Reviews of Maestral This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
31 Oleny Stepanivny Street, Lviv, 79016, Ukraine
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Loading...
Reviewed: September 9, 2025 · Stayed in September 2025
Verified reviewReviewed: September 8, 2025 · Stayed in August 2025
Verified reviewTravelling to Ukraine these days is not something to be taken for granted. This makes Ukrainians all the more delighted to welcome visitors. Lviv is a beautiful, old city and as an Austrian I felt immediately at home. My stay was dramatic due to an air raid, but there is a shelter in the hotel. The staff were very helpful and even sent me some clothes that I had left behind in the wardrobe. I say thank you and will be back. Slava Ukraini!
Reviewed: September 1, 2025 · Stayed in August 2025
Verified reviewReviewed: August 31, 2025 · Stayed in August 2025
Verified reviewReviewed: August 30, 2025 · Stayed in August 2025
Verified reviewAll. It’s my second stay and I am making it my first choice when I stop in Lviv.
So far nothing . Maybe it is not in the heart of the city
Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewThis is a gem of a place. A new building with modern facilities. Reception 24/7, very friendly. Lift(elevator) large, modern, clean and fast. Room spotless, with fabulous en-suite and copious hot water shower. Great breakfast. We would definitely stay again.
We arrived by taxi, so we didn't have a problem, but it looked like parking might be a little bit of a challenge.
Reviewed: August 28, 2025 · Stayed in August 2025
Verified reviewReviewed: August 25, 2025 · Stayed in July 2025
Verified reviewReviewed: August 20, 2025 · Stayed in August 2025
Verified reviewThe hotel is quite new, everything is in excellent condition, and the staff are extremely helpful.
Reviewed: August 12, 2025 · Stayed in August 2025
Verified reviewStaff is friendly, hotel and rooms is comfortable and spacious, I had a good short stay, very comfy and pleasant.
Reviewed: August 11, 2025 · Stayed in August 2025
Verified reviewReviewed: August 9, 2025 · Stayed in August 2025
Verified reviewReviewed: August 4, 2025 · Stayed in August 2025
Verified reviewReviewed: July 31, 2025 · Stayed in July 2025
Verified reviewReviewed: July 29, 2025 · Stayed in July 2025
Verified reviewNice, clean place, walking distance from the Lviv railway station, not too far from the central city attractions. Clean room. Helpful hotel staff. Good breakfast
Would be nice to have a portion or two of soluble (instant) coffee, with cream and sugar :-)
Reviewed: July 24, 2025 · Stayed in July 2025
Verified reviewFriendly staff, exellent breakfast, nice atmosphere, a clean room . Can be recommended.
Reviewed: July 21, 2025 · Stayed in June 2025
Verified reviewReviewed: July 20, 2025 · Stayed in July 2025
Verified reviewClean, modern and the best service ever
Reviewed: July 18, 2025 · Stayed in July 2025
Verified reviewReviewed: July 14, 2025 · Stayed in July 2025
Verified reviewReviewed: July 12, 2025 · Stayed in July 2025
Verified reviewReviewed: July 9, 2025 · Stayed in July 2025
Verified reviewReviewed: July 9, 2025 · Stayed in July 2025
Verified reviewThe hotel is situated in a quiet residential neighborhood near the train station and it's easy and quick to get to when you arrive to Lviv by train. The team is very friendly and helpful and the breakfast is quite good. There's also a affordable late checkout option.
Some things are broken here and there. We discovered that our room safe didn't work and they couldn't fix it, so they upgraded us to a better room that had a working safe. But there some lights were broken. But overall nothing major.
Reviewed: July 4, 2025 · Stayed in July 2025
Verified reviewReviewed: July 3, 2025 · Stayed in July 2025
Verified review