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Reviews of Istanbul My Assos Hotel 4 stars

Sarac Ishak Mah. Uysal sok. No:6 Beyazıt, Fatih, 34492 Istanbul, Turkey

#1011 of 1,304 hotels in Istanbul

Guests' Choice

Review score

Based on 166 hotel reviews

6.7

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.2

  • Location

    7.5

  • Facilities

    6.2

  • Staff

    7.5

  • Value for money

    6.6

  • Free WiFi

    7.6

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Showing 1 - 58

  • Reviewed: 11 May 2018

    • Leisure trip
    • Group

    The room was dirty, the safe wasn't working, the sink was clogged, the bathtub was clogged. A pipe in one of the rooms burst at 2 am, created chaos, shouting and noise in the hotel.

  • Reviewed: 10 May 2018

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The quality of the hotel is not for 4 stars. Maybe 3 stars. The renovation is necessary. The breakfast was so-so. There's enough food, but small choice.

    All staff ware very kind and helpful.

    Stayed in April 2018

  • Reviewed: 11 February 2018

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 5 nights
    • Submitted via mobile

    The rooms were awful. I had booked a twin and a triple but both rooms had double bed and a rickety fold up bed in them, in the cold weather room was overheated to a point of being unbearable. One of the beds was broken and was replaced with another broken one. The rooms were tiny and bathroom designed for very small people. We were told there was a mix up and overbooking and our rooms would be changed the next morning. This did not happen! The manager pleaded with us to stay and he would get better rooms the next day and would give us some offers. He eventually changed the rooms the next day but the offer was the use of the sauna! No discounts or offers made. Hotel ruined an otherwise great holiday.

    The location was good for all the historic places like the blue mosque and topkapi etc.

    Stayed in February 2018

  • Reviewed: 4 February 2018

    • Leisure trip
    • Family with young children
    • Economy Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The fact that the shower was not working and one of the receptionist at night was rude... The walls were very old,and the fridge had rust stains

    I like the fact that it was near a mosque. the cleaning staff, the breakfast staff and the bell boy were very friendly and kind. One receptionist at night shift was terribly rude and in the wrong field.... he needs to learn customer service and learn how to be polite... the manager was nice and he gave us an upgrade...but the room shower door and bath were broken and the water smelled very bad... the restaurant has a beautiful view and the breakfast was modest...

    Stayed in February 2018

  • Reviewed: 26 November 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    We get room in 5th floor. Mold in bathroom, furniture damaged , wallpapers have deviated... We changed room but it was not much better. Window could not be closed, The front door of the room was damaged ... they have offered us 3th room but we left the hotel after first night.

    Stayed in November 2017

  • Reviewed: 19 October 2017

    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    The whole experience was awful, the room was disgusting not been cleaned extremely dusty dirt everywhere, damp walls wallpaper was torn off was very grim horrible smell in the room, the horrendous part was there were rats in the dining area which is next to the kitchen. wasnt nice at all, worse hotel ever. i dont know how other people have review this hotel cause of the rating i booked my stay here bad choice money went to waste

    nothing was good at this hotel.

    Stayed in October 2017

  • Reviewed: 19 September 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 7 nights

    I have been in this hotel few years ago and it was quite a goo hotel; However for a luck of carring i suppose this hotel do not diserved a four stars rating anymore. It s a hotel with a very bad and very old furniture. As a fact it seems to be in ruin

    Stayed in September 2017

  • Reviewed: 21 August 2017

    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights

    It is the worst hotel we have ever been. We paid for tree bed room and first night slept in two bed room. Parking is on the street and not safe (last night somebody tried to steel our car and receptionist didn't want to call police)! Stuff is not friendly and not helpful. They have charged more then should and didn't want to give us money back. Be careful with mini bar, they charged us Fanta we didn't drink. Also they speak English very bad so it was hard to communicate with them. Also swimming pool is small and you have to pay to use it. The Wi-fi is very bad.

    Stayed in August 2017

  • Reviewed: 10 June 2018

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    The hotel was not clean enough, breakfast was poor, it was a little bit noisy.Only the location is so so.

    Location

    Stayed in May 2018

  • Reviewed: 10 April 2018

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing much

    The staff were very friendly and helpful

    Stayed in April 2018

  • Reviewed: 8 April 2018

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Near form center of istanbul

    Stayed in April 2018

  • Reviewed: 3 April 2018

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The elevators was often out of services in resturant floor.

