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Reviews of Novotel Trabzon 5 stars

Cumhuriyet Mah Kasustu Beldesi Yomra, 61300 Trabzon, Turkey

#140 of 253 hotels in Trabzon

Guests' Choice

Review score

Based on 394 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    8.1

  • Value for money

    7.4

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Showing 1 – 25

  • Reviewed: 21 February 2024

    9.0
    My favourıte hotel
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Thanks

    I had a good stay ın the hotel ı had to extend my vısıt to trabzon because my work was not fınıshed The staff were very helpful wıth all my needs ,thank you Bushra agaın for your help and careıng about my stay to be perfect

    Stayed in February 2024

  • Reviewed: 21 February 2024

    9.0
    Lovely stay ın novetl hotel
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothıng

    I loved the locatıon wıth an ınterance to the sea shore, the food delicious the check in and check out was fast and easy the staff cooperatıve , ı would like to thank specıfıcally mıss Busra for her help and taking good care of me

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Old furniture and no staff helped us take the luggage to the room

    The beach, the view, staff and breakfast

    Stayed in February 2024

  • Reviewed: 28 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    I expected the spa zone and pool of a bit better quality. That definitely doesn't spoiled overall impression, but I expected a bit more from 5 stars hotel.

    The service is on a great level. The bed is awesome, soft and hard enough) The breakfast was super delicious and worth every cents.

    Stayed in January 2024

  • Reviewed: 20 January 2024

    8.0
    Clean, comfortable hotel.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Good location, there is a mall center nearby you can reach it by walking.

    Stayed in January 2024

  • Reviewed: 5 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The location is good, the food as well. The rooms facilities need renewal. I would like to thank Buśra for he dedication and support during our stay from customer service.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    I did not like the breark down of the elevator.

    Great staff. Busa at the reception was very friendly and helpful. She attended to our needs professionally. Sultan Alshalhoub

    Stayed in November 2023

  • Reviewed: 21 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 2 nights

    Although the hotel is old, it offers excellent value for the price I paid.

    Stayed in September 2023

  • Reviewed: 18 October 2023

    7.0
    Good one
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Room housekeeping

    Location

    Stayed in October 2023

  • Reviewed: 18 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Room Housekeeping

    Location and staff

    Stayed in October 2023

  • Reviewed: 18 October 2023

    7.0
    Pleasant and enjoyable stay
    • Leisure trip
    • Couple
    • Superior Double Room with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    Housekeeping

    Location and friendly staff

    Stayed in October 2023

  • Reviewed: 11 October 2023

    7.0
    Can not be a 5 stars hotel
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The access to the hotel is very bad The air conditioning is hot and not comfortable

    Location

    Stayed in October 2023

  • Reviewed: 24 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Approach road to hotel was bad, Beds weren't good not comfortable

    Location games for kids

    Stayed in September 2023

  • Reviewed: 27 August 2023

    7.0
    It was just ok
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 9 nights
    • Submitted via mobile

    It can’t be classified as Five stars hotel , it’s an average Four stars hotel from all respects

    Stayed in August 2023

  • Reviewed: 27 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything is good

    Stayed in August 2023

  • Reviewed: 24 August 2023

    8.0
    A nice stay
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The dimensions of the bathroom

    The location and the room

    Stayed in August 2023

  • Reviewed: 5 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Suite with Double Bed and Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Furniture look like old

    The location and helpful staff and the best thin was the breakfast buffet

    Stayed in August 2023

  • Reviewed: 25 July 2023

    7.0
    Pleasant stay
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Hotel corridor is hot, I think they dont switch on the AC at corridors. The hotel has beautiful beach/ back yard facilities but the place is dark at night, the hotel shall add more lightings especially beach side

    Although the hotel is a bit okd but Acceptable place , Cevahir Mall is just minutes from the hotel.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    not clean

    location

    Stayed in July 2023

  • Reviewed: 12 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    The room staff don't provide all things like robes, toothbrushes, water, coffee pods, and... only after receiving a tip or complaining. The hotel does not have a section for guiding services for tourism and there are no guaranteed instructions or services for transportation despite being a five-star hotel and in a tourist area. The furniture is old, the rooms lack decoration, and despite all this, these things have to be compared with all the hotels in the city to assess what the hotel lacks. There is no exploitation of the beach by the hotel

    Sea view , location , near mall , beach

    Stayed in July 2023

  • Reviewed: 12 July 2023

    7.0
    Good but expected more for price and hotel rating
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Sea View
    • Stayed 10 nights
    • Submitted via mobile

    No private beach, or outdoor pool and its called a resort??, weak wifi and noise plus fireworks from public beach area also over priced room rates compared to other hotels I stayed in.

    Great view, Location, food and professional staff also they have alot of weddings in summer

    Stayed in July 2023

  • Reviewed: 11 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Amenities, king size bed wasnt king at all

    Location, breakfast, very friendly staff

    Stayed in July 2023

  • Reviewed: 6 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Below level of 5 stars in every thing Poor Wi Fi network

    Sea view

    Stayed in June 2023

  • Reviewed: 5 July 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Executive Room with One Double Bed
    • Stayed 2 nights

    Wifi did not work, despite being promised to send a team to fix it. No one showed up.

    Room was very clean, modern and spacious

    Stayed in July 2023

Showing 1 – 25

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