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Reviews of Beyaz Kale Hotel

Oguzkan Cad. No: 4, 20280 Pamukkale, Turkey

#13 of 35 hotels in Pamukkale

Guests' Choice

Review score

Based on 91 hotel reviews

8.8

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.4

  • Location

    9.2

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    8.9

  • Free WiFi

    6.3

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Showing 1 - 65

  • Reviewed: 14 October 2018

    10
    Exceptionally excellent customer service
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Nothing.

    The room is exceptionally clean as well as the top kitchen. It is located in the center of Pamukkale where you can find a lot of shops and travel agencies around. We just walked with our backpacks from the bus stop to the hostel. Indra and his parents have been awesome in conversing with us that they have been serving guests for 30 years now. It was really affordable for the kind of service and location that you get.

    Stayed in October 2018

  • Reviewed: 13 October 2018

    9.6
    Lovely little hotel.
    • Leisure trip
    • Family with young children
    • Family Room (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Could do with tea/coffee making equipment in rooms. Maybe a tv? Little village and not lots to do of an evening Place is not commercialised and is family run.

    The staff are wonderfully friendly and helpful. The hotel was lovely and clean.

    Stayed in October 2018

  • Reviewed: 4 October 2018

    9.6
    Good value and great location
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    There was a wedding nearby which kept us up a little while.

    Location was great. Breakfast on the terrace was enjoyable and the staff was very helpful, helped us with the transportation options.

    Stayed in September 2018

  • Reviewed: 11 September 2018

    8.8
    Great location with a nice pool and good breakfast
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was quite small and dark. The breakfast was good but far too much so unfortunately a lot went to waste.

    The room was clean and staff all very friendly. The pool was clean and the breakfast had a comfortable seating area.

    Stayed in August 2018

  • Reviewed: 31 August 2018

    8.3
    Nice boss and good stay
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nope.

    The room has airconditioning. The location is very close to Pamukale and it takes around 10 mins to walk from the hotel to Pamukale. The boss is nice and helpful. As we had to catch an early flight at around 7, the boss was so kind to prepared sandwich for us the day before.

    Stayed in August 2018

  • Reviewed: 22 August 2018

    7.1
    The location is good because it's very close to one of...
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was really small and hot, no air condition.

    The location is good because it's very close to one of the three entrance of Pamukkale's Travertino and Hierapolis.

    Stayed in August 2018

  • Reviewed: 10 July 2018

    8.8
    Good stay except internet
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Internet is very poor, the worst during the 3 weeks I stayed in Turkie. It´s a simple thing and if fixed, it gonna be one of the best options to stay in Pammukhale.

    Everything would be great if not internet. Rooms are very clean, staff very helpful, beautiful swimming pool and very well located. The only exception is wifi, which was so poor that I had to go out to find better wifi in the restaurants nearby. The management must care about it.

    Stayed in June 2018

  • Reviewed: 30 May 2018

    10
    The room was clean and the staff were super friendly.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was clean and the staff were super friendly. Breakfast was good and additional wine/beer/water etc was reasonably priced. Great value for money.

    Stayed in May 2018

  • Reviewed: 9 May 2018

    9.6
    Perfect place to stay in Pamukkale
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain.

    Nice Guesthouse, run by a friendly and welcoming family. Very clean and comfortable rooms, good location, and tasty home cooked food. Would definitely go there again.

    Stayed in May 2018

  • Reviewed: 23 April 2018

    10
    The owner is very kind and generous.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The owner is very kind and generous. The family is very helpful and friendly. Home-made breakfast was very nice. Hotel is close to Travertine, Hierapolis and bus otogar. Room is very clean and comfortable.

    Stayed in April 2018

  • Reviewed: 13 October 2017

    9.6
    The owners were really friendly and helpful.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The owners were really friendly and helpful. The room was as per the photos and was very clean. The view from the rooftop was nice and the breakfast was fantastic! Would stay again.

    Stayed in September 2017

  • Reviewed: 2 October 2017

    8.3
    nice hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    the allocation is fab, only 200 mts from the natural swimming pools! breakfast was delicious and it's included the owners are so friendly and helpful. the airport is really far but the hotel organized a transfer for only 30 tlt wifi was good enough

    Stayed in September 2017

  • Reviewed: 21 July 2017

    8.3
    Charming, family run hotel
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Room a little small for 3 people.

    Very friendly, family run business. Clean and tidy, with balconies all rooms or personal seating area outside your room if on ground floor. Nice swimming pool, very nice restaurant, very good breakfast, and dinner available if required. Lovely view from restaurant (located on roof), of pammukale and white terraces. Excellent Wi-Fi.

    Stayed in July 2017

  • Reviewed: 18 May 2017

    9.6
    A small family owned hotel within easy walking distance of...
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A small family owned hotel within easy walking distance of the travertines of Pammukale. Basic hotel. Very clean. Offered a home cooked meal in the evening which was delicious. Very friendly family who could not have been more helpful. Highly recommended.

    Stayed in May 2017

  • Reviewed: 15 November 2016

    8.3
    Personable owners, good location, nice facility
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    We were end of season and the only guests, so the owners hosted us for breakfast in their own suite. It was a lovely experience. The hotel is a 2 minute walk to the bottom of the limestone cliffs.

    Stayed in October 2016

  • Reviewed: 9 September 2018

    7.9
    The room was clean and the owner very kind
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The terrace view on the pools wasn’t like I expected.

    The room was clean and the owner very kind

    Stayed in September 2018

  • Reviewed: 18 August 2018

    10
    Staying in Beyaz Kale was really pleasant.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Mavelous look and excelent service.

    Stayed in August 2018

  • Reviewed: 16 August 2018

    9.6
    1 day in Pamukkale
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the shower doesn t work

    the owners are very friendly

    Stayed in August 2018

  • Reviewed: 27 July 2018

    9.2
    good ,will choose again
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    breakfast is a little poor

    room is big, comfortable to stay there, not far from the seaside. boss is forthright,easy to check in\out

    Stayed in July 2018

  • Reviewed: 29 June 2018

    10
    Nice location with a warm welcome family host.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    Nice location with a warm welcome family host.

    Stayed in June 2018

  • Reviewed: 7 May 2018

    7.9
    Nice family.
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night

    More comfy bed

    Stayed in May 2018

  • Reviewed: 16 April 2018

    9.2
    Clean convenient stay.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Very close to bus stop and close to middle gate for pamukkale entry.

    Stayed in April 2018

  • Reviewed: 26 October 2017

    8.3
    The host were extremely warm and loved the hospitality shown.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The host were extremely warm and loved the hospitality shown..They offered home made food to us and lovely sumptuous meal .

    Stayed in October 2017

  • Reviewed: 28 August 2017

    10
    Staff very friendly.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Staff very friendly. Excellent homemade food. Good location for visiting Pamukkale.

    Stayed in August 2017

  • Reviewed: 8 August 2017

    9.0
    Good Location
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    10 min walk to pamukkale hot springs

    Stayed in July 2017

  • Reviewed: 23 May 2017

    8.8
    Was very conveniently located to travertines, nice walking
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Access to a cup of tea or coffee when needed at the property would be appreciated

    Was very conveniently located to travertines, nice walking

    Stayed in May 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 1 November 2015

    5.8
    Although I arrived very early I was able to get the room...
    • Leisure trip
    • Solo traveller

    I couldn't take a shower the next morning because I didn't have hot water after a night of freezing in bed.

    Although I arrived very early I was able to get the room immediately and the owner was nice enough to prepare breakfast for me even that day.

  • Reviewed: 2 October 2015

    5.8
    The staff and the location basically.
    • Leisure trip
    • Couple

    It's a spartan hotel, which, as many others in pamukkale, were an ex-mansion transformed in hotel probably. The rooms are not well equiped, even the shower missed a plate.. my room had not TV either and the hotel "idea" is everything but lush.

    The staff and the location basically.. also the food is not bad, nice breakfast!

  • Reviewed: 13 September 2015

    7.5
    Very close to all amenities
    • Leisure trip
    • Group

    Hard to sleep with noisy air con. We were upgraded due to hotel being full yet told we could not use one of the beds. Also told to close bathroom door as the window seemed to be broken however the bathroom became stifling hot. Water in pool was murky.

    Very close to all amenities

  • Reviewed: 13 September 2015

    9.2
    Location is good, good sized rooms and nice...
    • Leisure trip
    • Family with young children

    Staff can be a bit pushy especially in relation to dining there in the evening and also not very informative.

    Location is good, good sized rooms and nice breakfast/breakfast terrace although strange rules around breakfast timings. Travelled with a disabled child and they were very accommodating.

