Reviews of Wien Hotel
Svobody Prospekt 12, Lviv, 79008, Ukraine

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Reviewed: August 30, 2025 · Stayed in August 2025
Verified reviewPerfect location, nice old hotel
Reviewed: August 26, 2025 · Stayed in August 2025
Verified reviewReviewed: August 11, 2025 · Stayed in August 2025
Verified reviewA nice cozy room. Clean bathroom, good water pressure in the shower, temperature was also quite ok, it is quiet, even though the main street is just behind the window.
It would be nice to have a remote for the AC and have the room a couple of degrees cooler.
Reviewed: August 3, 2025 · Stayed in August 2025
Verified reviewThe hotel was clean and comfortable. The staff were helpful but told me that they had found a taxi that would accept card payments, but guess what, as my journey finished the driver would only take cash. Also, given the security situation mentioned by booking.com, when checking in, the receptionist when asked, said there was no security situation or advice ????.
The hotel in the information does not mention that there is no lift. While there's a willing and helpful concierge, it is not just about luggage. At 78 with a heart history, the long stairs up two storeys were not welcome. That information should have been available from the start, and on the booking.com information. I am a huge supporter of Ukraine, and was disappointed by that reality being seemingly hidden. No breakfast until 9.00 am on a weekday? I had to go out to find my breakfast.
Reviewed: August 2, 2025 · Stayed in June 2025
Verified reviewBest location in town. Old-world charm. Excellent value for money. Very friendly staff.
Reviewed: July 18, 2025 · Stayed in July 2025
Verified reviewReviewed: July 16, 2025 · Stayed in July 2025
Verified reviewReviewed: July 8, 2025 · Stayed in July 2025
Verified reviewLocation to city centre/bars/restaurants Room was nice, bathroom was nice. Fresh bottle of water each day. To find the entrance: look for the red/white lion-entrance to the right of this. Lovely outdoor dining area. Well priced. I would stay here again 😁
Very difficult to find hotel entrance. the advertising picture shows the restaurant. Hotel entrance is around the back of this. No information at check in. Re: wifi, restaurant hours, what to do when air raid siren goes off.etc. This could be fixed with a laminated list in each room in different languages as well as a menu as room service from the restaurant, was advertised. Room. Rm 2 overlooked a busy street - quite noisy until about midnight.
Reviewed: July 7, 2025 · Stayed in July 2025
Verified reviewGreat location, clean, comfortable room, nice staff. They have even let me check in earlier, because the room was free.
Reviewed: July 6, 2025 · Stayed in July 2025
Verified reviewReviewed: July 1, 2025 · Stayed in June 2025
Verified reviewGood central location overlooking the Square in Lviv.
A bit noisy with early morning traffic but that was understandable with the cobbled streets.
Reviewed: June 23, 2025 · Stayed in June 2025
Verified reviewReviewed: June 22, 2025 · Stayed in June 2025
Verified reviewReviewed: June 17, 2025 · Stayed in June 2025
Verified reviewCentral location, very friendly staff. Comfortable and clean. Ideal for a stay in Lviv.
Reviewed: June 11, 2025 · Stayed in June 2025
Verified reviewGreat location, really friendly staff, pleasant rooms.
Reviewed: June 10, 2025 · Stayed in June 2025
Verified reviewReviewed: June 5, 2025 · Stayed in June 2025
Verified reviewBoth breakfast and location good
I wish there was a small table in the room so that I could have done my work at a desk rather than sitting on my bed
Reviewed: June 2, 2025 · Stayed in May 2025
Verified reviewReviewed: May 30, 2025 · Stayed in May 2025
Verified reviewThe hotel is in the city centre, nice clean and cosy. Every day a new bottle of still water.
Reviewed: May 30, 2025 · Stayed in May 2025
Verified reviewCentral, clean and lots of close by restaurants and inbuilt bars
Reviewed: May 28, 2025 · Stayed in May 2025
Verified reviewThe location was perfect, within walking distance of almost everything. Breakfast was served after 9 am so we were long gone by that time.
Nothing, although the air raid warnings could have been louder. Slept the whole night through!
Reviewed: May 26, 2025 · Stayed in May 2025
Verified reviewReviewed: May 25, 2025 · Stayed in May 2025
Verified reviewEverything! Staff are amazing and attached restaurant is beautiful.
Nothing! Perfect stay.
Reviewed: May 23, 2025 · Stayed in May 2025
Verified reviewLocation Style Restaurant
Cleaner opened the window after cleaning I ended up having mosquitos for a whole night. Make sure to close the window
Reviewed: May 17, 2025 · Stayed in May 2025
Verified review