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Reviews of Eterno Al Sham Hotel

Topcu Cad No:17 Taksim, Beyoglu, 34437 Istanbul, Turkey

#1272 of 1,304 hotels in Istanbul

Guests' Choice

Review Score

Based on 21 hotel reviews

5.9

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    5.5

  • Location

    7.2

  • Facilities

    5.3

  • Staff

    6.1

  • Value for money

    5.8

  • Free WiFi

    8

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Showing 1 - 9

  • Reviewed: May 17, 2018

    2.5
    Not recommended
    • Leisure trip
    • Travelers with friends
    • Economy Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    One of their staff didn’t allow a guest to visit me in the room and she threatened us to send the security to the room is the guest comes in. Besides you need to call them many times to clean the room and whenever u order something it takes them ages to get you what you need. Moreover, when we arrived we sat at their restaurant, the syrian guy there asked us to leave if we don’t want to order anything and of course I had a fight with him because of his very bad attitude with the customers.

    I liked the location only

    Stayed in May 2018

  • Reviewed: May 2, 2018

    10
    Best Hotel in Taksim
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    It is located in an ideal place near Takism Square. Rooms are big and clean compiling with bathrooms, people at the hotel management are all helpful especially Mr. Youssef and the cute lady at reception Wafaa. They will help you getting best prices for Tours and taxis in the city and with everything you want and one of the best things at this hotel the food is very delicious and a wide selction for breakfast, lunch and dinner.

    Stayed in May 2018

  • Reviewed: April 21, 2018

    10
    staff ıs verry freandly and polıet
    • Group
    • Economy Double or Twin Room
    • Stayed 1 night

    locatıon and staf is good

    Stayed in April 2018

  • Reviewed: May 24, 2017

    3.8
    Nothing
    • Business trip
    • Solo traveler
    • Economy Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not clean at all not comfortable over rated

    Nothing

    Stayed in May 2017

  • The following reviews were written more than 24 months ago. They're no longer included in the property's overall review score, but they might still be helpful when choosing the perfect place to stay.

  • Reviewed: March 31, 2016

    10
    Its excellent hotel even the stuff are very nice .
    • Leisure trip
    • Couple

    Its excellent hotel even the stuff are very nice ... Everything is alright in here

  • Reviewed: November 14, 2015

    10
    everything was good
    • Business trip
    • Solo traveler

    everything was good

  • Reviewed: October 24, 2015

    7.9
    Location is great
    • Business trip
    • Group

    Location is great

  • Reviewed: September 2, 2015

    5.4
    The location of the hotel is great
    • Business trip
    • Couple

    the room was really small and it did not look like the photos in the booking website

    The location of the hotel is great

  • Reviewed: May 26, 2015

    3.5
    nothing
    • Business trip
    • Solo traveler

    nothing

    nothing

There are also 5 reviews without text. These impact the overall review score.

Showing 1 - 9

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