Reviews of Doubletree by Hilton Van This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
İpekyolu Cad. 8. Km Edremit, Van , 65000 Van, Turkey
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Reviewed: September 12, 2025 · Stayed in September 2025
Verified reviewLovely hotel, relaxing amenities with nice outdoor seating areas. Friendly and professional staff, always willing to help. Great breakfast options! Free vale parking on site.
Location is outside of the Van city centre. The taxi needs to drive all the way around the main road due to current road upgrades.
Dear Guest, First of all, thank you for choosing us and for taking the time to share your feedback. Your comments are very important to us as we strive to improve the quality of our services. We are pleased to hear that you were satisfied with the service you received during your stay. Our team is continuously working hard to maintain the same quality standards for your next visit. Thank you once again for choosing our hotel. We would be delighted to welcome you back. Wishing you wonderful days ahead! Sincerely, DoubleTree by Hilton Van Hotel Management
Dear Guest, First of all, thank you for choosing us and for taking the time to share your feedback. Your comments are very important to us as we strive to improve the quality of our services. We are pleased to hear that you were satisfied … Show more
Reviewed: September 10, 2025 · Stayed in August 2025
Verified reviewReviewed: September 9, 2025 · Stayed in September 2025
Verified reviewReviewed: September 4, 2025 · Stayed in August 2025
Verified reviewThe rooms were cleaned nice and the breakfast had many nice options.
There was always problems with drain and the swage and most of the time it smelled horrible. Coffee was an extra paid option, even though we had breakfast included, which was very weird.
Dear Guest, Thank you for your review. We sincerely apologize for the negative experience you encountered. Guest satisfaction is very important to us, and your feedback helps us improve our services. We want to assure you that we will take the necessary measures to prevent the same issue from occurring again. We hope to welcome you back to our hotel soon to enhance your experience. Sincerely, DoubleTree by Hilton Van Hotel Management
Dear Guest, Thank you for your review. We sincerely apologize for the negative experience you encountered. Guest satisfaction is very important to us, and your feedback helps us improve our services. We want to assure you that we will take … Show more
Reviewed: August 26, 2025 · Stayed in August 2025
Verified reviewSofa bed was not comfortable . We was 3 persons but accessoires in the room was for 2 persons and staff didnt answer the telephone .
"Dear Guest, Thank you for your feedback. We sincerely apologize for your negative experience. Guest satisfaction is very important to us, and your comments help us improve our services. We would like to address your concerns directly, so please feel free to reach out to us."" Sincerely, DoubleTree by Hilton Van Hotel Management"
"Dear Guest, Thank you for your feedback. We sincerely apologize for your negative experience. Guest satisfaction is very important to us, and your comments help us improve our services. We would like to address your concerns directly… Show more
Reviewed: August 19, 2025 · Stayed in August 2025
Verified reviewThe location and foods
Reviewed: August 18, 2025 · Stayed in August 2025
Verified reviewComfortable room, efficient laundry service, well equipped gym
Most of the client facing staff eg in the restaurant speaks no English, allowing children in the spa running around and screaming does not lead to a peaceful experience
Dear Guest, Thank you for your review. We sincerely apologize for the negative experience you encountered. Guest satisfaction is very important to us, and your feedback helps us improve our services. We want to assure you that we will take the necessary measures to prevent the same issue from occurring again. We hope to welcome you back to our hotel soon to enhance your experience. Sincerely, DoubleTree by Hilton Van Hotel Management
Dear Guest, Thank you for your review. We sincerely apologize for the negative experience you encountered. Guest satisfaction is very important to us, and your feedback helps us improve our services. We want to assure you that we will take … Show more
Reviewed: August 13, 2025 · Stayed in July 2025
Verified reviewReviewed: August 12, 2025 · Stayed in August 2025
Verified reviewReviewed: August 6, 2025 · Stayed in August 2025
Verified reviewReviewed: July 16, 2025 · Stayed in July 2025
Verified reviewReviewed: July 13, 2025 · Stayed in June 2025
Verified reviewReviewed: July 12, 2025 · Stayed in June 2025
Verified reviewReviewed: July 7, 2025 · Stayed in July 2025
Verified reviewReviewed: July 6, 2025 · Stayed in July 2025
Verified reviewReviewed: July 1, 2025 · Stayed in June 2025
Verified reviewReviewed: June 29, 2025 · Stayed in June 2025
Verified reviewReviewed: June 29, 2025 · Stayed in June 2025
Verified reviewWether you’re on a transfer or planning to have a look around Van, I’d really suggest this place. Very clean and friendly staff, free coffee and tea in the lobby and waiting room, very attentive personnel and Taxi and airport nearby. You have EVERYTHING you need in your room and more. For your cruise around, you can take mini vans passing by the road (around 20-25 lira per person to the city center and back, or to the others sides of the Van Lake. I’d suggest watching sunset in Edremit Park. :)
Few convenient stores around but getting to the downtown with Dolmus (If I’m writing it correctly) is cheap, cool and and adventurous! Nothing wrong with the Hotel.
