Suzer Plaza, Askerocagi Caddesi, No:6 Elmadag/Sisli , 34367 Istanbul, Turkey
#369 of 2,399 hotels in Istanbul
Guests' ChoiceBased on 832 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
8.8
Facilities
9.0
Staff
9.2
Value for money
8.3
Free WiFi
9.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 23, 2024
Patrick
MalaysiaOutstanding service, super welcome . Specially Rima concierge at club house she so a superb job to change my flight ticket
Stayed in April 2024
Reviewed: April 21, 2024
Jiankun
United KingdomThe pricing remains relatively high, and I was unexpectedly charged a parking fee, which is not typically the case with the Ritz-Carlton hotel chain. Additionally, the hotel lacks suitable locations for taking quality photographs, and the room size is smaller compared to other Ritz-Carlton hotels I have visited.
The view is fantastic, though it would be enhanced by the addition of a designated viewpoint for photography. The room is excellent; however, the park view is somewhat limited. Additionally, the executive lounge could see improvement—it offers only a relatively small selection of options.
Stayed in April 2024
Reviewed: April 20, 2024
Dr
United States of AmericaI gave them my reward number 851908871 to add it for the six nights. But they added only one night. Please help
Management and staff
Stayed in April 2024
Reviewed: April 18, 2024
Fahad
KuwaitAlmost nothing…the only one thing would be the limited lobby area…
Very welcoming staff
Stayed in April 2024
Reviewed: April 18, 2024
Natsicha
Thailand- Location : It is in the central location but to walk from hotel to sightseeing place or to public transit. We need to walk down/up the slope for 5-7 minutes and go around a building to get to hotel main entrance. Having said that, it is very convenient to walk down to Domabache palace and along the street where we can access the metro.
- Room has partial view of Bospherous and can see Dolmabache. Love the space and coziness of bathroom which has nice branded amenities. - Breakfast has the good spread ( not too many and not too few). Staff at breakfast is energetic and efficient. It was busy when we booked and they manage it very well.
Stayed in April 2024
Reviewed: April 16, 2024
Mohammadreza
IranNothing
Room view
Stayed in March 2024
Reviewed: April 15, 2024
Marian
United Arab EmiratesNothing - but maybe it's not the most central location. You need to walk 20 minutes to be near key neighbourhods or landmarks.
Incredible place and the staff are extremely professional, attentive and helpful. The rooms are very spacious and comfortable even for 3 people. The hotel is very luxurious. Breakfast was amazing. We also had dinner at Nobu one night and it was lovely. We were given late check out with no issues. Staff are always extremely helpful and customer centric. Location is nice - overlooking the bosphorus and near one of the key piers we took a bosphorus tour from.
Stayed in April 2024
Reviewed: April 14, 2024
Christos
CyprusAll was good. Location is good but if one decide to walk is a bit hilly and with the traffic not very friendly or easy
Beautiful hotel with amazing view to Bosphorus. Great breakfast and very comfortable room.
Stayed in February 2024
Reviewed: April 14, 2024
Anton
GermanyWe received an upgrade, which was very unexpected and so great! The staff was so lovely, we got an nobu suite with a fantastic jacuzzi and terrace for free! Amazing experience! We would definitely come back!
Stayed in April 2024
Reviewed: April 7, 2024
Amith
South AfricaThe doormen at the main entrance could have been more attentive. On a few occasions they were busy in their own conversations and we were left to open the heavy door when leaving the hotel.
Staff were attentive and their service was exceptional. We stayed in a Park Suite and the room was superb, very classy and comfortable furnishings. We had club lounge access which was amazing. The quality of food and beverages exceeded expectations and the staff in the lounge were amazing.
Stayed in April 2024
Reviewed: April 6, 2024
Stacey
AustraliaSadly the pool area and restaurant on that level was closed for renovations so nowhere to sit outside and relax.
A beautiful hotel in a terrific location. It was walking distance to many attractions as well as the tram line. The room we had, had the most stunning views! The buffet breakfast was excellent.
Stayed in April 2024
Reviewed: April 5, 2024
Gwen
United KingdomNothing , it was wonderful
The opulent surroundings , the views , the food ! The staff !
Stayed in April 2024
Reviewed: April 3, 2024
Tushar
IrelandOverpriced items in the minibar fridge and the advertisement on Booking.com does not exclusively specify that there are additional charges on using the items in the minibar fridge.
Great location, amazing comfortable beds and wonderful views of the Bosphorous from the room. Staff is great, food is great at the Hotel and there are great facilities for everyone, especially for families with children there is a kids play room facility on site.
Stayed in April 2024
Reviewed: April 2, 2024
Sam
United States of AmericaThe fact that you had to eat in the Blu Lounge after 10.30pm. The problem being it is full of people smoking.
Stayed in March 2024
Reviewed: April 1, 2024
Tina
United States of AmericaOur room was not cleaned one day until -0.39 pm. We had to call housekeeping.
The lock in of room was broken for 11 days, we had go go down 3 times a day to ask foe a new jp.
Stayed in March 2024
Reviewed: April 1, 2024
Vinay
United States of AmericaLong wait for elevator at times
Location, service.
Stayed in March 2024
Reviewed: April 1, 2024
Mehreen
United KingdomNA
It’s a beautiful hotel in a very central location. Facilities are excellent and the staff are exceptional! Polite , friendly and welcoming.
Stayed in April 2024
Reviewed: March 29, 2024
M
HungaryIndulge in an unparalleled experience where every step onto the property feels like royalty. From the exquisite facilities to the delectable cuisine at the restaurant, every aspect exudes excellence. The staff goes above and beyond with their kindness and helpfulness, making it one of the most memorable hotel stays I've ever experienced. Words can hardly capture the level of excellence here; it's a place I'll undoubtedly return to, and one I wholeheartedly recommend to everyone. With a perfect location and majestic views, it's an experience that's truly worth every moment.🔝🙌🏻
Stayed in March 2024
Reviewed: March 28, 2024
Irina
United Arab EmiratesThe “fresh air” they blow into your room without you asking
The location, quality of linen/towels.
Stayed in March 2024
Reviewed: March 28, 2024
Kyriaki
GreeceNothing particularly. Spa and gym were closed only massage available which I didn’t try. Nobu restaurant was expected with more interesting tastes.
Magnificent views of the hotel and the room. All amenities and comforts. Nice breakfast, convenient location, security checks.
Stayed in March 2024
Reviewed: March 27, 2024
David
LebanonThe spa facilities were closed and the breakfast needs a lot of work for a Ritz
Location and the rooms very comfortable
Stayed in March 2024
Reviewed: March 26, 2024
Michael
United States of AmericaI think the taxi drivers at the hotel were very expensive
The staff was friendly and helpful
Stayed in March 2024
Reviewed: March 24, 2024
Renata
Switzerlandon the 14th floor we had a beautiful view, but there was also some annoying noise from the wind hitting the window.
beautiful and safe hotel.
Stayed in March 2024
Reviewed: March 23, 2024
Kb
United States of AmericaNothing
Beautiful view and exceptional service
Stayed in March 2024
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