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Reviews of Hotel Surban - Special Category

Yunak Mah., 50400 Urgup, Turkey

#52 of 60 hotels in Urgup

Guests' Choice

Review score

Based on 13 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    7.5

  • Location

    9.4

  • Facilities

    7.9

  • Staff

    7.9

  • Value for money

    7.7

  • Free WiFi

    5.8

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Showing 1 - 9

  • Reviewed: 17 June 2017

    5.0
    Third but definitely last stay
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    With such good and brand new hotels opening up in the area, surban definitely needs to step up its game. This has been my third stay at the hotel in the last 10 years and most likely my last. The air dryer kept shutting off, the blankets and sheets were old and did not smell nice. When complained to the receptionist about the issues instead of handling the problem, he 'advised' me to chill. A receptionist with an attitude is not something that can be overlooked for a hotel with such low quality physical condition.

    Stayed in May 2017

  • Reviewed: 6 January 2018

    9.6
    Awesome
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The receptionist booked a shuttle that arrived 20 minutes behind time.

    The breakfast

    Stayed in January 2018

  • Reviewed: 26 October 2016

    10
    friendly staff and owners of the hotel.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    friendly staff and owners of the hotel. clean and comfortable room. great location. great selection of food for breakfast.

    Stayed in October 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 November 2015

    10
    Everything was so perfect there hotel surban n hotel...
    • Leisure trip
    • Group

    Everything was so perfect there hotel surban n hotel selcuklu evi are best interms of peace in terms of rooms interms of hospitablity. Must recommended

  • Reviewed: 2 October 2015

    10
    Easy to find - parking just in front.
    • Leisure trip
    • Couple

    Easy to find - parking just in front. We stayed in the Surban hotel which is quite old - but the breakfast was served in the new beautiful neighboar hotel with restaurant and garden owned by same owner. Great local dinner was served at very resonable price. Breakfast was super and of good quality and the staff very professional

  • Reviewed: 8 May 2015

    10
    Excellent!
    • Leisure trip
    • Couple

    The room was small - but we booked the cheapest room in the hotel, so it was fair. In any case the room was so nice that we forgot about size and were really happy to stay at the hotel.

    Excellent! Michael & Maria. The hotel is owned by a half-turkish, half-french couple who serve authentic turkish food up to french standards.

  • Reviewed: 1 October 2015

    9.2
    Loved the architecture and also the food.
    • Leisure trip
    • Couple

    Loved the architecture and also the food. The owners were very friendly and welcoming. Would definitely stay there againïwould

  • Reviewed: 6 May 2015

    10
    Friendly staff, warm hospitality, excellent service, very...
    • Leisure trip
    • Couple

    Friendly staff, warm hospitality, excellent service, very good breakfast.

  • Reviewed: 15 January 2015

    9.2
    Hotel was lovely great friendly staff decor was very...
    • Leisure trip
    • Couple

    Heating in bedroom was stifling so had to have windows open most of the time

    Hotel was lovely great friendly staff decor was very traditional and cosy

There is 1 review without text. This impacts the overall review score.

Showing 1 - 9

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