What bothered us sounds a bit silly, but it is how it is: The cutlery looks pretty but it is hard to hold. I know from other guests, that they felt the same way. The chairs in the eating area have very straight backs. And the tables have on two sides boards, that make it hard to fit the legs under the table. tldr: More ordinary cuttlery and more comfortable chairs and tables would add a lot of comfort.

This was my second time there, and I loved it like the first time. The breakfast and dinner were good, when there were few guests. They were excellent, when there were many guests and a buffet was provided to choose from. The staff is friendly and helpful. Everything is extraordinarily clean and organized. The view and the pool and hotel bar are great to relax after safari days.

Stayed in September 2025

Although you are around 15km inside the national park, you have to drive 25 mins to the main road and then around 2 hours to get to murchison falls and 1.5 hours to get to safari game drive location. Not allowed in or out after 7pm due to it getting dark and animals roaming around. We were late arriving back from murchison falls at 7.30pm and park staff were unhappy and said they may not permit us entry to the hotel. After some discussion we were allowed to enter and after 15 minutes driving down the now dark single track we encountered a line elephant on the road - very scary when it began coming towards us and we had to turn off the lights and pray it didn’t charge. Thankfully it made its way into the bush after a couple of very long minutes but was a downright dangerous experience. Not worth the money it charges and would suggest other hotels are better situated for doing national park activities. Having said that, those views from the hotel dining area are utterly spectacular!

Views - outstanding Staff - 5 star Food - 5 star Rooms - 3 star Facilities - 5 star Location - 2 star Breathtaking views and outstanding position for a hotel. Truly was a joy to eat the lovely food whilst looking over the river and seeing the hippos; however, rooms need updating and location leaves a bit to be desired.

Stayed in September 2025

Needs few renovation in the rooms. Like bathroom and balcony windows.

Right in the savannah. Thrilling experience and hospitable team.

Stayed in August 2025

The restrictions but I understand it s for our own good since the jotel is within a game park.

The front office is amazing especially the boss Lilian who goes above and beyond to give guests a wonderful experience.

Stayed in June 2025

The road leading to the resort is very uncomfortable

Staff were amazing.

Stayed in December 2024

The hotel's siting alone is worth the visit. Its position overlooking the roaring source of the White Nile is frankly unforgettable, as is the drive through a national park, to get there. The property's social spaces are well-placed; the staff is incredibly accommodating; and the spectacle of watching hippos languish, boar forage, and all manner of Nile critters scamper, is unlike any other place. Lastly, the high level of polish, within the larger Ugandan context (we traveled the entire country, border to border, twice) made it feel extra luxe.

Stayed in September 2024

What I didn't like is that you didn't tell me in advance that we need to pay extra money to enter the park. You told me about it the day before we arrived at the park, when I was already in Uganda and didn't have access to the internet and couldn't read the information you sent me. I think that's not right. You should indicate this when a person makes a booking.

To be fair, we have stayed at this place before. Since I liked this place so much, my husband and I decided to stay there again. I would recommend this place to anyone who decides to visit Uganda. First of all, because you will not find more beautiful nature than here. The restaurant offers a huge variety of food, for every taste.

Stayed in October 2024

Dust

Variety

Stayed in July 2024

my car was stuck in mud ......tried to call hotel but no one came to rescue, waited for almost 2 hrs. it was 5 pm and no one bothers to come, infact they were coming up with some silly excuses, so i had tried myself and somehow managed to get ot of that situation. Came complaining to reception bit reply i got was very cold, not even senior manager bother to came and talked. it was very bad experience and very much disappointing

evrything is so perfect

Stayed in July 2024

The poolside place needs to be renovated and the restaurants! The tables and chairs are old, they need to be changed , even the hotel bedsheets

The room view of the river and pool! Also the breakfast

Stayed in July 2024

Edna was amazing with good customer service. She treated us well. All stuff are very good. Great views to river Nile. Very friendly and caring Manager. Made great experiences in this hotel for us.

Stayed in April 2024

Food service was slow

Chobe a fabulous National Park, this is a historical hotel unbeatable scenic views of the Karuma Falls & The Renown Nile River.

Stayed in January 2024

buildings need some repairs

amazing location with wild animals roaming around very friendly staff

Stayed in October 2023

Service was rubbish Didnt have food items which were on the menu

Stayed in September 2025

There were no facilities for game driving - if you do not have your own car

Stayed in August 2025

Far from the main safari treks

Meals were great!

Stayed in May 2025

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Stayed in September 2025

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Stayed in September 2025

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Stayed in July 2025

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Stayed in July 2025

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Stayed in July 2025

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Stayed in June 2025

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Stayed in June 2025

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Stayed in June 2025