    Stayed in April 2018

  • Reviewed: 24 March 2018

    • Business trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everithing else is good

    Toillet is not good,problem with pluming

    Stayed in February 2018

  • Reviewed: 21 March 2018

    • Leisure trip
    • Family with young children
    • Economy Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything

    Third class hotel which claim 4 stars

    Stayed in March 2018

  • Reviewed: 27 February 2018

    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 5 nights

    everything was ok , but they should focus on room service team they have need to change towels, bed sheets/blanket on daily basis

    Stayed in February 2018

  • Reviewed: 13 December 2017

    • Leisure trip
    • Family with young children
    • Economy Triple Room
    • Stayed 5 nights
    • Submitted via mobile

    It was really good, the staff/personal were excellent and really helpfull

    Stayed in December 2017

  • Reviewed: 27 November 2017

    • Leisure trip
    • Group
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Wifi; 4 star rating; it should be rated as three star

    Staff's flying kisses

    Stayed in November 2017

  • Reviewed: 12 November 2017

    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Mr hasn't the reception man

    Stayed in November 2017

  • Reviewed: 15 October 2017

    • Leisure trip
    • Group
    • Economy Triple Room
    • Stayed 1 night
    • Submitted via mobile

    .

    .

    Stayed in October 2017

  • Reviewed: 8 August 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 6 nights
    • Submitted via mobile

    Old and dirty hotel Bad service

    Stayed in August 2017

  • Reviewed: 6 May 2017

    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    All

    Stayed in May 2017

  • Reviewed: 7 January 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 5 nights
    • Submitted via mobile

    I did not like that rooms were cold

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 March 2016

    • Leisure trip
    • Group

    TV is small.

    We stay just 3 days but it passed fastely .İstanbul is beatiful city also Myassos is great in the time of reste on the Chambers.. Great breakfast, staff very helpfull

  • Reviewed: 31 January 2016

    • Business trip
    • Solo traveller

    Whether you are a business traveler or just a tourist, the hotel is very convenient and comfortable . If you are a business traveler it is the perfect hotel with a warehouse for your goods and a street access to any Camion . The staff is wonderful as they are always prompt to help you. You have a big fantastic view on the roof when you are having your breakfast .this is my 6th time to that hotel and I did not mention that you pay much less money then you should would it be another same level hotel.

  • Reviewed: 13 January 2016

    • Leisure trip
    • Solo traveller

    The room was freezing because isolation is bad, and heat didn't work. I paid 2 nights, 50E each, and said that the heat did not work the next morning of the first night. Nothing was done to fix this situation. Wall are so thin you can hear you neighbor snore pretty well. Air conditioning and tub were not clean. TV not working, Wifi very poor disconnects all the time. No fresh juice or acceptable coffee at breakfast.

    The view from the roof top restaurant is not bad.

  • Reviewed: 5 January 2016

    • Leisure trip
    • Couple

    Many things of the rooms were broken or didn't work like the television , the toilet flush and sometimes the air condition. Poor breakfast

    The hotel is located in a very good area nearby soultanahmet where a big number of sightseens is existing and you can visit them easily by walking. The staff is friendly and always there to help when you need them. The rooms are well designed in a traditional turkish style.

  • Reviewed: 3 January 2016

    • Leisure trip
    • Couple

    Great location. The hotel is close to most of the historical places and monuments. Nice staff and good service. The restaurant on the top of the hotel has a great view and the food is delicious.

  • Reviewed: 3 January 2016

    • Leisure trip
    • Couple

    Sound insulation is really terrible (maybe not general but only for the room we had) Bathroom is definetely not worth of 4 stars hotels Breakfast is definetly not worth of 4 stars hotels

    Staff was nice. Quality of common spaces

  • Reviewed: 29 November 2015

    • Leisure trip
    • Family with older children

    Didn't have a proper swimming pool it's very very small it's extra costs to use it . The hotel is towards the middle of a very steap street it was difficult to walk up if you needed to go up a few times

    Staff were friendly location it was good for shopping lots of bargains because of wholesalers that would sell to individuals in the same street close to many activities it's about 20 minutes walking to blue mosque

  • Reviewed: 14 October 2015

    • Leisure trip
    • Couple

    In this Hotel is just location good, everything else is harebell especially personal, they cant speak English in mitten of touristic place????On Sunday is normal that they don't have bred on a breakfast-probably they didn't hear about toast bred etc...never again!

    Just one person on reception desk was with English knowledge

  • Reviewed: 30 July 2015

    • Leisure trip
    • Family with young children

    the windows were broke and croos the street was a mosque with speakers and we felt like we slept on the street. we woke up every day at 5 oçlock in the morning when the preer start. very noisy.

  • Reviewed: 7 April 2015

    • Leisure trip
    • Couple

    Sometimes, bad wifi Access - A veces, acceso a internet con poca cobertura.

