Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Goldcity Hotel 5 stars

Kargicak - Alanya, 07435 Kargicak, Turkey

#6 of 10 hotels in Kargicak

Guests' Choice

Review score

Based on 77 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.5

  • Location

    7.4

  • Facilities

    7.7

  • Staff

    7.8

  • Value for money

    7.5

  • Free WiFi

    7

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 18

  • Reviewed: 17 May 2018

    9.2
    5 star location and facilties, food falls a little short
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 7 nights

    The Zodiac bar on the 16th floor was closed which was a big disappointment. We went on the 9th May so the Turkish restaurant and the Asian restaurant were also closed. We were told they were opening next week but we wasn't convinced they were. The local drink and cocktails weren't great as was some of the food but you have to be reasonable in your expectations, catering for hundreds if not thousands of people is difficult but is it too much to expect the drinks to be cold. Despite the staff being excellent a lot didn't speak English but most of the other guests are Russian (mostly rude) and German. The Russians don't make for the best atmosphere but the hotel are excellent at trying to cater for everyone.

    The staff were excellent, they couldn't be more helpful and really made our stay a pleasant one. The location is great, the views of the mountains on one side and the sea on the other are lovely and really make for a good stay. There is lots to do at the hotel and food and drinks are available all day with a good variety although the food and drinks are not 5 star. The Turkish themed night on a Tuesday is excellent though. There is a shuttle service to the beach 10 (mins) and Alanya (40 mins) and although the hotel is all inclusive you will get much better food and drinks in the town and mostly the people are really nice, except a few pushy salesmen in the shops.

    Stayed in May 2018

  • Reviewed: 4 October 2017

    10
    Hotel had been designed detailly and delightful.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 7 nights

    Poor wifi in outside part of buffet and gym. Taste of meal should be a little bit tasty. Disco weren't active enough.

    Hotel had been designed detailly and delightful. Fantastic and relaxting landscape. Very nice animation. Cleanless were wonderful. All staff were kind and professional, especially Mine Sonmez, Ismail Kaya, Natali, Omer (Cus.Rel.) and Meryem (room cleaning) so on.

    Stayed in September 2017

  • Reviewed: 5 July 2017

    7.1
    The location
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 7 nights
    • Submitted via mobile

    The weakness of cooling system out side rooms

    The location

    Stayed in July 2017

  • Reviewed: 16 October 2016

    7.1
    Buffet!
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 5 nights
    • Submitted via mobile

    One of their ground restaurant had the worst food ever didn't even bother tasting it because it look so rank!!!

    Buffet!

    Stayed in October 2016

  • Reviewed: 7 August 2016

    8.8
    Good not excellent
    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 11 nights
    • Submitted via mobile

    The room service No toothpaste no corn

    Place

    Stayed in August 2016

  • Reviewed: 21 July 2016

    5.4
    The location
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 7 nights

    air condition was not working, reported many times at the reception during our stay but noting was done.

    The location

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 31 January 2016

    4.6
    Programs was ontime and staff were really polite
    • Leisure trip
    • Family with young children

    Swimming pool was not available , hotel was in construction exactly in places which guests were using that location . So dirty in general area

    Programs was ontime and staff were really polite

  • Reviewed: 22 August 2015

    7.1
    Large hotel on mountains.
    • Leisure trip
    • Family with young children

    Didn't get our room for the first 2 nights. Not enough info provided on arrival. Needs a refurb to get it back to true 5star.

    Large hotel on mountains. Good free wifi. All inclusive ok - choice of foods and generally hot and fresh

  • Reviewed: 11 August 2015

    6.7
    Aqua park on site was wonderful for the children
    • Leisure trip
    • Family with young children

    There is not a lot to do with teenagers for entertainment in the evening. The staff's English needs improving.

    Aqua park on site was wonderful for the children

  • Reviewed: 10 August 2015

    2.9
    Hard but there was two helpful girls working in guest...
    • Leisure trip
    • Couple

    Basically everything. Horrible experience. They hotel had over 2000 guests, overcrowded, long lines for food,elevator, seat at the pool you name it. Families kids screaming yelling nothing was organised, staff tired impatient. Lobby full of people with complaints. They don't deserve 2 stars. I would never recommend that hotel to anyone seriously.

    Hard but there was two helpful girls working in guest relations they tried to do their job as well as they could.

  • Reviewed: 15 February 2015

    7.5
    Good food and great location with around the clock security...
    • Leisure trip
    • Couple

    Wifi only free on looby and chargeable in the rooms

    Good food and great location with around the clock security and no is allowed without permission to ensure guests did not get disturbance

  • Reviewed: 12 May 2016

    9.6
    Everything
    • Leisure trip
    • Couple

    Nothing

    Everything

  • Reviewed: 14 October 2015

    5.4
    View from the hotel
    • Leisure trip
    • Group

    Food, customer service

    View from the hotel

  • Reviewed: 24 September 2015

    7.5
    Bad WiFi
    • Business trip
    • Solo traveller

    Bad WiFi

  • Reviewed: 3 September 2015

    10
    Wifi
    • Leisure trip
    • Family with young children

    Wifi

  • Reviewed: 2 September 2015

    6.3
    I'd liked best the water park and the shesha bar
    • Leisure trip
    • Family with young children

    I'd liked best the water park and the shesha bar

  • Reviewed: 25 June 2015

    8.8
    Try afterwards to contact reception because i forget to pack...
    • Leisure trip
    • Couple

    Try afterwards to contact reception because i forget to pack all my stuff

  • Reviewed: 2 April 2015

    10
    Everything from staff, rom, facilities were fantastic.
    • Group

    Everything from staff, rom, facilities were fantastic.

There are also 5 reviews without text. These impact the overall review score.

Showing 1 - 18

Guests also reviewed these properties: