The Parking Lot is easy to get confused with. Request some time to wait for elevators to exit the hotel after checking out.

The location of the hotel and huge playground for kids.

Stayed in August 2025

The long wait for washing machine (only 2), but not a major issue.

Breakfast was brilliant and staff were very efficient. The outdoor play area for children were fantastic. Location next to shopping mall was very good.

Stayed in April 2025

Cons - - We opted for breakfast on the last day. The layout of the breakfast is a bit weird. Overall, the spread is good, but on a taste level, I'd say it was just ok. The eggs were soggy, the coffee was so-so. The fruit platter was fresh. - Staff is helpful, but need to prod them to get more information or details about a facility.

Stayed at Hotel Cozzi for 2 nights. We are a family of 3 (with 1 baby). Pros - - Centrally located, close to most attractions and a huge mall. - Lots of eating options nearby on all ends of the cost spectrum. - Large, comfortable well-lit rooms with great, soft beds. Our request for a baby cot was fulfilled. - Large bath/toilet area with a Japanese toilet. - Great for our baby, as there is an entire floor with 3 differently themed play areas. These are cleaned regularly, so it's great. - Wifi was decent throughout. - The entire hotel was cartoon themed, which our baby loved!

Stayed in June 2025

The entrance is not very noticeable. Elevator no air-con. The hotel is overpriced and not worth.

Located in downtown Tainan, West Central District, which area has much famous street food. The room was big, cozy, and quiet. The breakfast had much variety of options, must try their fresh beef soup. The hotel offers convenient covered parking.

Stayed in April 2025

Good location

Clean & good location

Stayed in March 2025

Good location

Clean & good location

Stayed in March 2025

Long waiting for elevators at busy hours. Too many people, had to line up to get in.

Location. Quietness.

Stayed in March 2025

The elevator management needs serious attention. During check-out time, the elevators were constantly full, making it nearly impossible for guests to go downstairs. Many people had no choice but to ride the elevator up first before they could finally descend. This is particularly inconvenient for families with luggage, elderly guests, and small children. A structured check-out system (perhaps based on room numbers) or an elevator rotation strategy could help mitigate this issue. Additionally, this raises concerns about evacuation efficiency during emergencies like fires or earthquakes.

HOTEL COZZI Ximen Tainan is a fantastic choice for families, offering an excellent array of kid-friendly facilities. The outdoor electric cars and track train were absolute highlights for my children—they simply couldn’t get enough! The rooms were spacious and comfortable, making our stay very enjoyable. Plus, the hotel's central location in Tainan makes it incredibly convenient for exploring local attractions and enjoying the city’s famous food scene. Another bonus is the ample parking spaces, which is a big plus for those traveling by car.

Stayed in December 2024

The gym equipment was missing weights. The treadmills were okay but not great.

Very nice rooms, good breakfast choices and good location. Great for kids, staff helpful. Nice amenities

Stayed in January 2025

The lobby music was a 3-minute loop, it got tiring when waiting for the kids. A/C in the room was underpowered, it took at least 3 hours to cool the room to the target temperature. Comforter was too hot, should have been less thick or more breathable.

Cleanliness, amenities, kids play areas, size of the room was amazing, drinks in the fridge. Staff was super nice and helpful. The adult lounge was a great place to relax while the kids drove power wheels outside.

Stayed in November 2024

The carpet at indoor play area had a stench and needs some cleaning. Didn’t bring the kids there.

Central location and the kids enjoyed the train and car rides

Stayed in December 2024

Pillows are way too large and puffy so neck gets sore. Gym has no weights. Bit pricey. There is a live music show at the back of hotel where there are events held. You can hear the loud music from your room. It’s next to large department store. But if you want to find small eats on the street it’s not that close. Prepare to walk ten minutes and have to understand a map

Very big clean comfortable rooms. Breakfast selection is amazing. Beds comfortable. Rooms are quiet. Staff are fantastic and helpful

Stayed in November 2024

Numerous choices and delicious.

Stayed in September 2024

Cozzi is great if you have younger kids. The rooms are large and spacious. The area has shopping and great food.

Stayed in August 2024

The play areas indoor and outdoor The train is really fun

Stayed in April 2024

Nice customer service and there are many kid’s facilities for use, the bed and bathroom also are in good condition.

Stayed in June 2024

Nothing

Beyond our imagination! Right outside the reception, there is a big playground which offers free electric cars ride and train rides for kids of all ages. My son loves the train ride and the electric cars and the tv with which he can watch YouTube. The decorations are all kids friendly. The hotel upgraded us to the cartoon room for free which is spacious cozy and lovely. Buffet breakfast offers a wide variety of choice. Right next to the hotel are shopping malls which got a great food court of all types of food in the basement. We travel to different places by Uber which is very reasonably priced. It is also walking distance to a few tourist spots though may be a bit long distance for young kids but fine for adults.

Stayed in April 2024

It’s a good base for exploring Tainan area with young children. Very well situated for all west central has to offer too. The play areas are fantastic!

Stayed in April 2024

The air quality in the entrance area seems not that good

During the two days we stayed we had to work remotely, the desk and power outlet is perfect, also the desk is long enough to accommodate two people. I asked the front desk if we can get one more chair, they delivered an additional chair to us immediately, thanks for the great support! Location is good, we were able to walk to Mid-West District for food hunt. There is shuttle from Taiwan High-speed Rail station. This hotel seems very suitable for families with kids, we don't have kids but did not feel bothered as well.

Stayed in December 2023

Front desk staff really welcoming and helpful. I was particularly appreciative of all their support with sorting taxis to the conference I was attending as well as a structured day trip

Stayed in February 2024

Price is a bit high

Spacious, good location

Stayed in February 2024

the play equipment all in 4F and 5F, meanwhile the restaurant and the front desk is at 4F. All customers came into these 2 floor at the lunchtime and dinner time/ check in time. it takes a lot of minutes for us to wait for the elevator.

the room is big

Stayed in December 2023

Nothing

Location, staff, brkfst, kids playground

Stayed in November 2023

Had some noisey neighbours watching loud TV late at night (2 am) and also making lots of banging noises from the floor above, despite the hotel being aimed at for children/families so there will most likely be children sleeping (in my case a 11 month old baby). Perhaps guests should be asked to keep noise down after a certain time given the environment. There's not much else to do in the area before 11am since shops don't open until then.

Very child friendly environment and the Christmas tree in the lobby was a bonus. Very good selection for breakfast. We had a room with 2 double beds and the room was a good size.

Stayed in November 2023