Accommodations Flights Flight + Hotel Car Rentals Airport Taxis
  1. Hotel reviews homepage
  2. Taiwan hotel reviews
  3. Hualien County hotel reviews
  4. Hualien City hotel reviews
  5. Reviews of Azure Hotel

Reviews of Azure Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

No. 590, ZhongZheng Road, 970 Hualien City, Taiwan

#40 of 104 hotels in Hualien City

Guests' Choice

Review Score

Based on 1202 hotel reviews

8.8

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.4

  • Free WiFi

    7.9

100% verified reviews

Real guests. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 63

  • Reviewed: December 30, 2018

    9.6
    It is a great hotel, great location -just 5 min walk from...
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is a great hotel, great location -just 5 min walk from the night market and close to all th restaurants. is it around 30-40 min from Tarako. Breakfast was ok with many options

    Stayed in December 2018

  • Reviewed: December 24, 2018

    9.6
    Good location, not bad stay with kids
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    Smoking in the rooms. The smell of smoke was just permeating through the whole level. Tho not unique to this hotel. The whole country seems to be battling with visitors smoking in their rooms.

    The room is big and spacious, the twin beds were a bonus. We loved that there's a bath tub in there. The entertainment room was a good distraction for the kids. Another plus point was that Mcdonalds was across the road from the hotel. Close to food options which is good.

    Stayed in December 2018

  • Reviewed: December 17, 2018

    9.6
    Gem in Hualien Value for money
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Small hotel but cosy, great Kid’s Club; breakfast good selection; comfortable bed, clean room, fantastic location right in the city center near all the famous eateries

    Stayed in December 2018

  • Reviewed: September 18, 2018

    10
    Excellent stay at Azure hotel
    • Leisure trip
    • Couple
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Just little things at the onsite restaurant chef should be aware of such items as cereal should be in container to avoid going stale as well regularly rotation if croutons.Were very professional & rectified immediately when made aware

    On 1pm arrival receptionist very helpful,providing excellent friendly service.Our room wasn't immediately available so had buffet lunch at onsite restaurant $380NTD ($20NZD). Reception rung at 2.30pm on request to let us know room was ready.We had a fabulous corner view room on the 12th floor that I considered close to 5★ especially the bathroom. Later on reception was extremely helpful with getting us intouch with a local your company we'd booked with. In the evening we walked to the local night market about 15min away, strongly recommended as was very good, especially the peanut roll ice cream with corriander which I had 3 of.

    Stayed in September 2018

  • Reviewed: September 12, 2018

    10
    Nice and easy
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The big variety at the breakfast buffet. There was always enough water, tee bags and coffee available for free in the room. Further cookies as a small curtesy.

    The big variety

    Stayed in September 2018

  • Reviewed: August 25, 2018

    6.7
    Pleasant, convenient and comfortable.
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Expected more variety from the breakfast spread, since we were given the impression that it was supposed to be one of the best in town.

    Friendly and attentive staff, easy quick check in, clean and comfortable room, nice view as requested. Good location within night market, food and shopping streets.

    Stayed in August 2018

  • Reviewed: June 13, 2018

    5.8
    The location was good and the staffs were really friendly
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was way too small and the restroom was not completely clean. Toilet paper was still inside the trash can in the restroom.

    The location was good and the staffs were really friendly

    Stayed in June 2018

  • Reviewed: May 21, 2018

    10
    Lovely hotel with a fantastic breakfast
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not a big deal for us but there was not a lot of choice for western breakfast.

    Very clean and comfortable room. Nice bathroom. Very handy location and very helpful staff. There was a lot of choices for Asian breakfast which we enjoyed.

    Stayed in May 2018

  • Reviewed: May 21, 2018

    10
    Highly recommended!
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast is the best, with local vegetables and Asian varieties. Rooms are spacious. Staff are friendly and helpful. Location is good, walking distance to the night market and the food /souvenirs street.

    Stayed in May 2018

  • Reviewed: April 23, 2018

    9.6
    Good hotel and value for money.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    Originally I reserved 2 rooms with 2 single bed after the reception knows that I have 1 baby, they upgraded one of the room to family suites for free. Very good! Also they have self-service laundry machines which helps our family a lot.

