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Reviews of El Mouradi Hammamet 5 stars

Zone Toursitique Yasmine Hammamet, 8050 Hammamet, Tunisia

#49 of 59 hotels in Hammamet

Guests' Choice

Review score

Based on 189 hotel reviews

5.8

Score breakdown

  • Cleanliness

    5.4

  • Comfort

    5.3

  • Location

    7.6

  • Facilities

    5.2

  • Staff

    6.1

  • Value for money

    5.4

  • Free WiFi

    6.3

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Showing 1 - 22

  • Reviewed: 23 September 2018

    3.3
    Does not deserve 5 stars. To be avoided!!
    • Leisure trip
    • Family with young children
    • Triple Room (3 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    Very old, staff not gentle at all, not clean, old facilities and equipments, not comfortable, not a big deal in term of quality/price. Many 4 stars hotels are better than this hotel and less expensive.

    Good location

    Stayed in September 2018

  • Reviewed: 13 July 2018

    7.9
    max. 3 stars, old furniture, bad wifi
    • Business trip
    • Group
    • Single Room
    • Stayed 5 nights

    Clean but old, a really bad reception man that sarcasm at guests back once they turn to leave him (not funny & is disrespectful), Gym very small but doesn't matter because it is closed and you have to pay to get it open (wasn't mentioned in the description that you have to pay), Sauna also should be free but closed as well, which show that the hotel give chance to the Spa to work and push you to make massage or hammam, no variety of food, snacks is just pizza and not as expected., wifi is awful in the rooms

    close to the beach, big room, mostly (not all) friendly stuff, big swimming pool, Mr. Majdi in reception is the best (helpful, respect guests, outlook, active)

    Stayed in June 2018

  • Reviewed: 8 September 2017

    7.1
    The food was O.
    • Leisure trip
    • Solo traveller
    • Quadruple Room
    • Stayed 7 nights

    the boys enjoyed the pool activity and the entertainments .

    The food was O.K, the buffet and restaurant staff were very kind and helpful especially Mr. Najy the chief of the restaurant staff , the entertainment was quite good.

    Stayed in September 2017

  • Reviewed: 23 August 2017

    9.6
    Hotel is in a good location.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 5 nights

    Check in took too long. Check in was supposed to be at 2pm and it took them 1 hour to give us the key. Long queue everyday at the reception for check in.

    Hotel is in a good location. Lots of shops nearby. Beach just across the road. Overall great atmosphere, friendly & helpful staff, delicious food.

    Stayed in August 2017

  • Reviewed: 19 August 2017

    5.0
    Hotel not worting 5 stars, a 3 stars at max given poor quality service. Interesting for couples only
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 7 nights

    Reservation done on booking not confirmed by hotel had to find alternative solution, Room cleaning not on a daily basis, all activities for teens over 15 years not for kids, Poor quality service, No free parking available.

    Swimming pool very nice, restaurant food good. Beach extra activities interesting.

    Stayed in August 2017

  • Reviewed: 16 August 2017

    5.8
    Conforms to 2-star property, definitely not a 5star.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The staff at the reception is ridiculously unprofessional, disorganized and unaware of everything that is happening in the hotel. They couldn't find our booking, they didn't even know if they have free rooms for us. We had to beg for an entire day to please give us a baby cot that we mentioned in our booking previously. After breakfast, by the swimming pool there is no possibility to have a lunch or any kind of snack . They only serve lemonade, not even juices or coffee.

    The breakfast and dinner are very nice, you can choose from a wide variety. The swimming pools are nice and the rooms are okey.

    Stayed in July 2017

  • Reviewed: 4 August 2017

    6.7
    3* hotel at best
    • Business trip
    • Solo traveller
    • Double Room (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    This is definitely not a 5 star hotel, I'd give it no more than 3*. It is old and dirty. Bed linen dirty, balcony covered in bird poop, floors not clean. This is a tired, old hotel that is due major refurbishment asap!

    The staff were super friendly and the outdoor pool was impressive.

