Millet Caddesi 186 Topkapi, Fatih, 34270 Istanbul, Turkey
#1757 of 2,404 hotels in Istanbul
Guests' ChoiceBased on 208 hotel reviews
7.4Cleanliness
7.7
Comfort
7.8
Location
8.3
Facilities
7.5
Staff
7.9
Value for money
7.1
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 20, 2024
Ifat
United KingdomNice facilities always clean and maintained. Staff were friendly and attentive. Eren, Emre and Sinam at reception were exceptionally polite and ensured our stay was perfect. Heater/Radiator in the room was efficient. Our room was also more spacious than expected which was a pleasant surprise.
Stayed in March 2024
Reviewed: January 25, 2024
Vasilisa
SpainBreakfast is not particularly good, there was not even a tea selection just a pot with a single tea similar to one you get on the plane. Wifi in the rooms is very poor. Couldn't visit the pool because they ask you to where a cap. Keep in mind that the hotel is pretty far from all the city attractions.
Big Old-fashioned hotel. Rooms are clean although some fresh refurbishment would be a good idea. The quality of the food in the on-site restaurant was good.
Stayed in January 2024
Reviewed: December 11, 2023
Abdulrazzaq
IraqThe room is not renewable and the Furniture and towels were very old
The staff were friendly and the location is good. Many resturants are close to Hotel also the public transportation in front of it.
Stayed in December 2023
Reviewed: November 8, 2023
Atheer
IraqThe bed was uncomfortable and the sheet and pillow covers are worn
The staff were very friendly and helpful
Stayed in November 2023
Reviewed: November 4, 2023
Mahdi
PolandSome of reception staff was awful
Stayed in November 2023
Reviewed: October 5, 2023
Omar
IraqThey offered the price without breakfast Not included with full price
Stayed in October 2023
Reviewed: September 30, 2023
Omar
IraqI didn’t like they not match the breakfast with included price they offered
Amazing stuff of receptions special thanks to two lovely CiCek & Gizem was so cooperating
Stayed in September 2023
Reviewed: September 26, 2023
Muhammed
IraqParking not free .
The location of the hotel is excellent and the staff has excellent reception, especially (Gizem), she was very cooperative and professional . We will repeat the stay when we next visit Istanbul
Stayed in September 2023
Reviewed: June 24, 2023
Adil
United Arab EmiratesWifi problems sometimes
Nice & helpful stafg
Stayed in June 2023
Reviewed: November 22, 2022
Naser
IraqThe staff
Near to the station
Stayed in November 2022
Reviewed: September 26, 2022
Ulkar
AzerbaijanHotel need to be recovered. Furniture is very old. Location is the worse for Istambul. Parking is very uncomfortable as well. Food in restoran is very limited
Guys in reception, restaurant, and room service are kind young boys
Stayed in September 2022
Reviewed: September 9, 2022
Ihsane
LebanonI didn’t like when they want to give u refill water to the room the staff just knock & enter.it is privacy and it is wrong from the hotel to do this and i was very upset and i hope to cancel this way. Thank u
Breakfast was good & same location
Stayed in September 2022
Reviewed: May 26, 2022
Frehiwot
Ethiopiathe fact that most of the staff don’t speak or understand English
location
Stayed in May 2022
Reviewed: May 12, 2022
Mohammed
IraqThe furniture need renew because it old and need investment also need more lighting in room
I like location and room size and the cleaning
Stayed in May 2022
Reviewed: December 11, 2021
Ammar
IraqDifficult to get taxis You have to wait sometimes for 30 min
Stayed in December 2021
Reviewed: December 4, 2021
Fekrat
Jordanthe room service not that good
the location the room was clean the stuff was good.
Stayed in December 2021
Reviewed: November 30, 2021
Alm2moon
JordanGreat Location 👍
Stayed in October 2021
Reviewed: November 19, 2021
Mazah
Bahrainnot being able to bring food from outside or ordering.. and the kitchen closing early
Stayed in October 2021
Reviewed: August 25, 2021
Gershom
GermanyThe internet is slow
The property are good and nice
Stayed in August 2021
Reviewed: April 20, 2024
Michelle
PhilippinesI think it’s more of a suggestion: 1. They should keep the umbrella available for guests. At the end of the day, it’s a small marketing tool also specially during rainy season. People will use the umbrellas and people are becoming their marketing tools for promotion as they walk and enjoy turkey with their eresin umbrellas. 2. I think the hotel should have a bread toaster to keep the breads hot. A toaster where people can toast their chosen breads.
1. The hotel was old, granted that. But I think the floorings for the room and bathroom were refurbished to keep it up to date. The room was clean though it smells dusty, I guess it’s the curtain that’s making the smell or maybe because it doesn’t get proper ventilation often. 2. The hotel staff were all nice. From Doorman, to receptionist to Bell Boy to Housekeeping. And the pianist was lovely. 3. The location is great! Walking distance to the tram which has access to topkapi palace and sultanamet and the rest of the tourist destinations. 4. The breakfast has good spread of dishes and drinks. I live the different kinds of cheese on the rack.
Stayed in April 2024
Reviewed: April 3, 2024
Michael
United States of AmericaIt was an absolutely wonderful experience. From the moment I arrived, I was impressed by the hotel's elegant atmosphere and friendly staff.
Stayed in April 2024
Reviewed: March 15, 2024
Jehad
SwedenThe pool was to cold, the jacuzzi especially.
I appreciate that there was no alcohol present in the room upon arrival. Staff members were very friendly and service minded, especially Emry and Eren. Great location.
Stayed in March 2024
Reviewed: February 22, 2024
Hakan
SwitzerlandThe airport is on the opposite side.
Location is excellent.
Stayed in February 2024
Reviewed: February 5, 2024
Fehmi
United Kingdomclean. very much so check the room every day
very professional and Mr Emre at reception was very helpful
Stayed in December 2023
New York, USA
Elatochori, Greece
Telgate, Italy
Bordeaux, France
Beaune, France
Siem Reap, Cambodia
Herzliya, Israel
Ljubljana, Slovenia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content