Alanlı Mah. Ali Gaffar Okkan Cad. no:102 Atakum/Samsun, 55270 Samsun, Turkey
Based on 15 apartment reviews
7.9Cleanliness
8.4
Comfort
8.6
Location
7.6
Facilities
8.3
Staff
8.2
Value for money
8.8
Free Wifi
10.0
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Showing 1 - 15
Reviewed: January 1, 2025
Claus
Austriathere were a few little things, but to be fair, as soon as I told the reception, it was immediately solved! Hard to find the residence
The price / Sana was always very helpful
Stayed in December 2024
Reviewed: April 21, 2024
Asia
RussiaNo enough dishes and facilities for cooking New builded and empty apartment Location
Good price The best staff You can stay with a pet Nice view to the city and sea
Stayed in April 2024
Reviewed: September 23, 2023
Mikheil
GeorgiaAfter booking a hour later we were charged money for the full amount. And after checking in, they tried two more times to chraged the money from the account. The building is under construction and the renovation work is very poor quality.
Stayed in September 2023
Reviewed: July 17, 2024
Khajeh-saeed
United StatesAnything but luxury. We had booked the duplex suit which had 4 bedrooms. The house was extremely hot when we checked in because there were only 2 AC units in the house. One in the living room downstairs and one in the master bedroom upstairs. The other 3 bedrooms had no AC and no fan, it was extremely hot to the point that we couldn’t stay during the day. The house, being less than a year old had water damage EVERYWHERE, walls and ceilings. There was a musty, moldy smell in all the rooms. There was water dripping from the ceiling in the master bedroom and the ceiling was coming down. We couldn’t even use most of the wall plugs because of the water behind the plugs. The house was not equipped for a family, not enough dishes, utensils, and cups. Not even a single pan or a pot for cooking. And the smallest fridge possible. Mind you, they advertise a fully equipped kitchen for a family. The biggest issue was the water problem from the AC. As soon as we turned on the AC in the living room there was water coming down from the AC unit and the back which was the kitchen. We had to move the TV away from the water and move our belongings in the kitchen. The maintainer finally came the second day, said they fixed it but it actually got worse. We placed our own dishes to collect all the water in the kitchen because we didn’t want to slip on wet floor but on the forth day there was so much water that the kitchen and living room were turning into a swimming pool. The manager was the rudest person we have ever encountered. He refused to change our unit, fix the AC until the 5th day, and told us that we basically had to deal with it. He even told us that we needed to turn the AC off while it was 90 degrees because he didn’t want to fix it. We asked for a fan and another fridge. He only gave us one and he had one of the employees remove a fridge from our unit at 1am that employee brought at 11pm. I do NOT recommend this place to anyone.
Anything but luxury. We had booked the duplex suit which had 4 bedrooms. The house was extremely hot when we checked in because there were only 2 AC units in the house. One in the living room downstairs and one in the master bedroom upstairs. The other 3 bedrooms had no AC and no fan, it was extremely hot to the point that we couldn’t stay during the day. The house, being less than a year old had water damage EVERYWHERE, walls and ceilings. There was a musty, moldy smell in all the rooms. There was water dripping from the ceiling in the master bedroom and the ceiling was coming down. We couldn’t even use most of the wall plugs because of the water behind the plugs. The house was not equipped for a family, not enough dishes, utensils, and cups. Not even a single pan or a pot for cooking. And the smallest fridge possible. Mind you, they advertise a fully equipped kitchen for a family. The biggest issue was the water problem from the AC. As soon as we turned on the AC in the living room there was water coming down from the AC unit and the back which was the kitchen. We had to move the TV away from the water and move our belongings in the kitchen. The maintainer finally came the second day, said they fixed it but it actually got worse. We placed our own dishes to collect all the water in the kitchen because we didn’t want to slip on wet floor but on the forth day there was so much water that the kitchen and living room were turning into a swimming pool. The manager was the rudest person we have ever encountered. He refused to change our unit, fix the AC until the 5th day, and told us that we basically had to deal with it. He even told us that we needed to turn the AC off while it was 90 degrees because he didn’t want to fix it. We asked for a fan and another fridge. He only gave us one and he had one of the employees remove a fridge from our unit at 1am that employee brought at 11pm. I do NOT recommend this place to anyone.
