Reviews of Recall Isaan Isan Concept at Khaoyai SHA Extra Plus This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Good concept, good location, room clean, breakfast great

The mattress is sagging in our room

Staff and location

Unfortunately the standard of the room wasn’t 5 star level , although staff tried to resolve issues quickly the time we spent reporting and waiting for repairs wasn’t good enough. The issues with the room : toilet constantly running and making noise, safe wouldn’t work, double doors wouldn’t lock or close properly, handle came off cupboard, water pressure terrible and no hot water . We also had a power cut for a few hours and the breakfast could be a lot better if the hot food was kept warm. Not what I expected from a five star hotel.

Location, price, rooms, stuff, breakfast

Mattress little too tough. Poor room lighting and too many switches all over the room.

A lovely place beautifully decorated! Perfectly integrated with the surrounding lush nature!

Very friendly staff. We were offered an upgrade to a poolhouse villa. Great location close to the national park. Nice selection of options at breakfast. We used the transfer service to Ayuthaya and it was a very smooth drive.

We had dinner in the evening and not all dishes were at the same level of the breakfast.

Clean, beautiful, spacious and great location right next to the park. They also offer transfer services and the reception is very responsive to our questions. The outdoor cinema is cool. My girlfriend had a nice Thai massage at the spa.

The quality of the food doesn’t match the high prices and we always felt a bit overcharged. The staff at the restaurant were very nice and doing their best but the service was a little slow. There are two rabbits in a cage which was too small. Someone mentioned this in a previous review and unfortunately the situation is the same. We tried to raise this to the staff but the language barrier was too big. There is a big tv in the restaurant which shows advertisement and they play the movies there when it rains, which we thought it destroys the atmosphere pf the restaurant.

Very nice and comfortable. Very clean and staff friendly

A little expensive but worth it 👌

The hotel features a unique design that beautifully reflects the cultural identity of the Northeast region. It is not too big, yet not too small, providing a comfortable space without feeling cramped. The breakfast is presented exceptionally well, highlighting the distinctiveness of the hotel.

The hotel lacks clear signage, especially in the pool area, which could lead to confusion. Additionally, the uneven flooring and some facilities show signs of wear and tear, which might pose a risk of accidents for guests. The rooms are beautifully designed, featuring bamboo elements in the decor and furniture. However, over time, the natural properties of bamboo may produce noises that could potentially affect the quality of sleep.

Very well concept, very clean en very beautiful.

The restaurant was not bad but certainly not exceptional.

Very helpful staff. 30 min drive from the tourist center of Khao Yao national park. A great hotel to stay if you plan to go for a night safari at Khao Yai. Thai breakfast with wide variety of choices.

Low season so not expensive. Room very good. Gardens pretty. Right next to park entrance.

Surroundings, pool was clean, although not many loungers, staff very good, good location to Khoa Yai

Rooms were old and need updating, sink by bed not good, socket close to sink!! Lack of sockets, peeling paint, old towels, shower big but spray not full. Bed comfortable but wooden base not ideal for your feet. Food quite expensive, breakfast just ok, nice omelette. Registered as a 5 star, but 3 at best for surroundings.

chill, peaceful and clean environment.

nothing as i stayed there for 2 nights. no grab transport service tho to get you to places.

We requested for 2 pillows for our room from the reception on our way out of hotel. When we returned, we were shocked to find our pillows left outdoors on a stool, instead of leaving inside our room. When we picked up the pillows, they were filled with bugs!!! Horrible service!! Water pressure for shower was weak. Had hot water only 3 minutes. So we ended up having cold showers- not a good feeling. Front desk officers served with no smiles on their faces. The good side of the resort is it’s unique Isaan concept typical of Eastern Thailand. It is tastefully designed, and that’s about it. Hardware is great, but software needs drastic improvements-with staffs poorly trained or worse, with no training at all. Overall a big disappointment.