
Reviewed: February 10, 2025 · Stayed in February 2025
Verified reviewReviewed: January 29, 2025 · Stayed in January 2025
Verified reviewRoom interior is modern
Reviewed: January 18, 2025 · Stayed in January 2025
Verified reviewBeen there many times always nice atmosphere and friendly staff
Reviewed: January 13, 2025 · Stayed in January 2025
Verified reviewDecorate
Tv YouTube can not connect on board with WiFi and bathroom noise around pumping
Reviewed: January 6, 2025 · Stayed in December 2024
Verified reviewWe stay many time here. Now with elevator and big breakfast all is perfekt✅
Reviewed: December 14, 2024 · Stayed in December 2024
Verified reviewReviewed: November 27, 2024 · Stayed in November 2024
Verified reviewReviewed: November 27, 2024 · Stayed in November 2024
Verified reviewReally quirky place ,staff were great so friendly
Reviewed: November 25, 2024 · Stayed in November 2024
Verified reviewI would highly recommend this very well run hotel which has some nice touches I liked the location and the staff were very good.
Everything was fine