May be the staff can improve their communication in English language.

We were comfortable in Emin hotel. But only few staff can speak English. Fortunatly Mr. Elvin in reception speaks English and he was very nice person and helped alot. And one of the staff can speak Arabic. The place is close to public transport and many facilities are available around the hotel area.

Stayed in September 2025

Breakfast same everyday must change a bit.

Location is good, near everything. Metros also near the hotel, crew are very helpful.

Stayed in September 2025

Didn't find any bad things

It was a great stay here. The location is minutes away from the metro station. And also the shopping area is nearby. Good breakfast ans very friendly staff.

Stayed in September 2025

The hotel is located in a bit of a rough area but it's not as bad as it looks. We didn't feel unsafe. It was kind of loud outside until 11 PM.

The hotel room was clean and looked as expected. The staff was nice, especially Elvin from reception who was very friendly and welcoming.

Stayed in September 2025

Nothing - everything was fine - not a single complaint

Cool aircon in foyer, really comfortable beds, quiet room - couldn’t hear any street noise - a perfect place in a busy part of Fatih. Reception staff very helpful - big shout out to Elvin who chatted to us.

Stayed in September 2025

More breakfast variety would be perfect. But aside from that no complaints

The location was great close to metro and tram to centre. Also, easy to walk to main center. Close to food places and shopping centres. Clean and staff was nice.

Stayed in September 2025

Break feat very poor

Lemplacement

Stayed in August 2025

Buffet could be better with different options for different days as someone staying for several days gets bored with the same menu everyday.

The location is relatively good. General cleanliness satisfactory. Staff are friendly and helpful, especially Receptionist Elwyn (I think that was the name?).

Stayed in August 2025

In general, no complaints. The tea cups could be bigger. No coffee available in the room but you can get a nice cup of coffee everywhere in Istanbul.

The hotel met my expectations. The bathroom and the room were clean and modern. The beds were comfortable. Although the street was busy, it was quiet. Air-conditioning worked. The staff was friendly and helpful - we had a bike to store for 5 nights. I highly recommend it.

Stayed in August 2025

Needs some adjustments in the bathroom ( furniture is old and a bad smell coming from the shower). A bit of extra cleaning in the room will be much appreciated as well . Breakfast is not impressive

Not far from the Grand Baazar, a few nice restaurants around this place within 1 km. Comfortable bed

Stayed in July 2025

I spent a week at this hotel and really enjoyed my stay. The place was very clean, well-maintained, and overall very comfortable. The staff was friendly and helpful. The only small downside was that the room felt a bit small, but everything else made up for it. I would definitely recommend it

Stayed in July 2025

Mold in the shower

Location, reception staff, strong AC

Stayed in July 2025

The rooms at Emin Palace are noticeably smaller than they appear in the photos, but overall, they are acceptable for a short stay. However, I did notice some mold in the shower, which should be addressed by management. Breakfast was decent, but it is served on the terrace from 8 AM, and by 9-10 AM the food looked stale and was not replenished, leaving some of my guests with very limited options by 9:30 AM. A small inconvenience — the hotel only provides one key card per room as standard, and even getting a second one required a bit of insistence, which was unexpected and inconvenient for a group stay. Unfortunately, our experience with the person who identified himself as the owner/manager was very disappointing. Despite bringing a group of 20 people across 10 rooms, I was treated in an unprofessional and rude manner when trying to check in my family. This level of service was shocking, especially compared to how well the other staff handled our stay. The manager could learn a lot from his colleagues about how to treat guests with respect and kindness.

The housekeeping team was fantastic — friendly, kind, and very helpful throughout our stay. Special thanks to Mohamed and the gentleman with the beard who checked us in on the night of July 3rd — both were absolutely outstanding, professional, and went above and beyond to make us feel welcome. They are true examples of excellent hospitality. The location is fantastic, central and convenient for sightseeing, though it can be a bit noisy for light sleepers. We didn’t mind, but others might.

Stayed in July 2025

Clean good stuff big room near every thing

Near four every thing

Stayed in June 2025

Breakfast is not very well

Location and close to shopping

Stayed in June 2025

Small room, in the photo much much bigger and better. In reality it's very small The bathroom was small. Medium breakfast

The staff was pleased, good location

Stayed in June 2025

breakfast item was very limited and repetation of same item everyday. Shower head in the toilet doesn't work properly.

Friendly and helpful staff on reception

Stayed in June 2025

There is a bad smell throughout the hotel. The staff was rude to my niece who was staying in the room next to us. The breakfast is 2/10 with limited variety.

The place was clean.

Stayed in May 2025

Breakfast was a little basic and the bed was not comfortable

Cleanliness and location

Stayed in May 2025

Staff is very friendly and accommodating. 5mins walk to the metro and close to a lot of clothing wholesale.

Stayed in April 2025

Good place to Stay, central location, really clean and comfortable The breakfast could be improved, not a lot of options and not very tasty, but the test was nice, kind staff as well.

Stayed in March 2025

The staff are amazing and helpful as for the location its a 9 minutes walk to the Aksaray tram station, and 5 mins walk to the Yenikapı metro station. The breakfast was very good and clean. The room was good just a bit small which is common in istanbul.

Stayed in March 2025

Breakfast was a little bit weak

Stayed in March 2025

Apartment 508 - Did not match the dimensions, description or photos. Windows didn't work much as they couldn't close properly and breakfast per person was plus another 7€ per person per day + when paying for accommodation in euros you pay +10€

Very nice and very helpful staff and cleaners. + Right opposite the hotel there is a barbecue every night and the food is really great!

Stayed in January 2025