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Reviewed: 21 October 2016
United Arab Emirates
“very disappointing and overrated”
• Leisure trip
• Luxury Pool Suite
• Stayed 3 nights
• Submitted via mobile
눉the room was very dirty. It was very dusty, the carpets were dirty, the bathtub was extremely dirty and there were was a terrible smell in the room. In addition to all that, we found A cockroach in the bathroom. I have never seen such a thing in a five-star hotel!!
The staff members were very unwelcoming and unfriendly they treat you like they just want you to get off their shoulders and leave them alone they never listen to what you have to say. On top of all that, they can't communicate well in English, I never ordered something and got it right.
I believe that this hotel feels like just a place for kids, most activities had kids involved even the adults night activities had kids involved which is very weird and annoying.
If all the above stays the same i don't think I'll ever go back to this hotel again during my next visit to Belek.
눇Although The luxury pool suite is nicely decorated and has an advanced technology and interior. Unfortunately,it is not well maintained at all.
Stayed in October 2016
Reviewed: 5 May 2018
• Leisure trip
• Family with young children
• Superior Double Room with Sea View
• Stayed 2 nights
• Submitted via mobile
Stayed in May 2018
넛 The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.
눇- FAMILY DUPLEX ROOM IS SUPERB.
- HOTEL IS VERY CLEAN
- FACILITIES ARE SUPERB
- STAFF IS VERY HELPFULL
- Wİ-Fİ QUALITY IS GOOD
- MOST ATTRACTIVE THING IS PAPPY CLUB FOR KIDS. EXCELLENT WELL SKILLED STAFFS HANDLING KIDS & ARRANGING DIFFERENT PROGRAMMES, MAKES KIDS VERY HAPPY.
There are also 2 reviews without text. These impact the overall review score.