Stayed in June 2024
Reviewed: November 30, 2023
Petr
RussiaThe rooms were not cleaned properly, there was used toilet paper in both toilet bins, toilets were not sanitized, it was obvious that somebody used it before us and that the cleaning wasn’t made. also the bin in the kitchen was full of rubbish. No pottery in the kitchen to cook in
Stayed in November 2023
Reviewed: November 14, 2023
Nancy_cooper
UkraineThe flat was really huge and luxurious! There are three rooms, three balconies and two bathrooms with toiletries and washing machine. Everything is new and clean. There is a fully equipped kitchen. The design of the flat is great. Staff is very friendly and helpful. Totally recommended.
Stayed in October 2023
Reviewed: August 21, 2023
Brk
NetherlandsIt’s was very nice and comfortable
Very beautiful house with Nice View
Stayed in August 2023
Reviewed: August 12, 2023
Pasha
AzerbaijanIt has nothing to do with luxury except the naming. Whatever you see in this place is extremely cheap and of very poor quality. You have all amenities but most of them are useless. Poorest iron I've ever seen. You have a stove but you don't have a pan, you have oven but no baking sheet. Towels were horrible. Wipe yourself after shower and you'll be covered with textile particles. We washed this towels everyday during our stay and it didn't help. Cleaning is not done in time and in proper manner. Finishing works are done very poor. Lights in bathroom didn't work and it was dark. They don't even have a hook for towel there. Tiles on the wall are damaged although this is brand new place. They don't grab a garbage for days if you don't tell them and all the bins are full. We stayed there for one week and cigarette stubs I've noticed on the stairs was there all this time. And most important thing: balconies are extremely unsafe. Barrier is just 60cm high and half of it is made of glass. Literally just few cm above the knee. One wrong move and you fall...
Location is nice cause you are up on the hill. We didn't even use AC when it was nearly 40 celsius. It is quite chilly during night hours. 3 mins drive to seaside and many shops and cafes nearby. Apartment is spacious and views are beautiful.
Stayed in August 2023
Reviewed: July 28, 2023
Natalia
Russiaeverything. First we’ve gone to the address of residence- it’s not completely built construction without any cafes or restaurants and nobody nearby. The reception is in another place in 10 minutes driving by car. We’ve asked to give us a room in hotel, not residence. The was only suite free. Ok, we’ve taken it. At 1a.m the water started running from the ceiling. I called the receptionist. She said that would do smth that moment. The water was too much and the light switched off. My husband went to the reception and received the answer- you need to wait for 30 minutes for the master!!! We’ve argued for 40 minutes for the opportunity to get another room. The personal finally gave us another room without towels, shower gel and shampoo, without glasses and anything else and very angry announced that it was not problem and the problem were me and my husband. It was not the end. Near the big window there was wire that wasn’t fixed and loudly knocked the window. It wasn’t possible to sleep at all. I went to the reception again. One of the personal of this hotel started to shout at me that I should go out of the hotel with my husband because we wanted to much or shut up and go to the room, that the loud sound was not problem that I were a problem and so on. I have never met anywhere such a service especially in Turkey and such a people extremely unprofessional and unpleasant. We need a rest after whole day driving before going further, it was not the rest, it was awful night for 4500 lira
the second location was good. Hotel, not residence
Stayed in July 2023
Reviewed: June 28, 2024
Noor
IraqThere are no comments available for this review
Stayed in June 2024
Reviewed: August 6, 2023
Alisa
RussiaThere are no comments available for this review
Stayed in July 2023
Reviewed: July 30, 2023
Fadi
Saudi ArabiaThere are no comments available for this review
Stayed in July 2023
Reviewed: June 7, 2024
Abdalla
KuwaitThere are no comments available for this review
Stayed in June 2024
Reviewed: October 17, 2023
Hatem
TurkeyThere are no comments available for this review
Stayed in September 2023
Reviewed: September 25, 2023
Salome
GeorgiaThere are no comments available for this review
Stayed in September 2023
Showing 1 - 15
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