    Stayed in April 2018

  • Reviewed: April 3, 2018

    10
    Very child-friendly
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 3 nights

    Breakfast had loads of choice and was available nice and early (we have toddlers). The play room was great and they had a cot for our son. Location was perfect and we always found a space in the car park.

    Stayed in March 2018

  • Reviewed: January 19, 2018

    8.8
    Good place overall and great value for money.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Internet dropped out a lot, might of been a once off whilst we were there Gym.. is not a gym. It has 1 cross trainer, 2 bikes, 1 treadmill and 1 other vibration machine.. no weights at all Chef didn't know English for breakfast to make omlettes, not that they need too but still is a tiny negative for us.

    Location and staff tried to help as much as they could.. We don't speak much Chinese and their English is limited but better than our Chinese.. Still got what we needed when we wanted..

    Stayed in January 2018

  • Reviewed: December 23, 2017

    10
    Fabulous. Will recommend this hotel to friends.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Staff attend to details but not feeling overbearing, e.g. self service laundry is open 24 hours and always clean with staff presence so no fear of doing laundry at night time, particularly important for girls to feel safe. Highly recommend the hotel transport to pick up and drop off at the train station - the driver is most delightful and courteous.

    Stayed in December 2017

  • Reviewed: December 3, 2017

    9.2
    Decent spread of breakfast.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Staff at restaurant could smile more (after all, customers only have one chance to interact with them, there is no second chance to rectify).

    Decent spread of breakfast.

    Stayed in November 2017

  • Reviewed: November 16, 2017

    8.8
    good service, nice room, clean and comfortable, breakfast...
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 1 night

    good service, nice room, clean and comfortable, breakfast has western and chinese style can choose, wonderful location, close to downtown, easy to go night market. ground parking for easy park. we have great time, nice experience.

    Stayed in November 2017

  • Reviewed: November 16, 2017

    8.8
    good service, nice room, clean and comfortable, breakfast...
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    good service, nice room, clean and comfortable, breakfast has western and chinese style can choose, wonderful location, close to downtown, easy to go night market. ground parking for easy park. we have great time, nice experience.

    Stayed in November 2017

  • Reviewed: November 16, 2017

    8.8
    good room, good service, good location
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    good service, nice room, clean and comfortable, breakfast has western and chinese style can choose, wonderful location, close to downtown, easy to go night market. ground parking for easy park. we have great time, nice experience.

    Stayed in November 2017

  • Reviewed: October 15, 2017

    9.2
    Breakfast was excellent, many food selections.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    In the morning, we were shocked by the lady speaking Mandarn very loud in the intercom (very loud), it also sounded like an emergency alarm. We thought it was a fire alarm, so we went down the stairs from 11th floor, but nothing emergency happens...it maybe just be a call-out for group tour. I hope in the future they make us aware in advance that there will be an announcement, or announce it in English.

    Breakfast was excellent, many food selections. Location is excellent, near the Hualien ‘golden triangle’. Room was clean.

    Stayed in October 2017

  • Reviewed: August 22, 2017

    10
    PERFECT! Will be back if I head to Hualien again.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    The hotel was at a very convenient location, just 10 minutes walk in a straight line from the night market. There's a macdonald & family mart directly opposite the road. The bed was extremely comfortable and it was so difficult getting out of the bed the next morning. Very pleasant and definitely VERY recommended.

    Stayed in July 2017

  • Reviewed: February 2, 2017

    5.8
    There must be better hotel choices in Hualien
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very little English spoken. Only one person at reception spoke basic English but she did try hard. Room was small and dark. My opinion is the hotel caters to the local holiday market. Breakfast was really poor with very little Western choice. Wouldn't stay there again.

    Great location, very clean with comfortable beds

    Stayed in February 2017

  • Reviewed: January 1, 2019

    9.2
    Comfortable stay
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet needs maintenance.

    The location, facilities, the cleanliness, breakfast...

