Reviews of Hotel Sapphire
Mtendeni Street, Kisutu, 20009 Dar es Salaam, Tanzania
Loading
Guests also reviewed these properties:
Ixia, Greece
Pertisau, Austria
Can Picafort, Spain
Valencia, Spain
Zafferana Etnea, Italy
Danang, Vietnam
Porto, Portugal
Rock Hall, United States
How guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Loading...
Reviewed: September 9, 2025 · Stayed in September 2025
Verified reviewReviewed: August 17, 2025 · Stayed in August 2025
Verified reviewSmall gym, very friendly and helpful staff, good location
Bed was quiet hard
Reviewed: August 4, 2025 · Stayed in August 2025
Verified reviewReviewed: June 19, 2025 · Stayed in June 2025
Verified reviewReviewed: May 21, 2025 · Stayed in May 2025
Verified reviewReviewed: May 10, 2025 · Stayed in May 2025
Verified reviewRooms cleaning
Duvets were bad
Reviewed: April 30, 2025 · Stayed in April 2025
Verified reviewReviewed: March 16, 2025 · Stayed in February 2025
Verified reviewCustomer services was brilliant and very accommodating
Reviewed: February 4, 2025 · Stayed in February 2025
Verified reviewVery friendly staff, good service, spacious room, tasty breakfast
Rooms and facilities are not the newest
Reviewed: January 6, 2025 · Stayed in January 2025
Verified reviewReviewed: December 30, 2024 · Stayed in November 2024
Verified reviewReviewed: October 24, 2024 · Stayed in October 2024
Verified reviewIts location is perfect. Place is safe and clean.
N/A
Reviewed: August 19, 2024 · Stayed in August 2024
Verified reviewReviewed: August 19, 2024 · Stayed in August 2024
Verified reviewReviewed: August 5, 2024 · Stayed in July 2024
Verified reviewReviewed: July 20, 2024 · Stayed in June 2024
Verified reviewReviewed: June 18, 2024 · Stayed in June 2024
Verified reviewReviewed: April 16, 2024 · Stayed in April 2024
Verified reviewReviewed: April 7, 2024 · Stayed in April 2024
Verified reviewLocation is excellent
Good size room clean friendly and welcoming staff
Reviewed: January 9, 2024 · Stayed in December 2023
Verified reviewReviewed: December 15, 2023 · Stayed in November 2023
Verified reviewReviewed: October 10, 2023 · Stayed in October 2023
Verified reviewReviewed: September 17, 2023 · Stayed in September 2023
Verified reviewReviewed: July 12, 2023 · Stayed in July 2023
Verified review