    Stayed in August 2017

  • Reviewed: 2 August 2017

    3.3
    A nightmare !!!!!!!!! Dont even try !!!! Trust me !!
    • Leisure trip
    • Family with young children
    • Triple Room (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    The worse experience in my life. Dont even try to get in. From the customer service you can tell . The worst ever !!!!!! They know nothing but yelling at customers . I paid nearly £150 and this is what i got ; They shout at you and not being helpful . The carpet in the room stinks. I had all inclusive badge and they lied at me they said sorry drink is not included. I was in the pool at 11:45 which is 15 minutes before i check out. They took my towel and asked me to leave immediatly before even taking shower or changing. They treat you like you staying for free. I complained to the director and he was even worse.

    Nothing

    Stayed in August 2017

  • Reviewed: 31 July 2017

    8.8
    Yasmine Hammamet, beautiful destination for vacation
    • Business trip
    • Solo traveller
    • Double Room (2 Adults)
    • Stayed 3 nights

    hotel located in the sea front and from a walking distance to the marina and shopping area Rooms had a nice pool view. The food was good and kids enjoyed the 3 swimming pools

    Stayed in July 2017

  • Reviewed: 8 October 2018

    6.7
    Good location
    • Leisure trip
    • Family with young children
    • Triple Room (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Variety of food,cleaning was just ok

    Location was good

    Stayed in September 2018

  • Reviewed: 26 September 2018

    10
    I like all things.
    • Leisure trip
    • Couple
    • Double Room (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    I like all things.

    Stayed in September 2018

  • Reviewed: 26 August 2018

    7.9
    Staff
    • Leisure trip
    • People with friends
    • Triple Room (3 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Sweming pool

    Staff

    Stayed in August 2018

  • Reviewed: 22 July 2018

    3.3
    old tv , one electrical source wiether you watch tv or recharge your phone can’t do both
    • Leisure trip
    • Group
    • Triple Room (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Room smells like urine

    It was a sunny weather

    Stayed in July 2018

  • Reviewed: 19 July 2018

    4.2
    Part of pool with sea water.
    • Leisure trip
    • Family with young children
    • Double Room (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Cheap service for a 5* hotel

    Part of pool with sea water..

    Stayed in July 2018

  • Reviewed: 2 July 2018

    6.3
    The location and pool and restaurant
    • People with friends
    • Double Room (2 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Its old and the room not good even the keys is traditional

    The location and pool and restaurant

    Stayed in June 2018

  • Reviewed: 30 June 2018

    8.3
    Excellent
    • Business trip
    • Group
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Internet connection

    Calm- pool view- sevice

    Stayed in June 2018

  • Reviewed: 29 June 2018

    6.3
    The calm
    • Leisure trip
    • People with friends
    • Triple Room (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    The quality of the food is so bad

    The calm

    Stayed in June 2018

  • Reviewed: 4 May 2018

    10
    Animation can be intresing more .
    • Couple
    • Double Room (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Animation can be intresing more ...

    Stayed in May 2018

  • Reviewed: 9 September 2017

    3.3
    Waiters
    • Leisure trip
    • Couple
    • Double Room (2 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Cleaning service need more staff reception unprofessional

    Waiters

    Stayed in September 2017

  • Reviewed: 1 September 2017

    9.2
    Just what we needed to unwind and relax
    • Leisure trip
    • Couple
    • Double Room (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Pool could do with a clean

    Staff were lovely and helpful. Hotel is by far the best in hammamet.

    Stayed in August 2017

  • Reviewed: 13 August 2017

    4.2
    Awefull hotel. Way much better hotels around there.
    • Leisure trip
    • Couple
    • Double Room (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Doesn't seem like a 5 star hotel at all!

    Location

    Stayed in August 2017

  • Reviewed: 23 July 2017

    7.5
    good
    • Business trip
    • Solo traveller
    • Double Room (2 Adults)
    • Stayed 2 nights

    staff response

    location

    Stayed in July 2017

There are also 15 reviews without text. These impact the overall review score.

Showing 1 - 22

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