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Reviews of El Mouradi Club Kantaoui 4 stars

Zone Touristique El Kantaoui, 4089 Port El Kantaoui, Tunisia

#12 of 12 hotels in Port El Kantaoui

Guests' Choice

Review score

Based on 118 hotel reviews

4.7

Score breakdown

  • Cleanliness

    4.3

  • Comfort

    4.4

  • Location

    6.3

  • Facilities

    4.1

  • Staff

    4.8

  • Value for money

    4.6

  • Paid WiFi

    4.3

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Showing 1 - 16

  • Reviewed: 2 October 2018

    2.9
    Get out of this hotel ! My friend was about to be rape
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    - they are many tourists that don’t respect woman rights and my friend was about to be rape... you must always keep an eye on your family this place is dangerous and I don’t recommend it - Staff don’t care of you - Room is dirty with fungus and smell is horrible - Room is empty (you never find towels, toilets paper, shower gels) to get this you have to go to the reception. Then at reception they promise to sent it to your room but don’t believe them you won’t get it. - don’t drink water in the bar it seems coming from the swimming pool... - be careful with the milk not always fresh. - staff never understand you even if you talk in french, English or Russian - be patient at the checking small things take hours there at least 40min even if you are alone - be careful furniture can be broken - WiFi doesn’t exist - femme de ménage just bring a destroy - windows don’t close and any body can enter in the room

    Beach is not bad

    Stayed in October 2018

  • Reviewed: 15 September 2018

    4.2
    Only the emplacement of the hotel and also the hard rock...
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    I stayed twice at this hotel this summer and for both times I didn´t like my stay there. The rooms were not clean enough. Many equipments are missed. The food was okay. The personal were not warm enough. One can notice a bad organisation at this hotel.

    Only the emplacement of the hotel and also the hard rock café saved my journey in this hotel.

    Stayed in September 2018

  • Reviewed: 11 September 2018

    2.5
    Never book in this hotel it was a terrible experience for me...
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Never book in this hotel it was a terrible experience for me the prices in the website are very high once u see your room you just get the biggest choc ever room is very dirty nothing to do with the pic old tv broken and the smell of humidity is just terrible, I tried to speak to the staff and show them what I expected from the pictures in this website they where not friendly or aiming to help this hotel is just a disaster

    Stayed in September 2018

  • Reviewed: 2 March 2018

    3.3
    I’ve been hustled.. worest ever
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It has nothing to do with the pictures showing on the site... the furniture was old n racked ... the beds so uncomfortable... smallest tv ever seen in ages ... dead towels... the food not eatable except for two or three things U have to walk for 5 minutes to get to the gate and wait for ages to get a taxi which costs alot to get to the nearest center

    Stayed in February 2018

  • Reviewed: 15 September 2017

    6.3
    Disappointed
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 10 nights
    • Submitted via mobile

    Toilets around the pool area and in the lobby are disgusting and not very clean at all. We had to use our room toilet. Ever time the fridge was not working. And changed twice. And the bathroom is not very up to date the beach is great. And the swimming pool staff are great the tattoo man Adel was always helpfull and the bar staff was good. Even though we had to pay in the breakfast lounge it was like a free for all. Only 1 coffee machine. For about 1000 guests lots of queing most times we never bothered to have any I would class this hotel as a 2 star it needs some updates made the good thing is that there is a hard rock cafe just outside the hotel. So ate there most times. But just made holiday that bit more expensive.

    The staff was. Great but be careful when you book with booking.com we booked all inclusive and paid 800 pound for 10 days and was told the all inclusive only included soft drinks. So for the whole holiday we had to pay for alcohol . The hotel said it was booking .com's fault. So if u do book with them make sure it is real all inclusive

    Stayed in September 2017

  • Reviewed: 14 September 2017

    3.3
    Extremely poor place. Never think about it..
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Was the worst place I ever visited. I changed my mind immediately when I saw the room. They made me pay for one day though I left at seeing the room. Staff is extremely unprofessional and they made me wait for around 2h before giving the room. This facility should be closed immediately for maintenance. Please don't consider at all..

    Nothing

    Stayed in September 2017

  • Reviewed: 25 August 2017

    2.9
    I payed more than 4 stars standard hotel
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 7 nights
    • Submitted via mobile

    Bungalow not clean, the cleaning service will happen late in the afternoon, you cannot find a clean table to eat and no response from the hotel personnel it was a bad experience for 4 stars hotel

    Animation team was the only value in this hotel

    Stayed in August 2017

  • Reviewed: 19 August 2017

    5.0
    Bad service and restaurant . misleading customers .
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 7 nights

    No wi-fi , not organised , miss leading for offer ( All inclusive not include alcohol and they charge extra ) , miss leading for room reservation ( They gave me bungalow at first night !! No visitors allowed for you !!! Services on Restaurant are very bad . No room service exist !!!

    Room is fine

    Stayed in August 2017

  • Reviewed: 13 August 2017

    4.2
    Very disappointed spilt my trip completely I feel very sorry for the people staying rhere
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were unhelpful to all gusts checking in was in cordinated.

    Very bad expierence starting from trying to check in for an hour then to be given a dirty room staff were unhelpful and left several guests unhappy with dirty rooms! Would not recommend this hotel at all.

    Stayed in August 2017

  • Reviewed: 18 July 2017

    4.6
    The room, the electricity doesnt work many times, in the...
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    The room, the electricity doesnt work many times, in the bath the wather doesnt go away, restaurant sometimes 20 minutes waiting before you can take the food, all inclusive is not all inclusive it is only soft drinks

    Stayed in July 2017

  • Reviewed: 9 October 2018

    5.4
    Services notre good
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Services notre good

    Stayed in October 2018

  • Reviewed: 12 August 2018

    5.0
    The entertainment team was fantastic.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 7 nights
    • Submitted via mobile

    Swiming pool and beach. Need more improvement on how to serve people during lunch and dinner

    The entertainment team was fantastic.

    Stayed in August 2018

  • Reviewed: 27 July 2018

    5.0
    Some of the syaff are serviable.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The food.the service

    Some of the syaff are serviable.

    Stayed in July 2018

  • Reviewed: 25 September 2017

    2.9
    Sad
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Every think

    Nathink

    Stayed in August 2017

  • Reviewed: 27 August 2017

    4.6
    The shore
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Buffet was horrible

    The shore

    Stayed in August 2017

  • Reviewed: 17 August 2017

    5.4
    quiet acceptable
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights

    expensive comparing to the service provided

    quiet acceptable

    Stayed in August 2017

There are also 14 reviews without text. These impact the overall review score.

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