No. 273-6, Shifen Street, 226 Pingxi, Taiwan
#1 of 3 hotels in Pingxi
Guests' ChoiceBased on 45 hotel reviews
8.8Cleanliness
8.7
Comfort
8.6
Location
8.9
Facilities
8.5
Staff
9.7
Value for money
8.5
Free Wifi
8.5
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Showing 1 - 25
Reviewed: July 19, 2025
Anna
SwitzerlandGiven the right expectations, there is nothing not to be liked.
It is a huge property which is past its glorious hey days but the view from the room over the valley was gorgeous. Even though breakfast was basic, I did not lack anything. It was especially nice to fly a sky lantern offered by the hotel.
Stayed in July 2025
Reviewed: February 13, 2025
Umultog
Philippinesthe staff is so kind 😊 ang have a free shuttle to pick up and take you to the train station
Stayed in February 2025
Reviewed: January 6, 2025
Aris
TaiwanVery accomodating..
Stayed in January 2025
Reviewed: January 6, 2025
Kar
SingaporeThe place is clean and the staff very friendly and helpful. Make you feel at home.
Stayed in January 2025
Reviewed: December 28, 2024
Choon
SingaporeNil
The dinner. The shy lantern. The staff.
Stayed in December 2024
Reviewed: October 3, 2024
Kmaneik
United StatesThe brothers running the place we're very kind and accommodating. They also facilitated lantern experience for us at the resort. The location is within walking distance to the Shifen waterfalls and to the old street, very convenient home base if you want to explore the Pingxi district. The place is clean and comfortable to stay at and they even have us a ride to the train station after we checked out.
Stayed in October 2024
Reviewed: June 10, 2024
Wei
SingaporeNothing
Owners were extremely friendly! Place was very cosy and homely. Loved the dinner and breakfast too.
Stayed in June 2024
Reviewed: April 16, 2024
Krista
CanadaNothing
Quiet location with a beautiful view of the valley to watch sky lanterns. We opted for the dinner option and breakfast; both meals were very enjoyable.
Stayed in April 2024
Reviewed: February 19, 2024
Dwbhappy68
SingaporeNothing. We liked everything there.
Staff were super friendly. We arrived at the train station thinking that we could walk to the hotel but it was raining quite heavily and we had to call the hotel for pick up. The reception immediately sent a vehicle to pick us up (with clear instructions on where to wait). The uncle who drove us also sent and picked us to and fro the waterfall. When we were about to be late for our breakfast, the staff assured us that there would still be food for us. The resort was quiet and had some interesting installations and photo spots. Our stay had a sky lantern included, which we could take our time to write our wishes in the evening when we return in the evening and fly it in the night, instead of doing it at the railway track with everyone else. Big thanks to the great service!
Stayed in December 2023
Reviewed: February 19, 2024
Alejandro
United KingdomSome people in our group found the beds too hard, some us loved them though. There's quite an ascent to the resort that might be challenging for some people, but parking ia located on the top so you can always go by car.
Very charming staff composed of what seems to be a troup of retired people, always helpful, calm, and smiling. They gave us a sky lantern and help us to paint it and release it. Awesome green surroundings with the fresh sound and smell of nature all around the place day and night. The compound has a really wide set of attractions perfect for kids, from the swimming pool with slides to a sky train powered by cycling.
Stayed in February 2024
Reviewed: February 3, 2024
Jash0201
SingaporeFacilities are a bit run down.
Rooms are spacious. Free pick up to and from shifen train station and shifen waterfall. Very amiable and friendly folks running the place. Even provides 1 free sky lantern for experience.
Stayed in January 2024
Reviewed: November 19, 2023
Ryan
United StatesLocation was great. Just a short walk to the old street and to the Shifen Waterfall park. Parking that was free was available on site. Breakfast was traditional Taiwanese and good. Those who ran the hotel were very nice and pleasant and I really appreciated them. I also love that a lantern was included in stay and then taking the time to walk me through and record video for me. Room was very comfortable. Very easy to find. Overall would recommend.
Stayed in November 2023
Reviewed: November 13, 2023
François
Franceat the exit of the hotel you have to go through a place with 2 aggressive barking dogs not on leashes, pretty scary.
Everybody was nice at the hotel, very helpful.
Stayed in October 2023
Reviewed: November 4, 2023
Dana
United StatesFriendly staff, very helpful. Walking distance to attractions. Very clean!
Stayed in November 2023
Reviewed: October 24, 2023
Ang
SingaporeIt is a bit far away from the train station but with the free transport service it makes it up.
The staff are really friendly and helpful. They drive us around whenever we need them, without a fees. There are quite a number of activities for us to kill times and also provide us with a free lantern . Great service.
Stayed in October 2023
Reviewed: October 17, 2023
Sylvia
Hong KongLocation not too convenient unless with a car
Staff are extremely friendly and helpful; dinner served are better than expected !
Stayed in October 2023
Reviewed: September 27, 2023
Lee
SingaporeNil
The host is super friendly and it made us feel so at home during our stay here, will definitely recommend frieds to stay here.
Stayed in September 2023
Reviewed: July 3, 2023
Hing
Hong KongBugs
Staff service
Stayed in June 2023
Reviewed: March 18, 2023
Bee
SingaporeThe Bed is too hard n the place is pretty old
the people running the place are very friendly and helpful. They live up to the name of the place “Very Blessed” . They drove us to the near by attractions.
Stayed in March 2023
Reviewed: March 16, 2023
Chan
MalaysiaThe entrance road from the hotel security guard house to the hotel premises is quite steep. Not suitable for elderly to walk up. If you drive a car, shouldn't be any problem.
Nice and cool surrounded with beautiful hills. The breakfast and dinner were superb and tasty suited to my whole family. The staff was helpful and friendly. One of the friendly staff name 'Wu Ge' (五哥) helped to pick us up at Shifen train station/old street during the heavy rain and cool day when we want to return back to the hotel after visiting the tourist site in the evening. The hotel provided free lantern to light up and release it to the sky too. Well done !
Stayed in March 2023
Reviewed: March 15, 2023
Weeraya
Thailandnone
very comfortable accommodation and very delicious dinner and breakfast
Stayed in March 2023
Reviewed: February 13, 2023
Wei
TaiwanThere could be more western breakfast options.
The staffs are very helpful and offer shuttle service to the train station.
Stayed in February 2023
Reviewed: October 14, 2022
Sarah
CanadaThe staff at this homestay were wonderful! They picked us up from the train station which while close was an excellent bonus as it was pouring rain. The breakfast was good and we were sent home with mini lanterns as a souvenir. The room (family room) was extremely spacious and while the beds were a bit hard it was perfect for what we needed!
Stayed in October 2022
Reviewed: July 12, 2024
Chooi
MalaysiaA/C can't really use remote control to increase this temperature, we have to move the inner bed to sleep , and I think it has bedbugs, owner of this hotel please take note, I really like this place.
the view from our room. big and spacious room. love the siblings that run this place, well maintained facilities, the small little theme park, the swimming pool, all clean and tidy, even the small hiking place behind, bless them and their mom which is 98 years old .
Stayed in June 2024
Showing 1 - 25
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