It wasn't straightforward to find when I arrived late at night. The facilities are old (elevator is too small, could only fit one person with one bag at a time). The room was good enough but nothing impressive, the window was small and it did not overlook anything (the room was between close building walls and barely any light came through). Shower head leaked from the sides when in use, the drain wasn't working properly and it was too small and made it hard to move without bumping your elbows.

It was clean, close to the pier and the staff were accommodating the nice.

Stayed in March 2024

Plain facilities, clean but not as clean as we'd like

Friendly and helpful staff, great location to get around from for public transportation to the must see spots, lively around the area, larger rooms than most central hotels for the price point

Stayed in April 2024

Some of the facilities like doors or taps are in need of some renovation, but nothing is broken or inoperable, just used. But hey, let’s stay here and provide the financial means to make these happen 🙂

The friendly staff and the great breakfast was a great help to conquer the hills of Istanbul. The location is also exceptional, almost all of the main attractions reachable within 20 minutes.

Stayed in March 2024

The Breakfast was ok. The location was great. The staff was superb!!

Stayed in March 2024

quiet place in an excellent location. friendly staff. large room with nice finishings comfy bed

Stayed in February 2024

The Economy rooms don‘t have real windows, Next Time i‘d book another category

Very nice and helpful staff, great breakfast, Took my dress to the drycleaner,

Stayed in November 2023

Very comfortable rooms. Next to bridge and Karakoy port and restaurants.

Stayed in October 2023

No windows in the room. Should have windows

Staff very helpful especially kitchen and catering breakfast staff. It would be nice if the rooms had windows. Location is great. Area is quiet and peaceful.

Stayed in October 2023

The hotel is well-located with friendly staff, but the windowless room is a drawback for extended stays.

Stayed in September 2023

building noises til almost 11pm were loins and unwelcome especially as some of our group were travelling the next day. staff did their best to intervene

great location very close to tram and Galata tower. we were upgraded upon arrival which was nice touch. staff were very helpful and attentive

Stayed in September 2023

The room was a bit too small and without windows

Very good location, exactly what we were looking for Friendly and helpful staff The room was clean

Stayed in August 2023

Initially it was quite hard for our driver to find the exact location of the hotel/entrance as the entrance is on a street where car cannot go (less than 100 meters from road. We kept driving in rounds. Not sure if that's the case with other guests trying to find this place.

Perfect location, near to all transportation options. Highly recommended for families with kids as this not on any steep street, its easy to get taxi's around and tram stops are very nearby as well.

Stayed in August 2023

Bedroom v. small with no windows .

Friendly staff , clean place , our room had no windows which was not expected , location was satisfying , 80% to 90% satisfaction over all.

Stayed in August 2023

Room and bathroom were more basic and not as modern as compared to the photos

Great location, good sized room for family with kids

Stayed in August 2023

Location

Stayed in July 2023

The receptionist and the rest of the staff were very accommodating. It is located very close the to the tram station walking distance in several tourist spots.

Stayed in December 2022

location

Stayed in September 2022

There was no window to our room.

Very helpful and friendly people working there.

Stayed in September 2022

We did not know that we needed to mark a sign to get our room cleaned :( . It will be helpful to get a reminder of the proceedure at check in

The breakfast was really good, staff was really helpful and the location was good

Stayed in August 2022

Nothing

The location is ideal for tram, ferry or bus. The hotel is comfortable , clean. Staff are very helpful. The male receptionist with beard gave us the other staff member Mohammed's travel card for travel. Shafaq was also very helpful. Our stay was pleasant.

Stayed in July 2022

there was a kettle in the room but with no tea bags they bring them in the last night the shower drainage was not functioning well. there was no breakfast

the staff and location. also the room size was good

Stayed in July 2022

I had two very soft pillows which was not comfortable. At night it got chilly and the bed cover was thin, good for hot summer, however, there was no spare covers in the wardrobe. I stayed in the first floor. So I could hear people chatting in the lobby very early in the morning. Although that the place was fairly clean, there was a bad smell from the carpet, you can smell when laying on bed.

Location is great, close to everything(1 tram stop to Taksim and 1 tram stop in the pther direction to grand bazar) staff are really nice and helpful, they suggested a very nice place for dinner and secured my taxi ride very early in the morning. The room was spacious with a big wardrobe. The safe is spacious. The room was very quite at night. The bathroom also was clean and fairly big.

Stayed in June 2022

room was too small

proximity to public transport

Stayed in March 2022

there is no window in the room

Stayed in March 2022