Otuzbirler Plaj Mevkii (Aydın), 09400 Kusadası, Turkey
#59 of 66 hotels in Kusadası
Guests' ChoiceBased on 21 hotel reviews
6.2Cleanliness
7.1
Comfort
6.4
Location
7.9
Facilities
6.5
Staff
7.0
Value for money
6.3
Free WiFi
4.6
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Showing 1 – 21
Reviewed: 14 September 2023
Ruslan
United Statesfood so so, not cleaning need every time ask and take shampoo
sea and massage
Stayed in September 2023
Reviewed: 24 May 2023
Sanders
South AfricaFood selection. While trying to cater for a variety of cultures, it was no better than average, tasteless (I sampled everything on offer!). The 'reserved' restaurant was no better. At any given time, 2 or 3 of the drinks/coffee vending machines were out of service. Most of the time, I had to request cups or glasses or crockery - staff were not pro-active. I am an early riser, so no excuses here! For the rest, a mundane inclusive offer. The resort may meet the Hotel Association's requirements for 5 stars, but no way is worth more than 2 or 3 stars at a push. Want a true 5 star experience - stay at the Polat Renaissance Hotel in Istanbul!
Service in general, front desk and guest relations and entertainment team were very good.
Stayed in May 2023
Reviewed: 22 May 2023
Kazzakp
United KingdomPlenty of food on offer but cold!
Beautiful location and some of the facilities.
Stayed in May 2023
Reviewed: 2 October 2022
Natalia
Japanfood
beach
Stayed in October 2022
Reviewed: 13 August 2022
Zara
United Kingdomthe taste of the food , t staff were rude , toilets were mostly not cleaned and smelly , limited sun beds , had to pay to use the safe
the layout and its decorations appearance of the hotel is great and good location
Stayed in August 2022
Reviewed: 30 May 2022
Meewanage
Bangladeshreception providing information about hotel facilities was limited
beach
Stayed in May 2022
Reviewed: 30 May 2021
Sarah
KuwaitThe food was very disappointing. Poor service; very crowded buffet with not nearly enough staff to serve (covid, all screened off) and limited choice of food (a bit like school lunches 😱); and at times so busy the queues were long and when you got to the front they’d run out! No other dining available except a late-night “cafe” which was even worse. Lockdown meant no escape to the town either. The front desk staff were also poorly trained and our room was not as described - when we complained we were told the manager would arrange a new room the next day (we arrived at 9.30pm so they said all the managers were at home and they couldn’t help us!) but they never did. The lifts were very old and slow and there were long waits for them at busy times.
I liked the location; beautiful views and nice beach. Clean beach and sea. The hotel was clean. The bar staff were efficient. It was easy to get to Ephesus.
Stayed in May 2021
Reviewed: 30 May 2021
V
BulgariaMost of the staff don't speak English at all, especially in the restaurant. The soft drinks and cocktails are with bad quality. Food is good but no any variety of fruits. The senior guy on the reception can be a bit more polite while welcoming the guests in the hotel. Presenting the resort and giving us some information for the facilities and our stay in general would have been much appreciated.
We had a lovely vacation here. The resort is really nice with small but nice own beach and lovely little park just next to the hotel. It was clean and all covid measures were in place.
Stayed in May 2021
Reviewed: 4 March 2023
Bernadette
United KingdomI was disappointed for All Inclusive deal as you have to pay for the water and juice. The food was disappointing. The service was disappointing.
The hotel was great. Our room was spacious, clean and good location.
Stayed in February 2023
Reviewed: 6 February 2023
Bernadette
United KingdomThis all inclusive we paid is not true. As we have to pay for the water and soft drinks. Food was poor. There is no hot chocolate offered for children which is disappointing. We have requested for an iron, toothpaste, bathrobe but they said they don't have it.
The room was nice and clean. Spacious room. The Lobby smells nice when you enter.
Stayed in February 2023
Reviewed: 23 August 2022
Rawan
Bahraineverything. scam. not a 5 star hotel. it’s half a star.
nothing. literally nothing.
Stayed in August 2022
Reviewed: 12 August 2022
Kazim
United StatesStaff is excellent but facilities are very dated and it shows. I would rate this a 3 star facility not 5 star for sure.
Stayed in July 2022
Reviewed: 14 May 2022
Meewanage
Sri LankaALL WENT WELL
Stayed in May 2022
Reviewed: 26 January 2024
Obaida
Palestinian TerritoryThere are no comments available for this review
Stayed in January 2024
Reviewed: 14 June 2022
Bianca
RomaniaThere are no comments available for this review
Stayed in June 2022
Reviewed: 24 August 2021
Reza
CanadaThere are no comments available for this review
Stayed in August 2021
Reviewed: 22 August 2021
Panteha
CanadaThere are no comments available for this review
Stayed in August 2021
Reviewed: 1 February 2023
Elvin
AzerbaijanThere are no comments available for this review
Stayed in February 2023
Reviewed: 6 October 2022
Qamuran
North MacedoniaThere are no comments available for this review
Stayed in October 2022
Reviewed: 3 June 2022
Hattie
AustraliaThere are no comments available for this review
Stayed in May 2022
Showing 1 – 21
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