The property is centrally located near major tourist sites, grand bazaar, and public transportation. The breakfast was also an added bonus with a good selection of options.

Stayed in April 2024

Great location. The hotel was lovely and the staff very helpful and friendly.

Stayed in March 2024

N/A

The welcoming staff, the terrace and accessibility.

Stayed in March 2024

Overall the experience was very good, great staff, fantastic breakfast and location is excellent.

Stayed in February 2024

There's isn't much to dislike. I guess some things like shower sliding doors and showers need to be updated to newer ones as they are dated.

Nice boutique hotel with excellent location, close to public location. The check-in and check-out was very smooth and hassle free. The hotel itself is niche in terms of layout and decor. Nice touch and comfortable rooms. The staff was quite accommodating amd flexible to the requests, for example, I had to leave early for the airport before the breakfast time, yet the staff in the restaurant had already started putting up the breakfast before the breakfast opening time. I didn't grab the breakfast though, coz I am not much of a breakfast person. Coffee did work though.

Stayed in January 2024

The bar was very expensive considering the barman had to be summoned by phone. 3 star service for 5 star prices

Location and friendliness of staff. We've been before and would always make this our first choice

Stayed in October 2023

Nothing

Super cute rooms, great location, staff and breakfast

Stayed in October 2023

Nothing.

Everything at Hotel Niles was perfect. Prompt responses from staff before my stay with any questions I had, a spacious room with incredible water pressure in the shower, awesome breakfast options on the beautiful rooftop and located in one of the best spots in Istanbul - close enough so you can walk to everything, but still a little out of the way so you get to experience Turkish life and culture. 10/10 stay. The complimentary Turkish Tea and Turkish Delight on arrival was a nice touch as well, as was the small gift at the end of the stay.

Stayed in November 2023

Bathroom was a little small and the door wasn't really a door but nothing you can do! Also the key attached to the electronic key was a little annoying when you tried to open/lock the door. But nothing too major! Perhaps give these things separate?

Beautiful hotel, great value in heart of Istanbul. The interior decor and customer service was astounding, it was genuinely so beautiful and authentic. We were greeted with turkish tea and turkish delights even though we arrived at the hotel well after 1am. Shuttle service to and from was excellent and efficient - highly worth the 50 euros to be honest as Istanbul traffic and public transport was too stressful to try navigate. The breakfast provided was very good. Quite basic but had some really yum treats and overall healthy. Beautiful view/terrace as well. The rooms itself were good size and comfy. Bathroom was a little on small side and the door is more a glass separator than anything but it was fine. About a 15min walk to the major Mosques and on the other side almost a 4min walk to the Bazaar. Really cool spot. Highly recommend!

Stayed in November 2023

Hotel is clean and local traditional style. Building is old so rooms are small with minimal surface area for luggage. I believe the suites have more room.

Location was fantastic, walked to all places. Hotel in local street shop environment. Staff helpful and friendly!

Stayed in November 2023

No taxi access if you want to go out of the tourist part of town.

The breakfast was very good. The location was very good because you are near all the places you want to visit as a tourist. You just need to be ready for the cultural shock and consider that there is no taxi access to get to the hotel. Only airport taxis are allowed in that area until 10:00PM

Stayed in October 2023

The unique ottoman styl ambiance and the individual approach of the management and service and also a very good communication.

Stayed in September 2023

The boat just went out 400 meters and then began to spin in the middle of the bay. It was unsettling and somewhat of a joke. Then the boat managers of the dinner charged our cards 143 euros each instead of 120 each. They claimed it was the credit card company’s charge, so we paid with cash and they said it was the same charge. We had to argue with them to get our money back. So for 240 euros it was not worth the experience.

We paid €120 to go on the boat and dinner experience. It was a nice atmosphere but not worth the money.

Stayed in September 2023

Amazing staff so caring, happy and helpful, and loved the welcome with apple teas and turkish delight. Beautiful old hotel interior authentic turkish style. Upstairs balcony was fantastic with views. Perfect location

Stayed in September 2023

Nothing. Everything was as it should be.

Good location in Old City, close to the main tourist attractions. A good, clean, well-run hotel with super-helpful and super-efficient personnel and a fantastic breakfast van Halil!

Stayed in September 2023

I wished I had chosen one of the suites which looked beautiful. Regular rooms are quite small.

Wonderful staff. Delicious breakfasts.

Stayed in September 2023

very good

Stayed in July 2023

Excellent breakfast, helpful staff, charming room with character, location close to old city attractions.

Stayed in August 2023

Clean

Amazing staff, speaking English fluently

Stayed in August 2023

The staff

Stayed in August 2023

I don’t know. We loved it.

It was a lovely traditionally furnished comfortable clean well staffed and welcoming hotel.

Stayed in August 2023

Breakfast with Halil every morning was incredible. The selection is so tasty! The service phenomenal, 5 star!! Can't thank the breakfast staff enough for making our stay so complete and memorable.

Stayed in July 2023

Beautiful area to enjoy breakfast and staff was friendly.

Stayed in July 2023

Shower is very small which can be a problem for a big and tall person. Towels are very old and worn out. Noisy neighborhood which I guess is expected for being in the old town. No AC in common areas such as the restaurant and the lobby. Breakfast selection is not the greatest. The property has power issues which makes using the elevators risky. We experienced a 6 hours power failure one evening while there.

Helpful staff. Rooftop terrace.

Stayed in July 2023