Ebusuud Cad. No:12 34110 Sirkeci/Istanbul , Fatih, 34410 Istanbul, Turkey
#807 of 2,376 hotels in Istanbul
Guests' ChoiceBased on 389 hotel reviews
8.4Cleanliness
8.6
Comfort
8.5
Location
9.5
Facilities
8.3
Staff
9.1
Value for money
8.2
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 15, 2024
Sherif
United Arab EmiratesTV was not working King size bed is actually 2 single beds and connected, so you can still feel the gap in between.
Location, breakfast, and Sahoor during Ramadan
Stayed in April 2024
Reviewed: March 30, 2024
Stephen
United States of AmericaThe rooms were a little hot and the air conditioning wasn’t available.The bed pillows should include one that is softer.
We had dinner twice at the Olive Restaurant-excellent food and service and an attractive setting
Stayed in March 2024
Reviewed: March 17, 2024
Andreea
RomaniaSuper location, cleanliness, good breakfast.
Stayed in March 2024
Reviewed: March 5, 2024
Sandra
United States of AmericaThe beds.
Location
Stayed in February 2024
Reviewed: March 3, 2024
Gerry
United KingdomRoom quite small. Plenty of room if double bed but unable to access wardrobe if twin beds. Didn't spoil our trip though
Location unbelievable
Stayed in February 2024
Reviewed: February 24, 2024
Masuma
United KingdomPool access was limited for kids 12 and under Only allowed up until 6:00pm. this made no sence as most peolpe would be out during the day and at the hotel of an evening.also the adult pool was cold and you wouldn't want to spend much time in it whereas the toddler pool was very warm.no pool facility for children between the age of 5-12 . Breakfast was good how however pancakes were cold.
Location was fantastic.very close to tourist attractions very close to restaurants and public transport.
Stayed in February 2024
Reviewed: February 17, 2024
Hussein_jazz
LebanonI didn't like the soundproofing in the rooms, as you can easily hear your neighbor's bathroom or the music from your neighbor's TV.
The hotel is small and beautiful, located in a very distinctive area in Fatih. We were upgraded to a room at a very reasonable price in February. The hotel is lovely and peaceful, consisting of five floors and two underground floors. It has a restaurant on the third floor with a view of the Bosphorus serving good meals. Breakfast is delicious and varied, with a wide variety of wonderful and very fresh pastries. The place is adjacent to Gülhane Park and is about a six-minute walk from Eminönü Port. It's very close, about a minute's walk, to a tram station that takes you to all the tourist areas you want, such as Taksim (requires a small metro), Galata Port, and Kabataş Port directly. I highly recommend trying the restaurant in the hotel, where lunch and dinner are served in a wonderful and very delicious way. We tried several dishes, and they are worth trying
Stayed in February 2024
Reviewed: February 13, 2024
Fynos
GreeceThe room was at the back side of the hotel, no view at all.
Best location to be around. Breakfast was multinational at the higher floor with excellent view. The room was at the second floor and at the back side, next time I will ask for higher floor.
Stayed in February 2024
Reviewed: January 17, 2024
Katerina
CyprusNo robs in the room, no bath in the bathroom, and in the breakfast, the stuff can help a bit more. No good order of use in the spa, and the weather in the swimming pool is very cold, generally, the Spa staff needs better responses compared to the clients.
The Room was very nice, we booked a Superior room and got and small upgrade, a superior room with veranta, but no bath in the bathroom, just a shower. The size of the room was very good, and the bed was very but very comfortable. The name of the room was Zeynep Sultan. The only issue was that to go to our room we were passing by a bridge between the hotel buildings, totally outside the area bridge, and after visiting the spa (they didn`t give us a robe, after asking that and we left only with towels) I got very bad flue and was in Hospital one week after returning in my country because I have an issue with my immunity system and every small cold going to serious issue on my health. The breakfast was very nice, even better when we found out that we could order another extra 6 plates included in the menu, but no one explained that to us in the first 2 days, they were in a card not on every table, so if no one mentioned how we could find out. The coffee offered was often, you could order by charging a regular one, and that one was good. The view from the breakfast room is just brilliant. The location is exactly between the main tourist spots, and for the rest easy tram can take you. The Hotel reception staff was very kind and explained everything.
Stayed in January 2024
Reviewed: January 15, 2024
Tasneem
South Africanothing
room was good, a bit noisy as the window was close to the street next to hotel , breakfast was good , nice variety ,location was excellent , close to Gulhane tram and walking distance to all the major old city sights. Staff generally very warm , friendly , helpful and professional .
Stayed in January 2024
Reviewed: January 6, 2024
Ding
Chinaits facilities are relatively outdated.
The geographical location is extremely advantageous, allowing convenient walking access to various attractions and the pier. The hotel offers a plentiful breakfast
Stayed in December 2023
Reviewed: December 20, 2023
Jeannette
CanadaRooms were a bit tight. But not overly tight
Perfect location. Close to everything
Stayed in December 2023
Reviewed: December 1, 2023
Mohd
IndiaNo Facilities at all, Very small conjusted rooms, Too expensive for this much
Breakfast and location
Stayed in November 2023
Reviewed: November 30, 2023
Freeman
United KingdomThe coffee was baddddd
Staff very helpful lovely people
Stayed in November 2023
Reviewed: November 27, 2023
Adrienn
HungaryBit noisy because of the traffic.
The location is excellent, breakfast on the rooftop terrace is great.
Stayed in November 2023
Reviewed: November 9, 2023
Jarne
BelgiumRooms not soundproof Extra charge for use of sauna and hammam (hammam was too cold during our stay)
Location
Stayed in November 2023
Reviewed: November 7, 2023
Peter
New ZealandThe ac was noisy and the room could have been bigger.
Location and helpful staff.
Stayed in October 2023
Reviewed: November 3, 2023
Farhana
SingaporeRooms are abit dated, could use an upgrade.
Breakfast was good. Location was fantastic, close by Tram station and around Sultanahmet.
Stayed in October 2023
Reviewed: October 25, 2023
Peter
United Kingdomslow, intermittent wi-fi during the 3 night stay
room, view, location
Stayed in September 2023
Reviewed: October 21, 2023
Tomas
LithuaniaPillows are not comfortable.
Everything more or less ok. Nice terrace on the roof.
Stayed in October 2023
Reviewed: October 18, 2023
Anne
United States of AmericaLocation, food
Stayed in October 2023
Reviewed: October 16, 2023
Alicia
SpainI would rather to have more options in the breakfast like semi skimmed milk or without lactose. And we couldn't use the swimming pool because was only until 6pm and we usually are visiting the city at that time. It should be open at least a couple of hours more to get a relax time after a long day.
Almost everything.
Stayed in October 2023
Reviewed: October 12, 2023
Suzanne
United KingdomRoom and bathroom quite small
Fabulous location very near to top sites. Amazing breakfast and view from the restaurant. The staff were fantastic in every way. Would highly recommend.
Stayed in October 2023
Reviewed: October 9, 2023
Ridhi
United KingdomIn the spa you need to wear a swimming cap which they did provide at a cost - The breakfast for vegetarians was very limited, the few veggie options they had were cooked in mixed oil and nothing was labelled clearly.
Great location, really easy to get around using the tram Staff were really friendly and helpful Spa was lovely to!
Stayed in October 2023
Arvika, Sweden
Saint Margaretʼs at Cliffe, UK
Kings Beach, USA
Kamilari, Greece
Virginia Beach, USA
Ploieşti, Romania
Mondoñedo, Spain
Tuusula, Finland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content