Great location!! Mustafa at the desk was very helpful in setting up tours.

Stayed in September 2025

The room and the structure was very basic

Very nice staff and beautiful position

Stayed in September 2025

No air conditioning! It was some of the hottest days during our visit, the manager tried his best to keep us cooled off so he arranged for a fan. We couldn’t leave the windows open as they were not netted.

It was in the heart of Capadoccia, near by cafe’s and restaurants. Walking around on high and steep streets of hills of this city is not easy anyways, but we found many amenities just within ten to fifteen mins walk. This was an ideal location for us. Otherwise you can ask the management to arrange for a tour for you with their reliable transportation tours.

Stayed in July 2025

The location is perfect, the room is spotless, and the terrace offers a beautiful view, especially at night. The breakfast is excellent, and a special thanks to the kitchen staff, who were incredibly friendly and prepared delicious meals😋.As well hotel staff, they were very nice and helpful. I highly recommend this hotel ^_^

Stayed in June 2025

they charge for Americano coffee

location and clean less

Stayed in May 2025

We stayed in the first room of the entrance and unfortunately there's a lot of noise form outside.

It's well located, great views to see the balloons in the early morning. The breakfast was really good and the service of the woman so nice and kind. The room is comfortable and clean.

Stayed in May 2025

We had a gorgeous turkish room, and the accommodation had beautiful rooftop views where you could see the balloons. Great location, able to be picked up by all tour companies. They were able to help with a camel tour which was fantastic. Great breakfast and the staff were very friendly and always willing to help in anyway.

Stayed in May 2025

Manager and all the hotel personnel were helpful.

Stayed in May 2025

I love the staff who work in the night shift, super talkative and always being helpful! Great location to the city center and the hill to the top.

Stayed in May 2025

It wasnt hotel's fault but tour for baloon was €250. to me was very expensove so I didn't do it.

Spacious room, quiet, nice breakfast, beautiful view from room

Stayed in April 2025

The staff were super helpful in giving us travel advise and helped us book trips. The room was smaller but cozy, and the terrace was also nice. For the price, it's really good.

Stayed in April 2025

The second time we stay in arch palace. Hotel, Good location. Helpful owner. Nice stuff and delicious breakfast

Stayed in April 2025

Nothing! I was happy with everything!

I liked everything about the Arch Palace! Great location and very helpful and friendly staff. They made me feel welcomed and helped me to book all my tours.

Stayed in December 2024

Totally recommend this hotel to anyone visiting Cappadocia! The staff were super friendly and helped us organize all our activities, like the hot air balloon ride and tours around the area, at fair prices with great companies. The breakfast was amazing, and the whole place was really clean and beautiful. Loved the vibe of the hotel, and I’d 100% stay here again!

Stayed in November 2024

Nothing, everything was perfect.

The manager/receptionist was lovely, very helpful with absolutely everything. He helped us arranging the tours, let us stay longer after the checkout and always seemed very keen on helping us with whatever we needed. The bedrooms are decorated in a traditional-rustic style which makes the experience authentic and local. The hotel is close to bars and restaurants. Last but not least, the breakfast is generous and the views from the terrace astonishing!

Stayed in November 2024

No cleaning every day but can be done on demand

Durmus, the receptionist was so kind and helpful in any ways to propose tours, hiking path, give a call to my airline as I needed. Super nice. Breakfast on balcony is delightful. Nice location and quiet. Also have water and kettle!! Will be back

Stayed in November 2024

difficulty in communication

central location

Stayed in September 2024

Very comfortable and beautiful room, delicious breakfast on the terrace.

Stayed in October 2024

The hotel definitely met our expectations! Great location near the view point in the heart of Goreme. Friendly and helpful staff. Cozy and warm atmosphere ( outside was 0 degrees at night!). The breakfast on the top roof terrace was nice. The hotel is worth the money.

Stayed in October 2024

My room was in front of reception so you can basically here people coming in and out of the place.

Stayed in October 2024

Nothing

Location, value for money, terrace.

Stayed in October 2024

The rooms are a bit small and we only got a room with a tropical shower, which was not convenient.

Excellent budget hotel with a beautiful terrace and views of the city. In the morning you can watch the flight of hot air balloons. Helpful staff, helps with booking excursions and transfers.

Stayed in October 2024

Warm food items were mostly cooled off. Poor lighting in bathroom.

Well located. Desk personnel helpful in booking your, drawing map for hike, etc. very good variety at breakfast.

Stayed in October 2024

We were not impressed with the breakfast, it was bland and cold.

Location and the view was incredible!

Stayed in October 2024