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  5. Reviews of Grand Star Hotel Bosphorus & Spa

Reviews of Grand Star Hotel Bosphorus & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Siraselviler Cad. No:45 Taksim, Beyoglu, 34437 Istanbul, Turkey

#1895 of 2,221 hotels in Istanbul

Guests' Choice

Review Score

Based on 97 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.2

  • Location

    8.7

  • Facilities

    6.9

  • Staff

    7.5

  • Value for money

    7.3

  • Free WiFi

    8.6

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Showing 1 - 25

  • Reviewed: March 3, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Liten Kakerlache på frykost bord

    Facility .near of all

    Stayed in March 2024

  • Reviewed: February 18, 2024

    8.0
    relaxation trip
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    poor breakfast the same every day and sometimes nuisance neighbors

    perfect staff beautiful location amazing see view

    Stayed in February 2024

  • Reviewed: February 10, 2024

    8.0
    Good value for money
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing actually for this rate things where just fine

    Good location decent staff room was clean and bed is comfortable breakfast was okay

    Stayed in December 2023

  • Reviewed: January 1, 2024

    6.0
    Great location, average hotel
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    We booked 3 beds for 5 nights, we got 1 med bed with 1 small bed all 5 nights. Also, we had to change our room 3 times! The breakfast wasn't that good

    Zaki was a big help, location was superb

    Stayed in January 2024

  • Reviewed: November 22, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Lobby

    Stayed in November 2023

  • Reviewed: November 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Connection Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    poor breakfast

    Stayed in November 2023

  • Reviewed: November 7, 2023

    6.0
    Was alright place was clean and facilities were good just they need to work on the breakfast as Iam very disappointed wi
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The thing that Iam very upset about is the breakfast!! There wasn’t that much of options in the breakfast and it was just some cereal and boiled eggs and some other stuff but there was no cooked eggs for example omelet or any beans or even fruits to offer at the breakfast which was very upsetting to me because breakfast costed me approximately around 40$ for 2 guests and it’s not what I expected from this hotel and I’m very disappointed in the breakfast compared to other hotels in the area the breakfast is lacking many things and it needs the management attention immediately. Also to add there was no napkins on the table to clean ur hands or anything if needed !!!

    Everything about the property was good and it was very clean and the service was okay and the location is also very good

    Stayed in November 2023

  • Reviewed: November 5, 2023

    6.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Although I deal with this hotel since 2013, I choose it every time I visit Istanbul, but this time I found it less satisfying. We had cockroach in the bathroom, also Breakfast options very very limited and cold.

    Staff are very kind, they are ready to help with anything quickly, location very near to Taksim square, and Busphorus view is amazing

    Stayed in November 2023

  • Reviewed: October 10, 2023

    8.0
    Great location, easy walks to lots of transportation options and eateries. Great views from my room of the Bosporus.
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    For the price you can’t complain, it is what it is.

    Front desk was great, Meysam Hawrahi was very helpful and accommodating getting me into the hotel smoothly and efficiently, I have nothing but praise for his efforts after a long flight.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Sea View with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Location! View from the balcony

    Stayed in October 2023

  • Reviewed: September 25, 2023

    8.0
    Love Istanbul & Besiktas área in particular.
    • Leisure trip
    • Couple
    • Superior Sea View with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast was below our expectation and only used once of of four opportunities as a consequence.

    Great view from the room, comfortable bed & nice bathroom with large shower.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The A c was not that good thus is second tine I used the hotel with sane problem. Breakfast fair for the money you paid

    Location cental 3 minutes walk to iskkal Road everything around you

    Stayed in September 2023

  • Reviewed: March 10, 2024

    1.0
    Not good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bed not comfortable, toilet also not good and all rime we heard toilet sound from cabinet from rooms upstairs and beside us, neighbor voices all time is high and w can’t sleep at all

    Location

    Stayed in March 2024

  • Reviewed: March 9, 2024

    1.0
    VEERRRRYYY BAAAADDDD
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Don’t stay in this hotel its very very bad hotel the staff and the rooms , the rooms is very tiny and the stuff is very aggressive the manger of the hotel is aggressive and the front desk they refused to let our friend to visit us with out pay 30 dollars , and we only been late for 1:30 hours they shot to us and entered the room when i was changing my clothes to kick us out of the hotel all of this and they will not offer you any thing water or tea or room service or any thing !!!!

    No thing is good its a catastroph

    Stayed in March 2024

  • Reviewed: March 1, 2024

    10
    Good feedback about hotel Grand Hotel.
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no swimming pool. The senk in the washroom. Breakfast time must started from 8 am till 11 am.

    The service was very good, the staff is friendly and helpful, especially the manager Erdem, he can fix problems and make things simple and clear. Behnaz is amazing, this lady is very helpful and very kind. Salma also, she speaks 4 languages which is helping everyone with having a good communication. Serhat is so kind. Btuhan and Hekmat are kind and very nice as well. Faten was smiling with all gustes and trying to make us happy during the breakfast. I highly recommend this hotel to everyone for staying in Istanbul.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Every thing was fine

    Stayed in December 2023

  • Reviewed: February 6, 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No

    Stayed in February 2024

  • Reviewed: January 11, 2024

    1.0
    Now really bad
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing ! They cheat us

    Really bad now

    Stayed in January 2024

  • Reviewed: January 7, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The staff was super rude. I booked a family connection room for 4 nights. They gave me a room in the basement at first, when i asked they told me this is what u booked although nothing in my reservation said so. I was optioned to make upgrade to what i already booked. The stuff is super rude and dont know how to deal with customers.

    Only the location is good

    Stayed in January 2024

  • Reviewed: January 4, 2024

    10
    Is the best hotel and view in Istanbul
    • Leisure trip
    • Family with young children
    • Superior Sea View with Balcony
    • Stayed 11 nights
    • Submitted from a mobile device

    Nothing

    All

    Stayed in January 2024

  • Reviewed: January 3, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Because of coming again, the staff gave me a more luxurious room even though I reserved a standard room. For the price, this hotel is the best hotel in Taxim, and the breakfast is excellent. The hotel is located almost 2 minutes from Taksim metro and Istiklal street.

    Stayed in January 2024

  • Reviewed: January 1, 2024

    2.0
    A very negative disgusting stay. NOT RECOMMENDED.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The Hotel is very very dirty. It’s the most disgusting hotel I’ve ever been to. The sheets were dirty, there was blood under the sheets, the mattress was indescribably disgusting. The pictures are very misleading, the breakfast is very average, and the hotel lack many services a normal hotel should provide: booking services to external facilities, guiding tourists where to go/not, phone line to connect with the reception, reactivity to requests (had to request 3 times the sheets to be changed, had to request the bathroom chair to be fixed and the plumber was very rude, etc.)

    Its location only.

    Stayed in December 2023

  • Reviewed: January 1, 2024

    1.0
    Very bad
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very bad

    Very bad

    Stayed in December 2023

  • Reviewed: January 1, 2024

    1.0
    Very bad
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff , cleaning

    Very bad

    Stayed in December 2023

Showing 1 - 25

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