Everything was very good!

Everything was very good!

Stayed in April 2024

Great location in the old town. Friendly and helpful staff

Stayed in April 2024

The facility is a bit dated.

The location of the hotel is extremely convenient. The staff were amazing on all fronts. The restaurant was surprisingly good serving great meals in case you can't step out.

Stayed in April 2024

Location has become difficult to reach due to the closure of main road

Well maintained, clean facility with courteous staff

Stayed in March 2024

The breakfast rates are too high

Staff were helpful

Stayed in April 2024

The room size is small, no space to put my big luggage open

The location is perfect for city tour & hotel people were so kind to use Spa taking a shower before leaving to airport even we checked-out already.

Stayed in April 2024

I didn't like that every morning I have to tell my room number in order to have breakfast. That doesn't make me comfort. My room also didn't have windows outside so I couldn't open it in order to have fresh air. Price is higher compered to the services.

The room was clean, location was good and there was long variety of food for breakfast. People in the hotel at the reception were very nice.

Stayed in February 2024

Breakfast

Stayed in March 2024

Nothing.

Nice hotel in a great position to explore the old town. The staff was very helpful. The Mattress was too soft, but they changed it on request, which was very helpful.

Stayed in March 2024

Ladies at the front desk was so king and was speaking French, which made my stay more confortable and so lovely.

Stayed in March 2024

All is well

Love the buffet. Like the services too.

Stayed in February 2024

Staff very friendly, hotel very clean, great food excellent location

Stayed in March 2024

The cleaning service was not great & the airport shuttle service is significantly overpriced with no reasonably priced option. The in room dining is very pricey as well.

The staff are friendly and welcoming. The hotel provides in-room dining 24/7 which is very unique. The rooms are well decorated and the hotel is in a good location making it accessible by walking distance to many areas like Faith, Bazar and Hagia Sofia on the European side of the city. There is a very nice rooftop restaurant with great views of the city. The room rates are quite good for a 5 star hotel.

Stayed in March 2024

A lot of construction going on which made it noisy and dusty at times.

Great location, right next to the trams.

Stayed in February 2024

toilet circumference Need modernisation (decor) more marble Gym Lack of sauna and steam room

The staffs pleasantness

Stayed in February 2024

During our hotel stay, we were shocked to find the 5-star terrace restaurant empty. The menu revealed why – outrageous prices like $30 for a cheeseburger and $20 for a small glass of wine. We knew it'd be pricey, but this was excessive. We may not be swimming in riches, but we possess enough intelligence to refrain from throwing money down the drain. Our breakfast experience was disappointing, with limited choices and average quality. Vegetables, processed meats & sausages, and limited cheese were nothing special, and at €25 per person, it was way overpriced for what was offered. I won't dive deep into the mini-bar prices, but it's worth noting that a 60g chocolate bar would cost you $10. Curiously, you could get the same bar for just $1.50 at the shop next door. While the hotel provided a pleasant and welcoming experience, I would like to suggest that the senior management carefully review the pricing structure for the restaurant and room service. By doing so, there is potential to increase profitability or alternatively, consider the possibility of closing the restaurant and room service. My advice to all visitors is to save your money and take advantage of the abundance of restaurants and café surrounding the area.

The hotel sits in the vibrant heart of the Old Town, surrounded by renowned landmarks and attractions. It's ideal for visitors eager to dive into the city's rich culture and history. Just a short walk away is the Grand Bazaar, a bustling marketplace with centuries of history. The Blue Mosque, a breathtaking example of architecture, is also nearby, offering a window into Istanbul's past. Plus, the area boasts various restaurants and hammams for an authentic Turkish experience. The hotel staff were friendly and welcoming. However, the front desk could be a little more relaxed. Meanwhile, I can't remember the spa department head's name, but he and his team were extremely accommodating. They made our daily spa visits wonderful. And I must mention the room service team. They kept our rooms immaculate and stocked with fresh towels every day despite the chaos of my three kids.

Stayed in February 2024

Restaurant was way over charging. I paid almost same amount for one dinner as for what I booked 4 nights. Staff was least bothered.

Rooms were clean as Hilton standards.

Stayed in February 2024

To see more different foods in the breakfast

Staff and facilities

Stayed in January 2024

There is work and noise in front of the hotel

The location was perfect

Stayed in January 2024

It was good

Stayed in December 2023

Location. The restaurant on the 5th floor, is a bit pricy, but the food quality is excellent, choose Lamb chops and Mediterranean salad with haloumi, for example.

Location is pretty good, main sightseeing available within walking distance ~10 min. Were were the construction work in front of hotel, so it's not reachable by car fully, only by adjacent street. The construction work happened during the night only. I can't say the the rooms in the hotel are soundproof, it sounds like you were sitting in the room with the open window despite the fact it was closed. Air conditioner was also working very weird, it was mainly producing heat by itself not when you were needed.

Stayed in January 2024

gym very poor

Stayed in December 2023

The sauna and the Hammam being mixed so none of us was able to use them especially my nephew who was so excited to use the steam room after long walks around Istanbul.

The professionalism of the receptionists and the smiling faces of the cleaning staff.

Stayed in January 2024

Good do with some improvement and variety of breakfast.

Good location, very friendly staff, especially Gonja at breakfast and Murat at reception.

Stayed in January 2024