Reviews of Riu Palace Zanzibar - All Inclusive This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Nungwi Road, n/a Nungwi, Tanzania

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Reviewed: September 14, 2025 · Stayed in September 2025
Verified reviewReviewed: September 14, 2025 · Stayed in September 2025
Verified reviewReviewed: September 12, 2025 · Stayed in September 2025
Verified reviewThe Villa was outstanding , beach was incredible the food was good. Staff very nice
We had a bit of a long walk to breakfast , but you could call a golf cart to fetch
Reviewed: September 11, 2025 · Stayed in July 2025
Verified reviewReviewed: September 9, 2025 · Stayed in September 2025
Verified reviewLovely staff always very kind and helpful Comfortable rooms Good options for meals The beach in front of the hotel is also perfect!
Some small maintenance was needed in the bathroom
Dear Gabriela, Thank you very much for your outstanding evaluation. We really thank you for your positive remarks, they are very much appreciated. It is fantastic to read you enjoyed it. We would like to see you again soon. Warmest wishes, Hotel Riu Palace Zanzibar Online Reputation Manager
Dear Gabriela, Thank you very much for your outstanding evaluation. We really thank you for your positive remarks, they are very much appreciated. It is fantastic to read you enjoyed it. We would like to see you again soon. Warmest wis… Show more
Reviewed: September 6, 2025 · Stayed in September 2025
Verified reviewReviewed: September 6, 2025 · Stayed in July 2025
Verified reviewEverything was amazing 🤩
Dear Inbal, Knowing that you liked your stay, makes us very happy. Thank you very much for choosing us and sharing your excellent evaluation. And we wish you return soon :) Kindest Greetings! Hotel Riu Palace Zanzibar Online Reputation Manager
Dear Inbal, Knowing that you liked your stay, makes us very happy. Thank you very much for choosing us and sharing your excellent evaluation. And we wish you return soon :) Kindest Greetings! Hotel Riu Palace Zanzibar Online Reputation… Show more
Reviewed: September 6, 2025 · Stayed in September 2025
Verified reviewThere’s a lot to like about the property.
No much wrong here.
Dear Anthony, Honestly, thank you so much for your feedback. It's incredibly valuable and tells us we're on the right path. We genuinely hope you'll come back soon to one of our places, where we'll strive to offer you a time as pleasant or even better than what you've already experienced. Kind regards, Hotel Riu Palace Zanzibar Online Reputation Manager
Dear Anthony, Honestly, thank you so much for your feedback. It's incredibly valuable and tells us we're on the right path. We genuinely hope you'll come back soon to one of our places, where we'll strive to offer you a time as pleasan… Show more
Reviewed: September 4, 2025 · Stayed in August 2025
Verified reviewReviewed: September 3, 2025 · Stayed in August 2025
Verified reviewReviewed: September 2, 2025 · Stayed in September 2025
Verified reviewReviewed: September 1, 2025 · Stayed in September 2025
Verified reviewThe location, the food, the amenities, the personnel
N/A
Dear Chifaoui, We wish to thank you on behalf of all our staff team for your positive evaluation and for being a lovely guest. Our best reward is learning our beautiful guests enjoyed their holiday. We cannot wait to see you again very soon! Loving Regards, Hotel Riu Palace Zanzibar Online Reputation Manager
Dear Chifaoui, We wish to thank you on behalf of all our staff team for your positive evaluation and for being a lovely guest. Our best reward is learning our beautiful guests enjoyed their holiday. We cannot wait to see you again very s… Show more
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewReviewed: August 28, 2025 · Stayed in August 2025
Verified reviewThe food spread
Rooms were pathetic Bed creaking Door wouldn’t close Bathroom cupboards run down No blanket Very very sad room I was given
Dear Ritu, Thank you very much for sharing this information with us, it is really helpful when implementing the adequate measures. We always kindly recommend our guests not to hesitate to let our team know if something is not exactly right. As we strongly believe that our guests come first, it is truly saddening to learn we were not able to provide the best experience. Nevertheless, we will take note of your observations for future arrangements. Best Regards, Hotel Riu Palace Zanzibar Online Reputation Manager
Dear Ritu, Thank you very much for sharing this information with us, it is really helpful when implementing the adequate measures. We always kindly recommend our guests not to hesitate to let our team know if something is not exactly righ… Show more
Reviewed: August 27, 2025 · Stayed in August 2025
Verified reviewReviewed: August 26, 2025 · Stayed in August 2025
Verified reviewReviewed: August 26, 2025 · Stayed in August 2025
Verified reviewBreakfast and location were excellent
Room 608 has to endure the disco until midnight every night even with windows and curtains closed you can still hear it. Also the terrace needs lights as you cannot sit outside in the evening.
Dear Trina, We were pleased to read your kind observations and to know that you valued various aspects of the hotel so positively. Please be assured that we will share your impressions with the corresponding department in order to make adjustments if needed. We hope you visit us again soon so we can offer you a new and unforgettable experience with us. Kind regards, Hotel Riu Palace Zanzibar Online Reputation Manager
Dear Trina, We were pleased to read your kind observations and to know that you valued various aspects of the hotel so positively. Please be assured that we will share your impressions with the corresponding department in order to make a… Show more
Reviewed: August 25, 2025 · Stayed in August 2025
Verified reviewReviewed: August 25, 2025 · Stayed in August 2025
Verified reviewReviewed: August 24, 2025 · Stayed in August 2025
Verified reviewProximity to the beach. Our room had a private swim up pool.
Too much walking. Not enough carts to transport people around. Not enough entertainment in the evening.
Dear Francis, Thank you for taking the time to leave your review. We are glad to hear that you had a pleasant stay at our hotel. Please be assured that we will share your impressions with the corresponding department in order to make adjustments if needed. Regarding the entertainment, we will share your comments with the corresponding departments. It is very important for us that our guests enjoy their stay with us, whether they wish to engage in the activities arranged by our team or they only prefer to relax. We hope to see you again soon. Kind regards, Hotel Riu Palace Zanzibar Online Reputation Manager
Dear Francis, Thank you for taking the time to leave your review. We are glad to hear that you had a pleasant stay at our hotel. Please be assured that we will share your impressions with the corresponding department in order to make ad… Show more
Reviewed: August 23, 2025 · Stayed in August 2025
Verified reviewReviewed: August 20, 2025 · Stayed in August 2025
Verified reviewReviewed: August 17, 2025 · Stayed in July 2025
Verified reviewReviewed: August 15, 2025 · Stayed in August 2025
Verified reviewReviewed: August 14, 2025 · Stayed in June 2025
Verified review