  • Reviewed: 31 August 2015

    9.6
    loved the warmth with which the family recieves you and...
    • Leisure trip
    • Family with older children

    well you have to let them know beforehand if you will be eating there...no arrangement of lunch or snacks if you feel hungry other than breakfast time..or dinner which you have to let them know beforehand that you will be eating there.

    loved the warmth with which the family recieves you and caters to you..very hospitable and sweet family. very neat and clean and well maintained place..loved the atmosphere.

  • Reviewed: 20 August 2015

    7.5
    The view, The Swimmingpool, The location, Late night...
    • Leisure trip
    • Couple

    We booked a double room and got a twin. I wouldn't call the bed comfortable but the room was clean. Note that there's no luggage storage facility available.

    The view, The Swimmingpool, The location, Late night Check-in. Very nice for a short stay. The Dolmus minibus leave right in front of the hotel. Good breakfast as well.

  • Reviewed: 31 July 2015

    9.2
    This place was so relaxed and friendly and comfortable for...
    • Leisure trip
    • Group

    This place was so relaxed and friendly and comfortable for us. Easy walk from the bus station. Nice refreshing pool and good views. Great food and service in the restaurant on the top floor. I would definitely stay there again; it was a great value for the money!

  • Reviewed: 29 July 2015

    7.1
    Nice personal, he kindly explain to us how to get the...
    • Leisure trip
    • Couple

    A bit old, maybe it needs a renovation. Small room.

    Nice personal, he kindly explain to us how to get the shuttle to Denizli, waiting with us its arrival to talk with the driver. Good location. Good breakfast.

  • Reviewed: 8 July 2015

    10
    Great hotel,
    • Leisure trip
    • Group

    Great hotel, Very clean and friendly owners, made you very welcome. there was a balcony which lead to the rooms and loved the idea of chairs being placed outside on the balcony which you could sit and have a full view of the pool and the lovely little garden with its flowers and fruit trees.(plums were tasty).will be going again.

  • Reviewed: 12 June 2015

    9.2
    location is good, easy to walk to otogar、town center and...
    • Leisure trip
    • Solo traveller

    location is good, easy to walk to otogar、town center and Pamukkale;swimming pool is good;the family are warmharted,and the grandpa (or father?)cooked the brefast and told everyone"finish!finish!finish!",that i can't help larghing.

  • Reviewed: 4 June 2015

    9.2
    The family who run the guesthouse is more than friendly and...
    • Leisure trip
    • Couple

    None

    The family who run the guesthouse is more than friendly and helpful. Hejaz the mother's home cooking dish is beautiful, love it also breakfast with many kinds of fruit.

  • Reviewed: 26 May 2015

    9.6
    It is very comfortable to live in the hotel.
    • Leisure trip
    • Couple

    nothing

    It is very comfortable to live in the hotel. The hosts are very kind and nice. Papa is very humorous. Mama is so diligent. She does a very good cooking. The location is great too.

  • Reviewed: 14 May 2015

    7.1
    - very close to the entrance of the terrace
    • Leisure trip
    • Couple

    Very basic rooms with little furniture. Ok for 1-2 nights though.

    - very close to the entrance of the terrace - friendly people - good breakfast and dinner

  • Reviewed: 3 May 2015

    6.3
    The wifi was good.
    • Leisure trip
    • Couple

    No TV in room,no extras supplied like shampoo, shower gel etc. breakfast is not self service, it is served up for you.

    The wifi was good. Short walking distance to Pamakhule and located in the centre of town. Staff very friendly and helpful

  • Reviewed: 21 April 2015

    10
    We enjoyed our hostess' warmth, hopsitality and...
    • Leisure trip
    • Couple

    We enjoyed our hostess' warmth, hopsitality and excellent cooking, both at breakfast and dinner. The room was clean and comfortable, and the hotel is situated in a quiet street at the edge of the village. Lovely roof terrace.

  • Reviewed: 5 January 2015

    8.8
    the owners are a a happy family, and smile all the time.
    • Leisure trip
    • Solo traveller

    the owners are a a happy family, and smile all the time. the price is not the top among nearby hotels, so you would not expect much, but it is clean and comfort, and though it is a bit of uptrend walk to Pammkale, 3-5 mins is totally acceptable. breakfast is good too.

  • Reviewed: 23 May 2016

    6.7
    Good location and value for money.
    • Leisure trip
    • Couple

    Very basic dont expect too much

    Good location and value for money. Breakfast was good

  • Reviewed: 18 October 2015

    9.2
    Excellent location for visiting Pamukkale Travertines!
    • Leisure trip
    • Couple

    Excellent location for visiting Pamukkale Travertines! Excellent hosts, very good food.