    Staff was really helpful - staff muy amable Nice rooms - habitaciones cómodas Breakfast - Desayuno variado

  • Reviewed: 31 March 2015

    • Leisure trip
    • Couple

    Hotel is really nice, staf is very kind and helpfull, location could not be better. Rooms are cosy, clean and beautifully decorated. The peak is to dine at the roof restaurant with the view of all Istambul

  • Reviewed: 17 March 2015

    • Business trip
    • Solo traveller

    There is nothing I did not like.

    As a business traveller I found it perfect because of its location (accessible by big transportation cars for goods) and it has a warehouse where you can build your inventory till the day you will take it out . The wifi is perfect and the price charged is very reasonable, also the breakfast is upstairs where you have a great view looking at the sea the pigeons the old houses etc...The staff is very polite and discreet and the 2 ladies serving breakfast are always welcoming and smiling...

  • Reviewed: 14 March 2015

    • Leisure trip
    • Solo traveller

    The whole building needs a bit of a facelift, however it is clean throughout. Also, beware that the hotel is located on a steep downhill from the tram stop which is not very convenient with heavy luggage.

    The staff was friendly and helpful.

  • Reviewed: 11 March 2015

    • Leisure trip
    • Couple

    The hotel is conveniently located at a short walking distance to the main attractions: Hagia Sophia, The Grand Bazaar (5 min), Topkapi Palace, Bosphorus. Very good price, exceptionally clean, the staff is very helpful, they speak good English.

  • Reviewed: 26 March 2016

    • Leisure trip
    • Group

    No

    Verry friendly

  • Reviewed: 3 March 2016

    • Business trip
    • Group

    Everything is good.

    Good location, good food,and good service!

  • Reviewed: 23 February 2016

    • Business trip
    • Couple

    Breakfest is not quality Window bad isolation and broken

    Bigg, clean, comfort rooms Bathroom is good

  • Reviewed: 9 February 2016

    • Business trip
    • Couple

    Добра локация,Отлично обслужване

  • Reviewed: 29 January 2016

    • Leisure trip
    • Couple

    Local feeling but close to Grand Bazaar, Hagia Sofia, blue mosc etc. Local shops with all you need close ;-)

  • Reviewed: 13 January 2016

    • Leisure trip
    • Group

    The staff was really nice with us and helped us a lot. The position was perfect.

  • Reviewed: 10 January 2016

    • Leisure trip
    • Couple

    Excellent stay. Have breakfast on the top floor with an amazing romantic view is a must!

  • Reviewed: 10 January 2016

    • Couple

    Breakfast. Location. Very clean. Nice price for a 4stars Hotel, all staff deserve this 10/10 !!

  • Reviewed: 3 January 2016

    • Leisure trip
    • Couple

    Cold food at breakfast.

    Good location, helpfull staff.

  • Reviewed: 3 January 2016

    • Leisure trip
    • Group

    The WI-FI is bad and always have to reconnect by inputing user and password all the time.

    Staff and breakfast are really good.

  • Reviewed: 15 December 2015

    • Business trip
    • Solo traveller

    Nothing...

    Good location. Stuff is so helpful. Rooms are clean.

  • Reviewed: 21 November 2015

    • Business trip
    • Solo traveller

    Not 4 satr hotel

    No thinks

  • Reviewed: 20 September 2015

    • Leisure trip
    • Couple

    The staff for night-shift is not friendly

  • Reviewed: 16 September 2015

    • Leisure trip
    • Couple

    Wery good hotel :)

  • Reviewed: 17 July 2015

    • Leisure trip
    • Couple

    Water for shower was cold and it was not so easy to get hot for taking shower

  • Reviewed: 7 July 2015

    • Business trip
    • Group

    The breakfast

  • Reviewed: 25 May 2015

    • Leisure trip
    • Group

    The bed was not comfortable

    Great location great staff!

  • Reviewed: 7 May 2015

    • Leisure trip
    • Couple

    The interior needs to be replaced. Poor breakfast.

    Perfect location, very polite personel. Thanks for the free upgrade.

  • Reviewed: 12 April 2015

    • Leisure trip
    • Family with older children

    Fitness

    Nice room with wonderful view over the sea

  • Reviewed: 31 March 2015

    • Leisure trip
    • Family with young children

    Not very secure

    The beds were comfortable

  • Reviewed: 15 March 2015

    • Leisure trip
    • Couple

    The aroundthe hotel is not clean

    Near every thighs

  • Reviewed: 10 March 2015

    • Leisure trip
    • Group

    Small bits need repairing

    The staff, the location, it was clean

There are also 15 reviews without text. These impact the overall review score.

Showing 1 - 58

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