We had a lovely family stay at this hotel. The staff were outstanding : welcoming, attentive, and always ready to assist. There is a real sense of teamwork, which makes the atmosphere very pleasant. It’s difficult to name everyone, but I would like to thank the whole team for their kindness, especially Olfa, Samir, Khaled, Wissem, as well as the reception staff and the housekeeping team. Cleanliness was also very good and met our expectations.

Stayed in August 2025

used to book this hotel as my wedding gift (nuit de noce) for family members and close friends ! always very happy !

Stayed in July 2025

all the restaurants are not open all the time...suggestion: propose car wash

all fine, beach, swiming pool, restaurants, employees...

Stayed in September 2025

Nothing to not like

Everything. Fantastic service throughout particularly from Saida who is a superstar

Stayed in September 2025

I didn't like the fact that I had to ask for missing towels in my room when I needed them after a long day at the beach

I liked everything about the hotel It is an excellent hotel The price doesn't reflect the expected level of excellence When it comes to room service, the expectations were not fully met

Stayed in September 2025

Best hotel I’ve stayed in 😍✨

Stayed in August 2025

Nothing bad

Staff and energy

Stayed in August 2025

None

Amazing staff Amazing stay yet very short but memorable

Stayed in August 2025

Nothing , everything was amazing

Everything was amazing from check in to check out Amazing staff specially reception who met us at check in Amazing check in process Very detailed explanations Very comfortable place Very nice food at restaurants It’s a place to recommend and come back for sure even though my stay was very short

Stayed in August 2025

If I have to say something it might be the price of the food which is a little high compared to other places but not at all over rated.

The staff, the level of service and the quality of the installation were great. The food is good and we loved the place and its beach. Congrats to the staff for their continuous support and kindness.

Stayed in July 2025

This hotel never disappoints, the staff are lovely, it’s clean and comfortable, huge pool, great beach, breakfast is generous and delicious, we had a lovely sea view… special mention to Hayet who took care of our room and was available for anything we needed.

Stayed in July 2025

Nothing, we liked everything

Very thoughtful use of space and facilities the staff we’re all helpful, friendly and happy to share ideas

Stayed in July 2025

The water pressure in the shower could be stronger. One of the restaurants was closed during out stay (I think it was reserved for events). We also had a minor incident with ordering food outside, but it was solved by the staff.

Amazing and kind staff, luxurious installation, great breakfast and facilities. Unforgettable experience!!

Stayed in July 2025

Nothing

The property is very well maintained with an air of luxury the bedroom we had was large with a very comfortable bed lovely bathroom and a balcony looking over the pool and with a sea view There was plenty of varied choices of places to eat and the service and food was excellent All the staff were very friendly and helpful the reception booked two tours for us to see the local sites of interest with a very good guide called Lambjed who I would recommend Apart from the lovely pool area there is access to a private beach where you can sunbathe and swim in the med We liked the hotel very much and would be happy to return

Stayed in July 2025

N’a

N’a

Stayed in July 2025

The drainage in the shower

Everything from the minute we arrived to the minute we left.

Stayed in July 2025

This was an absolutely amazing hotel- it felt authentic but also safe. The staff was exceptionally delightful and diligent-including Khalid who sat me for breakfast every morning and remembered my coffee order each day. The spa services at the hotel were also great-l especially enjoyed the Roman bath experience, which felt both authentic and relaxing. The beach services were also quite nice, particularly because of the towel service and the security present, which made my day at the beach feel both quite relaxing. As an American traveler, I found the hotel experience to be equivalent to such more posh and authentic version of a resort in Mexico. I also really liked the tour guide the guide the hotel recommended, Lakhal Lotfi, who seriously knows everything about the history of Tunisia, especially Carthage. I think a tour with him is a must for any lover of global history.

Stayed in July 2025

The beach

The rooms and the garden

Stayed in June 2025

Nothing

Everything

Stayed in June 2025

Lovely pool area. Staff very helpful and courteous. Lovely beach area

Stayed in May 2025

Need cleaning and insecticide needed

The beach and the staff are amazing

Stayed in June 2025

the turtles were kept in a bucket overnight and didnt like seeing that

i really liked the ambience and warmth

Stayed in May 2025

We wanted to spend a couple of days on the beach after exploring Tunis' Medina...and decided to go for The Residence instead of The Four Seasons, trusting the reviews on booking.com and trip advisor. And we are so happy we did! The Residence may not be a modern design superstar. But it more than makes up for it with incredibly kind and attentive staff, well kept and super clean facilities and an overall relaxed and peaceful atmosphere. Loved the beach and pool and spa. Easy to get to Karthago, Sidi Bou Said and chic La Marsa restaurants. Highly recommend!!

Stayed in May 2025

All was ok

Rooms r perfect . Spa gym and restostant as well

Stayed in May 2025