Avenue de la Promenade BP 606, 2078 Gammarth, Tunisia
#8 of 16 hotels in Gammarth
Guests' ChoiceBased on 140 hotel reviews
7.3Cleanliness
8.0
Comfort
8.1
Location
7.7
Facilities
7.6
Staff
8.1
Value for money
7.3
Free WiFi
7.7
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End of dialog contentReviewed: 3 March 2024
Josh251
EthiopiaI didn't know that breakfast was not included in my booking. The shower head on the wall only had hot water and the nosle to change it was not working.
I liked the staff, very kind and helpful.
Stayed in February 2024
Reviewed: 8 November 2023
Nacim
Saudi ArabiaFar from facilities
Nice & quiet hotel
Stayed in November 2023
Reviewed: 2 November 2023
Thomas
United StatesNot close to the beach at all.
Nice pool. Not close to the beach at all.
Stayed in November 2023
Reviewed: 3 October 2023
Richard73hs
United KingdomNot all the restaurants appeared to be open. Big hotel and layout a little disorienting.
Good size room and balcony. Not an overly busy time to stay at the hotel, so plenty of space to oneself. Friendly staff, room service knocked on door twice aday to ask if we needed fresh towels or more bottles of water.
Stayed in September 2023
Reviewed: 8 September 2023
Massimo
ItalyTv channel
Swimming pool
Stayed in September 2023
Reviewed: 4 August 2023
Majed
LibyaPool service, only one waiter
Relax and clean
Stayed in July 2023
Reviewed: 28 July 2023
Hichem
AlgeriaThe furniture and other room items looked very old and from another era
Clean
Stayed in July 2023
Reviewed: 15 June 2023
Wady
Switzerlandconstruction work that was loud. They did move me the second day to the quite section. The front desk receptionists were kind. I do think they should not put customers in the loud section in the first place. No beach
clean, nice enough, service was good
Stayed in June 2023
Reviewed: 20 November 2022
Jacek
SwitzerlandSome renovation works at fitness centre
Very large hotel with 5 swimming pools and gitness, spacious rooms and very good breakfast
Stayed in October 2022
Reviewed: 3 November 2022
Bram
BelgiumOn to the things that were not so pleasant, again, largely due to the low season but it would have been better if we had known some of the following up front: Only the main outside pool was open and it was not heated. This was very unfortunate for us because our baby was too small for the cold water. We explicitly booked a hotel with a swimming pool so that he could enjoy this on hot days. So not allowing him in the pool while we were taking a dive ourselves was really tough on us. Due to the low guest count, both the breakfast and dinner buffet selection was a LOT more limited than what you see in most of the high season pictures here. Apart from the massages, all of the spa facilities were closed. The location doesn’t give immediate access to the beach. Lastly, a room was being renovated above ours during week days. Most guests don’t spend time in the room during the day, but if you are like us and your kids need a nap, the melody of power drills doesn’t exactly help. So overall, this big hotel clearly caters more to business and conference visitors as there were little to no children specific facilities, but the staff works with heart and soul to make it work for families like ours.
Overall, we had a great time here with our one year old baby. But largely due to visiting in low season, at the start of November, we did have mixed feelings about a number of things. Let’s start off with the good stuff: The low season room rate we got through booking with genius discount was very good. We got a very large suite at a price level where you normally get a standard room in most places. Upon arrival there was a plate of fresh fruits and also a vase with gorgeous fresh flowers. The staff really make this place shine. In almost all of the interactions, the staff went well above and beyond to meet our needs. You really feel welcome-welcome and not fake welcome if you know what I mean. We spent considerable time in the executive lounge on the sixth floor. A nice space with ample refreshments. Definitely worth booking a room that grants you access. Great sunset view from there. My wife enjoyed the massage, which was priced very fair compared to this class of hotels.
Stayed in November 2022
Reviewed: 29 September 2022
Peter
United KingdomA little dated in some places but looked like they were on the case.
Very nice hotel with good pool area. Enjoyed the breakfasts. Nice comfortable bed, slept well. Tucked away but easy enough to get a taxi
Stayed in September 2022
Reviewed: 2 September 2022
Michael
SwitzerlandVery nice facilities, nice rooms, ours was a bit worn out, but clean. The staff was very nice, and there are many very different nice places available to eat in the hotel.
Stayed in August 2022
Reviewed: 23 July 2022
Zuzanna
PolandFar from the city centre, isn’t the cleanest, bartender charged me more for the drink and said it’s not possible to give me the money back when caught red handed.
Good breakfast, nice pool, comfy beds, clean towels every day, extremely nice staff at the reception.
Stayed in July 2022
Reviewed: 23 July 2022
Susan
Irelandthe bar staff were lacking in customer service skills. they were very slow and no sense of urgency. the customer needs we’re not considered. one girl who worked the evening shift in the bar was particularly bad, I think her name was Manuel or Marwel. it seems she had zero customer service training and this is the fault of management. big improvements are required for this.
clean room, the cleaning staff were excellent. pool area very good. breakfast was good, especially the two staff preparing the omelette and Tunisian fried bread.
Stayed in July 2022
Reviewed: 6 July 2022
Badia
Saudi Arabia. The health club was in a separate building where u have to cross the street to reach. Air condition was not working in the gymnasium. was too hot to exercise. Massages were highly priced. The shower room must have a full door so water does not spell out. Breakfast was so so lacking fresh juices. The location was far from the sea I had to take a taxi to go to the beach. The hotel taxi were over priced and no air conditione.
I like the comfortable bed and the nice balcony overlooking a forest. The house Keeping staff were extra nice and cooperative. Also room service staff were efficient.
Stayed in June 2022
Reviewed: 9 June 2022
Nizar
United Arab Emiratesall can be good just they need to ameliorate general maintenance and cleaning
nice location they need to improve the services cleanliness and maintenance
Stayed in June 2022
Reviewed: 28 May 2022
Anwar
LibyaNothing
Location staff Nothing to complain
Stayed in May 2022
Reviewed: 19 May 2022
Mohamed
Swedenrestaurant
swimming pool
Stayed in May 2022
Reviewed: 30 November 2021
Ross
United KingdomNo guarantee of hot water after 8pm- lukewarm yes, hot no. Almost no vegetarian menu items. The breakfast staff were what you don’t want when you wake up. If you’re an English speaker they don’t want to talk to you. The woman manager avoided me to the point of walking away from me and pretending I wasn’t there. Only one older guy spoke English and provided service. They did not tell me I could order eggs, crepes etc- took a week to find out. No attempt at proving service- it interfered with their gossip sessions.
The front of house staff and evening dining staff were very good. I asked for a heater as the room was freezing- no heating - and was given one immediately.
Stayed in November 2021
Reviewed: 1 April 2024
Stephen
GermanyThe scenery/view from the room.
Stayed in March 2024
Reviewed: 6 February 2024
Slah
United KingdomExcellent service and friendly staff
Very clean and very good view
Stayed in February 2024
Reviewed: 30 November 2023
Nadim
United StatesVery tranquil beautiful location.
Stayed in October 2023
Reviewed: 23 October 2023
Christopher
DenmarkWi-Fi could be better in the bedroom and TV channels - English speaking
Service, friendly staff, facilities
Stayed in September 2023
Reviewed: 21 October 2023
Bert
NetherlandsThe staff is very rude towards women and don't understand English. They just say OK and come back way too late, 1 hour, with the wrong things you ordered.
Its nice interior of the room and the pool.
Stayed in October 2023
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