Nothing

Everything, the people/staff, location, pool, food. It was excellent

Stayed in April 2024

Location Staff Good Pool Drinks

Stayed in April 2024

Too many « reserved «  sun lounges  where selfish people left towels. It would be better if every 2 hours they were cleared to make room for everyone.

Very good choice of food and excellent service

Stayed in April 2024

Great location, fantastic staff and spacious rooms.

Stayed in April 2024

Nothing at all

Excellent hotel with lovely rooms along with really excellent service from all the staff.

Stayed in April 2024

Clean rooms, the service, the pool , nice breakfasts.

Stayed in April 2024

Everything was great

Fantastic staff and very nice venue

Stayed in March 2024

Nothing

Everything! The rooms are stunning, we had a pool access one and it was fantastic! All staff are amazing, they can't do enough for you, always happy and smiling. Asking if your okay, if they can do anything for you. Very kind. Location- amazing.

Stayed in April 2024

Nothing

Great location, right in the heart of Kata town, but super quiet in the hotel as well. The room was clean and hospitality went out of their way to ensure we were comfortable. They even left a birthday surprise for me, which was very special.

Stayed in March 2024

Amazing location, lovely staff, nice breakfast.

Stayed in March 2024

Everything! The room was modern and just like the pictures, we were so surprised because the pictures looked so good! The pool area we actually felt was even nicer than the pictures- it had a lot more character in person. The pool was breathtaking and the sunbeds super comfortable. The staff were really friendly and helpful, and we were asked for feedback many times so clearly care about what the guests think too (not that they need to be asking for feedback- perfect in our eyes)! Particularly the pool bar staff were super friendly. Location is also great, as soon as you leave you are on the busy part of Kata with loads of shops and markets. Despite being busy just outside, the hotel grounds themselves are really relaxing and quiet. You’re a short walk to the beach too but we preferred the tranquility of the pool.

Stayed in March 2024

Our side of the swimming pool was a bit dirty. Breakfast can be a bit better maybe with more choice.

Everything! Our room was perfect and clean. The staff is kind & helpful, always paying attention to every detail.

Stayed in March 2024

Nothing

Everything

Stayed in March 2024

They might consider quieter air conditioning system, as the current outdoor units are quite noisy. But generally the hotel was fine.

We moved to Chanalai Romantica Resort from Best Western Patong, where we had a nightmare night. Fortunately, Chanalai Romantica gave us a clean, spacious room with all amenities and the staff made special arrangements to get us a room as far away from the road as possible so that the road noise would not be so disturbing. The hotel is well located. It is close to Kata Beach and many shops and restaurants with good food.

Stayed in March 2024

The beach is blocked by the fence, you need to walk to it and it’s super crowded, so we had to take a TikTok to Kata Noi or Karon for a bit more space

New, comfortable rooms, calm, very friendly and helpful staff, quality breakfast, buzzy area around

Stayed in February 2024

It was rather expensive.

The food was excellent.

Stayed in February 2024

The only thing we didn’t enjoy was the restaurant as we caught them at the end of service or something, the delivery there felt disjointed and we almost left rather than waiting for our order. A minor criticism whilst everything else was amazing.

Unique design, clean, fresh, and the staff were very attentive. We stayed at 5 other places over 2 weeks island hopping and this was one of the best. Kata beach also a great location outside of the hustle and bustle of Patong but still close enough by tuck tuck to most things. They also made an extra effort to wish my partner a happy 30th and valentines, which sounds minor but I’ve always been surprised how many places don’t bother. It went a long way for me.

Stayed in February 2024

Sometimes the cleaning wasn’t done to the best of standards or replacement of stuff like toilet paper was not done. This is not a problem as you can go to reception and ask for it and they will replace it immediately.

This is a very good 4 star resort! The fact that it’s adults only makes it quite peaceful especially around the pool area. The breakfast options are excellent! The rooms are spacious, open plan and clean. The restaurant/room service is outstanding with great quality food I would highly recommend. Their cocktails by the pool are also super nice and very affordable especially at happy hour. The staff is so incredibly nice too!!!!!

Stayed in February 2024

It met my needs.

Stayed in February 2024

Nothing to dislike

This is our Favorite hotel on Kata Beach. The staff is Amazing, Room is very nice with fluffy white towels, with all the sundries, Great Breakfast with lots of options, and a Great Pool. We have stayed here multiple times & have always been happy here.

Stayed in February 2024

Almost nothing to mention, one topic to look at, the washing of linen and towels, shall be without any stains.

Super great staff, always distributing smiles and very supportive on anything. We selected the rooms in the ground floor with direct access to the swimming pool, which was a good option. Good facilities, well cleaned. The location was fine, variety of restaurants nearby and close to the beach.

Stayed in February 2024

During 7-30 to 9pm the restaurant staff were struggling to cope.

Most accommodating staff, especially at reception. Room was large and had everything we needed. Cocktails didn't seem to have much alcohol in them but at the price in happy hour sessions we were not bothered. Restaurant served very good food, at good prices, but service was very hit and miss.

Stayed in February 2024

There wasn’t anything that I didn’t like.

We had a fabulous stay. The breakfast was amazing. The location was great. It was near shopping and Restaurants but also near the beach .Great pool also.

Stayed in January 2024

The property is looking a little tired in places.

Ideal location of property for Kata - property is quiet, chilled and clean. Breakfast varied, plentiful, tasty and varied. The staff are the real success here as so incredibly helpful.

Stayed in February 2024