Wonderful Turkish breakfast included in the price. The best is the location of the hotel in Sultanahmet.

Stayed in April 2024

Lack of electrical connections for charging mobiles / spart watches beside the bed ( room no, 204) , also the electrical kettle had to shifted to power point outside its intended place. Foul/stale smell in the bathroom was bit annoying.

Location, internal decorations / get up and very warm receptions and complete commitment to serve the guests besides the tastefully done toilet area ( big size toilet). It has good collection of books are the lobby, some are excellent guide for tourists. Cabbie service was icing on the cake as Taxis cannot go near this hotel.

Stayed in April 2024

I stayed in the hotel maybe 15 years ago. Today it's looking a bit faded here and there and could do with some refurbishment. The bathroom was a bit tatty, the jacuzzi didn't work. I use a wheelchair ... the hotel is definitely not wheelchair friendly. Helpful staff partly compensated but from the front entrance onwards the wheelchair could not easily go. In fairness they warned about this on Booking.com but in 2024 it is not acceptable. Nor can the hide behind "heritage". Simple wooden ramps ... not permanent fixtures ... can easily remedy the matter. They should pay someone like me to conduct an accessibility audit and advise on how to make the hotel accessible without contravening heritage regulations. It doesn't help that taxis cannot access the street. There's a hotel buggy but it's a hassle to get out and about.

Breakfast good and staff in breakfast room very attentive and helpful. Two of the front desk staff remembered me, and I them, from my last visit 15 years ago ... that was very gratifying and made me feel at home. The Sultan Ahmet neighbourhood is incredible for its history and beauty. The T1 tram is close by and enables good access to a large swathe of the city, both sides of Haliç, and to the main ferry stations for both sides of Boğazi. It's very touristic but enables one to visit nearly all of the old city sights really easily.

Stayed in April 2024

Absolutely brilliant location in Istanbul. Easy walking access to many of the key sites and the tram to go further afield. The staff could not have been more helpful. If you are a first-time visitor to this city, this would be an excellent choice.

Stayed in April 2024

It happened that we stayed during Ramadhan, not much choices or varieties for Asian Cuisine. Hard & Limited Accessibility for Taxi or Uber to send passenger door to door. No sufficient info on the website about this issues to make passengers with luggage/ bags

Breakfast is sahur for Us as its Ramazan. Love the Location of this Hotel which is the central point towards all main attraction in Istanbul. The room is simple, Wifi is Good & the Restaurante / Coffee House provide simply delicious Turkish Food Menu.

Stayed in March 2024

The location

Stayed in March 2024

Adhan sounded too loud to sleep early in the morning because the location is so close to the mosque.

Perfect location. Close to anywhere important in Istanbul. The room was gorgeous and comfortable. It had a large Turkish bath and a shared balcony. It was cold outside but the room was always warm enough. Breakfast was nice. The staff was kind and so helpful. I liked bath amenities.

Stayed in March 2024

The only negatives I have to mention is that is not adapted to people with mobility issues (steps). But then Istanbul isn’t 😁 and the hotel did their best to help!

The view from the breakfast room is exceptional and from the room too!

Stayed in March 2024

When we arrived they couldnt find our reservation in their system, but it was sellted quickly. Taxis cant stop for the door so you need to walk a few 100 meters. The whole ambiance around the hotel is very touristic.

Breakfast is very good. Nice location close to the touristic attractions.

Stayed in March 2024

Nothing

Ottoman Hotel Imperial offers a prime location in Sultanahmet, just beside the Hagia Sophia. Opening the window reveals a breathtaking view of this iconic landmark right in front of your eyes. The front desk staff and buggy/bell boys are exceptionally helpful and friendly, adding to the overall positive experience of the stay. The hotel's classic feel allows you to truly experience the historical vibes of the region. The breakfast selection is delightful, featuring a mix of Turkish specialties and continental options. The breakfast area offers a stunning view, enhancing the dining experience. While the rooms may be on the smaller side due to the hotel's age and central location, they are impeccably maintained and spotlessly clean, ensuring a comfortable stay

Stayed in February 2024

Heat pump and toilet flush in room broken. Summer restaurant leaking in rain and towels everywhere. Slip / trip hazard. Staff could ‘hover’ a bit less when restaurant is quiet. Unnerving.

Central location and lovely room. Staff are friendly and helpful.

Stayed in November 2023

We could not get access to WiFi

Breakfast was very good.

Stayed in November 2023

Rooms on the lower floors are street facing directly in front of the tram, which runs from 6am till 1am. Its extremely noisy - don't expect much sleep. The rooms on lower levels are run down. AC in one of the rooms was not working, despite several attempts by staff to fix it. Room smelled musty, probably due to AC. Breakfast was disappointing in variety and indifferent quality.

Location is truly exceptional. Hotel has elegant charm. Restaurant is excellent, if pricey.

Stayed in November 2023

The WiFi was not OK at all, te signal worked just for minutes. I could not connect meetings or send emails using thjis service.

Stayed in October 2023

One room was near to the tram line and noisy in the early morning. There was a slight smell of drains on the stairwell.

Great location, right in the heart of the old city, nice breakfast and friendly staff.

Stayed in October 2023

Hotel is ready for renovation (scheduled). Our room carpet had large spots and was very worn. Some Smokey smells snuck into room despite being non smoking hotel.

Breakfast had all the right ingredients but service was spotty/ cleanliness of area so so. Food average. It came with the room and provided coffee and fuel. Dinners and lunches were great! Our shower looked like a Turkish bath with marble slabs and marble sink with brass fixtures. We had a French balcony and windows overlooking Sinan’s madrasa. In 5 minutes walk we could be at one of the major historic sites. The street we were on was quiet.

Stayed in October 2023

Some items are old and in desparate needs of refurbishment, like spotted and weary carpets, tiles, furniture, which badly influence the overall high attention for cleanliness and high comfort. The breakfast is average, with some poor quality stuff.

We had room with direct view to Aya Sofia, enjoying the best of hotels very good location, next to the most of the famous attractions. Hotel and room are nicely decorated in ottoman style, good comfort and excellent staff, always helpful and hospitable.

Stayed in August 2023

Sound proof room Accesbility is the problem by taxi. Surrounding area is usually closed for taxi

Tram sound was coming continuously to the room

Stayed in October 2023

Breakfast was very limited

Location was excellent. Staff were friendly and always willing to help. Rooms were nice and clean.

Stayed in October 2023

Hotel room was small. Our view was an unattractive wall. There was no separate bar in the hotel. Restaurant had a bar but did not have a separate area to relax after visiting the tourist sites and relax with a drink. Just to note the tram runs behind the hotel and it is noisy & frequent.

The location of the hotel was great. Staff were nice. Breakfast was good.

Stayed in September 2023

Upon arrival, we didn’t get the exact room what we booked on their website. Our room was so small that with our luggage we couldn’t even walk in the room. Also, there was strong smoking smell inside the room. We asked at the desk for bigger room but we were told all the rooms in this hotel are same size. Next day, we requested to the manager and he moved us in the bigger room. It was Comparatively bigger room but our window was facing the main bazaar and train station. The staff at restaurant was neither professional nor friendly.

Great location.

Stayed in September 2023

Communicate clearly that on arrival we need to come to a certain station to be picked up by the buggy. The zone is pedestrian only and with our suitcases it was a challenge to get to the hotel on foot (around 500m) after disembarking the taxi.

Location just behind Hagia Sofia is prime. Room was not impressive but good enough for the purpose of one night

Stayed in August 2023

The wifi needs attention.

Excellent location, great staff.

Stayed in August 2023

Nothing

Breakfast

Stayed in August 2023