    Stayed in December 2018

  • Reviewed: December 31, 2018

    9.6
    Excellent value and great location
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was very average

    Great location, walking distance to almost everywhere, 24h laundry that was well maintained, clean and available

    Stayed in December 2018

  • Reviewed: December 26, 2018

    7.5
    Location — near night market
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Location — near night market

    Stayed in December 2018

  • Reviewed: December 26, 2018

    7.9
    Good location.
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good location. Clean.

    Stayed in December 2018

  • Reviewed: December 1, 2018

    9.6
    The hotel room is very comfortable.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel room is very comfortable. My boys and I love it. Toilet is very clean too.

    Stayed in November 2018

  • Reviewed: November 19, 2018

    7.0
    very good location, clam and comfort, with a lot of...
    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 2 nights

    very good location, clam and comfort, with a lot of excellent food shop nearby.

    Stayed in November 2018

  • Reviewed: November 13, 2018

    9.6
    They have a laundry room which is great.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower didn't have a lot of space for things in it...

    They have a laundry room which is great. Nice big rooms , good location

    Stayed in November 2018

  • Reviewed: November 13, 2018

    9.6
    Too short stay!
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    Amazing breakfast, a lot to choose from. The hotel is very clean and staff is nice and elegant. Rooms are quiet and comfortable.

    Stayed in October 2018

  • Reviewed: November 5, 2018

    10
    Great value, stayed another night.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    Great value, stayed another night. Taiwan indepence day had awesome view of fireworks from our room. Very pleasant stay, want to go back.

    Stayed in October 2018

  • Reviewed: October 26, 2018

    10
    The location , the room space, the staff attitude and...
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really

    The location , the room space, the staff attitude and friendlineess

    Stayed in October 2018

  • Reviewed: October 23, 2018

    9.2
    Nice
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Nice

    Stayed in October 2018

  • Reviewed: October 8, 2018

    10
    Great location and very clean and comfortable room.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff service was excellent. Room was very comfortable.

    Stayed in October 2018

  • Reviewed: September 25, 2018

    10
    It was an excellent stay thank you very much.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    It was an excellent stay thank you very much.

    Stayed in September 2018

  • Reviewed: September 17, 2018

    10
    Personal opinion only, the bed is too soft for me.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted from a mobile device

    Personal opinion only, the bed is too soft for me. Other than that, all ok.

    Stayed in September 2018

  • Reviewed: September 9, 2018

    10
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything. The people at the reception were so friendly and helpful.

    Stayed in September 2018

  • Reviewed: September 1, 2018

    10
    Fun...relaxed..feel energetic ..may make a another visit
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Shopping...all round .Easy to get our prefered food. .nice view..Pacific Oceon.. the hill view..

    Stayed in August 2018

  • Reviewed: July 4, 2018

    8.8
    Comfortable bed and very clean room - free toiletries and...
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights

    Price was a bit expensive

    Comfortable bed and very clean room - free toiletries and amenities. Location was excellent

    Stayed in June 2018

  • Reviewed: June 30, 2018

    9.2
    Location
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    Location

    Stayed in June 2018

  • Reviewed: June 26, 2018

    9.6
    The room was clean and breakfast was delicious!
    • Leisure trip
    • Group
    • Deluxe Family Room
    • Stayed 2 nights

    The room was clean and breakfast was delicious!! Everything is good to stay.

    Stayed in June 2018

  • Reviewed: June 24, 2018

    9.6
    The room is large and cozy.
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    The room is large and cozy. We just stayed there for one night.

    Stayed in May 2018

  • Reviewed: June 11, 2018

    10
    Flawless and value for money when in its promotion price
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Flawless and value for money when in its promotion price

    Stayed in June 2018

  • Reviewed: May 31, 2018

    7.9
    Above average, excellence location;
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 1 night

    Parking space is limited, bikes needs to maintain;

    Location is excellent, room is clean, staff are nice.

    Stayed in May 2018

  • Reviewed: May 12, 2018

    8.8
    Great hotel that lives up to its description.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    Rooms had distinct smell of old smoke.

    Great position - easy to get to things like the night markets.

