The staff was very friendly. The hotel was luxurious and welcoming.

Stayed in August 2025

Spooky 👻 corridors to the rooms, split bed, too formal...lack of warm hospitality... and the feel home from home in a style...

Location, ...

Stayed in June 2025

everything more than better

Stayed in June 2025

Friendly staff

Stayed in March 2025

Breakfast on the last morning could have been better. There was no hot food.

Stayed in February 2025

Great place

Stayed in February 2025

Nothing!

The service was fantastic- every person that works at the hotel is friendly, professional and cannot do enough for you. The hotel is beautifully maintained and the food very good. The pool is lovely with very comfy sun beds. The indoor pool and spa also great. We would highly recommend.

Stayed in November 2024

From start to finish, this was an incredible experience. The place is huge and beautiful with intricate designs. I was welcomed with a refreshing beverage. Check-in was quick and easy. The room was great. Special thanks to the gentleman at the front desk who took care of me. I highly recommended the massage spa.

Stayed in September 2024

Perfect place very calm very elegant Nice people very lovely people Beautiful beach Clean and cool

Stayed in August 2024

It's amazing

Tout est très magnifique

Stayed in August 2024

Good

Nice

Stayed in July 2024

Food service was extremely slow, and hot starters were sometimes served cold. No animation activities. There is little variety in the cuisines offered especially that there aren’t any restaurants nearby the hotel. The coffees there are a bit lacking, mainly instant coffee from a machine, have to ask for alternative milk for which almond milk is only offered. No good selection for iced coffees which would’ve been very refreshing in the summer.

The interior design of the hotel was very beautiful and grand, the rooms were big, and we absolutely enjoyed the swimming pools especially the sea water pool. Beach access was seamless and service staff were very nice and helpful.

Stayed in July 2024

Nothin, it’s flawless

Everything mainly the welcoming staff

Stayed in July 2024

Nothing

Everything

Stayed in June 2024

The area doesn't offer a lot in terms of activities. Primarily, it's perfect for a relaxed hotel stay and a beach vacation. You can explore nearby restaurants, visit the amusement park called Caratage Land, and check out the Medina Bazaar. Apart from these options, there isn't much else to do or see. One aspect to enhance is the TV channel selection and streaming quality. Also, while the dinner food at the restaurants was quite good and there weren't any complaints, considering the price and the luxury level of the hotel, one might expect a more outstanding taste. However, to be fair, these are areas for improvement, not necessarily negative aspects that would deter one from staying there again.

The hotel is incredibly clean and spacious, offering genuine 5-star service at an excellent price, providing fantastic value for money. The staff are extremely friendly and professional, going above and beyond to ensure your comfort. The breakfast was outstanding, offering a wide variety of delicious options. The beach was pristine and wonderful, complete with complimentary sunbeds and patios. Our suite was expansive, extremely comfortable, and impeccably clean. Without a doubt, I'll be returning there in the future.

Stayed in January 2024

Breakfast : although it had a lot of things ... quality was not of a 5 stars hotel

The kindness of the staff

Stayed in September 2023

Dinner a la carte, fish wasn't well cooked. But we didn't dare to send it back to the kitchen

Pool, see, breakfast

Stayed in September 2023

Aicha from breakfast very rude she refused to bring bottle of water on our table . That was the only bad point in this hotel I could give 10 but unfortunately this lady made our stay not perfect

Everything

Stayed in September 2023

The restaurants are not that great. Very basic, and tasteless food.

The pool, the easy access to the beach. The place is not crowded.

Stayed in August 2023

Some dark halls

Excellent breakfast and choices as well as service and seating

Stayed in July 2023

breakfast is great , the menu for other meals a little limited and old fashioned Hamamed is a little sad . whether it’s out of season ( early June)

the hotel spa is great , lots of room , the spa pool , hamam and facilities. the rooms are spacious and clean

Stayed in June 2023

out of season so very empty- pros and cons to this!

Beautiful hotel and spa with attentive friendly staff

Stayed in March 2023

personnel

Stayed in December 2022

toilet in room too small and swimming pool is far too small for such a big hotel

great views and location and breakfast

Stayed in October 2022