Reviews of Yeşilyurt otel

I am very much satisfied with room and the management

Good clean basic hotel in good location close to everything.

Nothing.

Good location, very clean, a in the room was a life saver and ladies at the reception were always ready to help and solve any problem:)

I am writing to express my deep dissatisfaction with an incident that occurred during my recent stay at your hotel, involving the receptionist on duty on16.06.2025 about1400 [ My guest came to visit me during the day to collect some belongings. When they arrived, the receptionist behaved in a highly unprofessional and rude manner. Despite my explanation that the guest was only visiting briefly and not staying overnight, she refused to allow them entry without payment. Her tone was dismissive and aggressive, and when I attempted to clarify the situation, she stated, “I don’t want to listen to anything.” More alarmingly, the receptionist asked about my nationality. When I told her I was from the UK, she said, “You are not British.” When I questioned her on this inappropriate comment and suggested that perhaps I was being treated differently due to my ethnicity, she confirmed, “Yes, because you are from Asia, you will be treated differently.” This was said openly and without hesitation. This behavior is discriminatory, offensive, and entirely unprofessional. It goes against not only hospitality standards but also basic human decency and anti-discrimination laws that should be upheld in any reputable establishment. Furthermore, there was no prior information during booking (including on Booking.com) stating that daytime visitors are not allowed. If this is hotel policy, it should be made clearly available to all guests before they make a reservation. I expect a formal apology and an explanation of the steps you will take to address this issue and ensure that such behavior does not happen again — to me or to any other guest.

During my stay, I had a guest visit me briefly during the daytime to collect some personal belongings. However, the receptionist on duty—a Russian woman—treated both me and my guest with extreme rudeness and hostility. Despite explaining that my guest was only coming to pick up items from my room, the receptionist refused to listen, cut me off, and insisted my guest could not come in unless payment was made. When I tried to explain the situation calmly, she responded, "I don’t want to listen to anything." I also mentioned that there was no clear information provided on Booking.com or at the reception that daytime visitors are not allowed, which should have been stated clearly. The most disturbing part of this interaction was when she asked me where I was from. After I told her I was from the UK, she responded by saying I’m not “British” and admitted that she would treat me differently if I were white. She explicitly said that because I am from Asia, I would be treated differently. This blatant racism and discriminatory behaviour are completely unacceptable in any setting, especially in a hotel that caters to international guests. No guest should be treated with such prejudice, and the fact that a staff member openly admitted to this is alarming. There was water on the bathroom floor which needs sweeping otherwise it becomes a puddle. Photo attached.

just the location

rude manager

The workers are kind, but Alena was the best. - the location is in the centre. - the transfer service, it was great. - the air conditioning in hot weather is very welcome. - the small fridge in the room. There are many restaurants, supermarkets, shops near, 1 minute by walking.

- The curtains in my room did not cover the entire window, so when the sun came up all the light came in. Also, the privacy since you see the buildings in front of you.

Great location for everything in Antalya

All was fine

Front desk lady was really understanding and helpful.

Comfortable bed, clean.

Property was in the middle of renovating the room which made some mess, my biggest complaint was windows did not close and no screens = mosquitoes in the room. Not good sound insulation from hallway either.

I stayed at Yeşilyurt Otel during my solo trip to Antalya and overall had a decent experience. On arrival, I had arranged an airport pickup through the hotel. Though the 30-euro charge (cash only) felt a bit high, it was handled professionally—both the hotel lady and the driver came to pick me up, helped with my luggage, and made me feel comfortable, so the service and attention somewhat justified the price. I booked a budget single room, which was basic but clean and manageable. It met my expectations given the price. The staff was friendly and responsible. A special shoutout to them for being genuinely concerned about my safety as a solo female traveler—especially when I had an early morning pickup for a hot air balloon tour. Their care made me feel safe and looked after. The location is ideal—right in the city center, making it easy to explore Antalya. One thing to note: although Booking.com mentioned breakfast availability, it’s actually handled as a special request by the Russian lady who owns the place and comes at an extra cost. Since it wasn’t included and could cost more in euros, I opted not to try it. Also, once I became more familiar with the area, I didn’t use the hotel for my return airport drop-off as I found cheaper options like Uber. Overall, it’s a simple, centrally located stay with good staff and basic facilities—suitable for short solo visits or budget travelers.

Very nice host. Location is perfect. Price is cheap

Nothing

Super location, nice and kind staff (English speaking), very basic room but clean and excellent value for money

Room size

- great staff - close to Muratpasa tram station (30 minutes to the airport via T1A) - close to the old town - good WiFi - comfy beds - clean - close to good dining places (Sirinbaba, Huner)

- noisy, you can clearly hear the neighbors - takes a while for hot water to flow, we still had it at room temperature - air-conditioning doesn't have Sleep option, a little noisy at night

Location is OK

The room was not clean, a lot of dust on the fridge, bathroom was always wet. Old not maintained. Never changed towels! Did never visit the room to clean or change towels.

breakfast

The bathroom collects water in the middle and there is a mop to wipe the water to the designated place. The staff were not friendly. ‏Next to them is a school and the morning assembly with a national anthem played over loudspeakers.

Very clean and comfortable room, very hostile and helpful staff, enjoyed staying there. Located in a quiet neighborhood, but just a couple of minutes walk to the city center