  • Reviewed: 11 October 2015

    6.3
    Location and wifi
    • Leisure trip
    • Solo traveller

    Location and wifi

  • Reviewed: 29 September 2015

    8.8
    nice breakfast, nice pool and nice camel outside
    • Leisure trip
    • Group

    nice breakfast, nice pool and nice camel outside

  • Reviewed: 27 September 2015

    9.6
    We live with a family.
    • Leisure trip
    • Couple

    We live with a family.. and they are so kind. They deal with us like if we were one of them.

  • Reviewed: 11 September 2015

    6.3
    location
    • Leisure trip
    • Group

    lack of daytime refreshments owner was to lazzey to walk up stairs to bar to get a beer.room very basic.

    location

  • Reviewed: 8 September 2015

    7.5
    The lady was really nice and the dinner and breaksfast good...
    • Leisure trip
    • Solo traveller

    could have helped better with information

    The lady was really nice and the dinner and breaksfast good value.

  • Reviewed: 6 September 2015

    4.2
    the swimming pool is cool, and the beds are comfortable
    • Leisure trip
    • Couple

    The owner is rude in a disturbing way. The meals are bad and expensive.

    the swimming pool is cool, and the beds are comfortable

  • Reviewed: 5 September 2015

    9.2
    Very close to the Traverstine.
    • Leisure trip
    • Family with older children

    The gate was closest so you could NOT make an early morning run, walk. After the først Day we had the key.

    Very close to the Traverstine.

  • Reviewed: 5 September 2015

    8.8
    Very good value for money.
    • Leisure trip
    • Couple

    Breakfast was average.

    Very good value for money. Clean room. Good atmosphere. 200 metres from Pammukale.

  • Reviewed: 25 August 2015

    8.3
    Friendly and helpful owner, great roof terrace with...
    • Leisure trip
    • Group

    Friendly and helpful owner, great roof terrace with travertine view.

  • Reviewed: 16 August 2015

    8.8
    Wifi super full
    • Leisure trip
    • Family with young children

    Wifi super full

  • Reviewed: 4 August 2015

    9.2
    Very kind staff.
    • Leisure trip
    • Family with young children

    Very kind staff. Good location.

  • Reviewed: 25 July 2015

    8.8
    Very friendly and helpful staff.
    • Leisure trip
    • Couple

    Very friendly and helpful staff. Very close to Pamukkale pools. Nice breakfast.

  • Reviewed: 19 July 2015

    7.9
    Good location and good Wi -Fi.
    • Leisure trip
    • Group

    Good location and good Wi -Fi.

  • Reviewed: 12 July 2015

    10
    Great friendly family run small hotel.
    • Leisure trip
    • Couple

    Great friendly family run small hotel. Has nice outdoor pool and courtyard. Join the family for dinner on the rooftop terrace!

  • Reviewed: 27 June 2015

    7.5
    - price
    • Leisure trip
    • Family with older children

    mosquitos in the room

    - price - owner speak english well, told about resources

  • Reviewed: 5 June 2015

    7.5
    Hacer is so sweet.
    • Leisure trip
    • Couple

    Hacer is so sweet. Makes great food. Was nice to take a dip in the pool after hiking the mountain.

  • Reviewed: 26 May 2015

    10
    Lovely family owners.
    • Leisure trip
    • Couple

    Nothing negative to say.

    Lovely family owners. Great rooftop for delicious homemade meals. Comfortable and clean rooms and nice pool!

  • Reviewed: 15 May 2015

    8.3
    Friendly staff.
    • Leisure trip
    • Solo traveller

    Room very basic but clean. Breakfast could be better.

    Friendly staff. Location. Swimming pool.

  • Reviewed: 11 May 2015

    6.3
    Within walking to Hieraolis
    • Leisure trip
    • Group

    The dictative owner who is constantly nagging at us and limiting our usage of his place. No kettle available in room.

    Within walking to Hieraolis

  • Reviewed: 5 May 2015

    7.1
    pool was great, rooms were full of sunlight
    • Leisure trip
    • Family with young children

    would have liked to bring own food in but signs said no.

    pool was great, rooms were full of sunlight

  • Reviewed: 3 January 2015

    7.1
    The location is convenient to the bus stop and close to an...
    • Leisure trip
    • Family with young children

    N/A

    The location is convenient to the bus stop and close to an Asian restaraunt. The breakfast is nice though limited selection.

There are also 6 reviews without text. These impact the overall review score.

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