Dear Guest, First of all, thank you for choosing us and for taking the time to share your feedback. Your comments are very important to us as we strive to improve the quality of our services. We are pleased to hear that you were satisfied with the service you received during your stay. Our team is continuously working hard to maintain the same quality standards for your next visit. Thank you once again for choosing our hotel. We would be delighted to welcome you back. Wishing you wonderful days ahead! Sincerely, DoubleTree by Hilton Van Hotel Management
Dear Guest, First of all, thank you for choosing us and for taking the time to share your feedback. Your comments are very important to us as we strive to improve the quality of our services. We are pleased to hear that you were satisfied … Show more
Reviewed: June 27, 2025 · Stayed in June 2025
Verified reviewThe hotel's cleanliness.
The hotel was nice, and its location is convenient for the airport, but it's quite far from downtown—literally in the middle of nowhere. It’s best suited for travelers who just need quick access to the airport rather than the city. It doesn't provide any shuttle service to the airport. Unfortunately, I didn’t find the staff to be particularly friendly or helpful either. I wouldn't recommend this hotel for people who are interested to visit the city.
Reviewed: June 23, 2025 · Stayed in June 2025
Verified reviewReviewed: June 23, 2025 · Stayed in June 2025
Verified reviewIt was clean and quiet
The lady with blond hair and glasses at reception was very slow and made lots of mistakes. In charging my card and in the room I had booked via booking. The room was given to me at 14:30!! Though I was there at 11 and the rooms were empty. The receptionist said the room is blocked!! There was not enough water or tea bags in room.
Dear Guest, thank you for sharing the details about your accommodation experience. It limits and limits the level and limits of our product and service quality and the information we obtain in order to improve it is important for us. We regret that the overall service of our hotel did not meet your expectations in general. Feedback from the departments related to your complaint will be indicated. We hope to ensure your satisfaction in your future accommodation experiences, thank you.
Dear Guest, thank you for sharing the details about your accommodation experience. It limits and limits the level and limits of our product and service quality and the information we obtain in order to improve it is important for us. We reg… Show more
Reviewed: June 23, 2025 · Stayed in June 2025
Verified reviewRooms are big, facilities
The location has nice view but too far from city
Dear Guest, Thank you very much for your feedback. We are truly sorry to hear that we did not achieve a perfect satisfaction level during your stay with us. Our goal is always to provide our guests with the best experience possible. If you could reach out to us regarding the issues that did not meet your expectations, it would give us a great opportunity to improve. We look forward to welcoming you back to our hotel soon. Sincerely, DoubleTree by Hilton Van Hotel Management
Dear Guest, Thank you very much for your feedback. We are truly sorry to hear that we did not achieve a perfect satisfaction level during your stay with us. Our goal is always to provide our guests with the best experience possible. If you… Show more
Reviewed: June 22, 2025 · Stayed in June 2025
Verified reviewReviewed: June 21, 2025 · Stayed in June 2025
Verified reviewIt was clean
All the room were smoke zone and the smell of smoking was very unpleasant in all the rooms
Dear Guest, Thank you very much for your feedback. We are truly sorry to hear that we did not achieve a perfect satisfaction level during your stay with us. Our goal is always to provide our guests with the best experience possible. If you could reach out to us regarding the issues that did not meet your expectations, it would give us a great opportunity to improve. We look forward to welcoming you back to our hotel soon. Sincerely, DoubleTree by Hilton Van Hotel Management
Dear Guest, Thank you very much for your feedback. We are truly sorry to hear that we did not achieve a perfect satisfaction level during your stay with us. Our goal is always to provide our guests with the best experience possible. If you… Show more
Reviewed: June 16, 2025 · Stayed in June 2025
Verified review