    Stayed in April 2018

  • Reviewed: April 21, 2018

    9.2
    Nice hotel, easy to get around by walk!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast was just ok, not so many options. One thing disgusted me was that I found a hair in the scrambled egg.

    Good location, helpful staff

    Stayed in April 2018

  • Reviewed: April 6, 2018

    10
    great place to stay in the heart of Hualien
    • Leisure trip
    • Group
    • Classic Double or Twin Room
    • Stayed 1 night

    it is NOT 4 stars hotel!

    location, rooms, staff

    Stayed in April 2018

  • Reviewed: March 24, 2018

    8.8
    Nice food! Nice people!
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Smells in the corridor

    Good location for eating

    Stayed in March 2018

  • Reviewed: January 16, 2018

    10
    Very good hotel.
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very good hotel.

    Stayed in December 2017

  • Reviewed: January 11, 2018

    10
    value for money!
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    value for money!! and great service!

    Stayed in December 2017

  • Reviewed: January 5, 2018

    6.3
    I would rather stay at other similar price hotel nearby
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very tiny room, overrated hotel.

    Nothing outstanding

    Stayed in January 2018

  • Reviewed: January 2, 2018

    6.3
    Good value for one night
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking, mattress

    Location

    Stayed in December 2017

  • Reviewed: December 31, 2017

    8.8
    Big room
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was good

    Big room Good Breakfast Very clean

    Stayed in December 2017

  • Reviewed: December 27, 2017

    10
    Azure Hotel was very nice!!!
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    The staff was extremely friendly, helpful and the facilities were very clean and nice. The restaurant served a very good breakfast.

    Stayed in December 2017

  • Reviewed: December 19, 2017

    7.5
    Good facilities, room size. Poor breakfast
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast is poor

    Rooms

    Stayed in December 2017

  • Reviewed: December 11, 2017

    6.3
    Hotel location is near to night market.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bad service level at front counter - unfriendly staff

    Hotel location is near to night market.

    Stayed in December 2017

  • Reviewed: November 25, 2017

    10
    Nice service, helpful staffs, sparkly clean.
    • Leisure trip
    • Family with young children
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Insulation isn't so good.

    Nice service, helpful staffs, sparkly clean.

    Stayed in November 2017

  • Reviewed: November 1, 2017

    10
    Great room size - clean and quiet.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lighting in the room was dim.

    Great room size - clean and quiet. Friendly, helpful staff.

    Stayed in October 2017

  • Reviewed: October 20, 2017

    9.2
    Good central location
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast very asian. No continental.

    Stayed in October 2017

  • Reviewed: July 19, 2017

    9.2
    Good place for afortable price
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    breakfast was good - mainly chicness. Staff was kind and helpful. Location is close to night market- 10 min walk

    Stayed in July 2017

  • Reviewed: February 22, 2017

    7.9
    Location of this hotel is perfect for shopping, street foods...
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location of this hotel is perfect for shopping, street foods and dinning 👍

    Stayed in February 2017

  • The following reviews were written more than 24 months ago. They're no longer included in the property's overall review score, but they might still be helpful when choosing the perfect place to stay.

  • Reviewed: January 11, 2015

    6.7
    The superior room is nice, the normal one much worse.
    • Leisure trip
    • Solo traveler

    The promised view on mountains is not so appealing. The breakfast needs some more sweet thing but this is a problem of taiwan The town is not very attractive The staff does not speak a good english

    The superior room is nice, the normal one much worse. The room was clean and tidy.

  • Reviewed: May 15, 2016

    9.2
    Breakfast was not good
    • Leisure trip
    • Group

    Breakfast was not good

  • Reviewed: November 16, 2015

    9.6
    Good value for money, very modern and comfortable guest rooms
    • Leisure trip
    • Solo traveler

    gym is small and lacks weight training equipment.

    Good value for money, very modern and comfortable guest rooms

  • Reviewed: February 22, 2015

    10
    separate bath and shower stall
    • Leisure trip
    • Family with older children

    separate bath and shower stall

There are also 32 reviews without text. These impact the overall review score.

Showing 1 - 63

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!
Browse Azure Hotel Traveler Photo Gallery

Guests also reviewed these properties: