The window is close to the road so it’s too noisy. Cars, motos drive by speeding and high hours of the night. The shop on the other side of the road was playing loud music from midnight all the way to 4am.

A Nice apartment with all necessary amenities.

Stayed in August 2023

Not enough choice for breakfast and meal, some of the things had to ask for when going for breakfast for eg jam for bread was never displayed and given after requesting so many times

The staff were very friendly and very helpful, always happy to help

Stayed in August 2023

Location of the apartment

Food and atmosphere at the restaurant

Stayed in August 2023

I accidentally booked an apartment which is in a different building. It's a bit of a walk and you have to cross their car park and get pestered by some people who are washing cars for clients. I definitely don't want to stay there again.

The food is always very good and the staff is attentive.

Stayed in August 2023

Curtains very thin and so room was light. I was in apartment block which is a bit of a walk from the main hotel. Room faced a road which was a bit noisy but not too bad. TV channels were limited.

Food was great. Himalaya Restaurant and Hotel food were tasty and good portions.

Stayed in July 2023

WE ARRIVED IN KAMPALA AFTER A LONG DRIVE AND THEY WANTED TO MOVE US TO ACCOMMODATION DOWN THE ROAD. VERY LITTLE POINT IN STAYING IN AN HISTORIC HOTEL IF YOU ARE MOVED ELSEWHERE. MINOR EXTRA CHARGE AND WE WERE GIVEN ONE EXCELLENT ROOM AND ANOTHER WHICH REFLECTED THE HOTELS AGE !!!!!!

EXCELLENT RESTAURANT. GOOD SERVICE AND TASTY FOOD

Stayed in July 2023

Outside the apartment needs cleaning up and needs cementing or tarmac

The apartment set up

Stayed in July 2023

breakfast

all good, perfect location, decent rooms. But the breakfast is far below expectations.

Stayed in June 2023

The restaurant closes early in the evening, latest 22:00

Check- Inn and room service worked well, the care a lot about a good stay of the client and his security under any circumstances, beautiful rooms with old wooden furniture (kind of historic)

Stayed in June 2023

I would have preferred a children’s bed instead of a normal additional bed.

Nice building. I liked the style. Extremely nice staff from housekeeping to reception to the restaurant. Very friendly and polite. The food was very delicious. We will definitely come again when we are in Kampala.

Stayed in June 2023

There was a constant smell of mildew or something similar in the room. The only available window was opened but still the smell persisted.

Location

Stayed in June 2023

Tiny bed

Breakfast was very good and the staff was excellent.

Stayed in May 2023

some of the amnesties need maintenance badly, during our stay one of the wardrobe doors broke and fell , apparently all amenities need upgrades .

centrally located , heritage property , delicious food, we tried Indian as well as local dishes . staff is friendly and ready to walk extra mile to make you comfortable. it’s ideal if you have business meetings over coffee in the open gardens as well .

Stayed in June 2023

Bath room.

All facilities

Stayed in June 2023

I booked room with balcony but alloted room with out balcony

Stayed in June 2023

Had to pay cash at check out as CC machine was off site for repair

Clean accommodation, friendly staff who go above and beyond to help you

Stayed in April 2023

The parking area could have a space for paying guests as it was tricky for my driver to park up and yet I had luggage. The bar is Speke was not open it would be nice for there to have a pol table some sort of activity whilst staying at the hotel. I have been here a few times before and it was vibrant at the bar.

The location was great as you are not far from public transport and food places. The staff were very friendly and helpful

Stayed in May 2023

Very good breakfast

Stayed in May 2023

A) Lack of gym B) The room was about 400-500 m from the reception C) Laundry expensive

The room was comfortable and had some useful amenities, the restaurant was good, price reasonable, well-located.

Stayed in May 2023

It is on a busy street (Nile Ave) and can be very loud, although during the night it is not too bad

Location is great for being downtown Nice food at the restaurants Breakfast is good Good shower My room had a balcony (although towards the busy street, but still nice)

Stayed in April 2023

None

I liked the staff Were so good and respectful

Stayed in March 2023

there is an Indian restaurant on site which caused some strong smells throughout the stay

room was a nice size, loved the hot water and shower pressure, and the location was great.

Stayed in March 2023

No parking apparent, and no pool.

After hot conditions up in the North, the A/c was very welcome, and the breakfast acceptable. They also served me the best toasted sandwich that I have had in years with room service speed excellent The concierge service were excellent packing up two large pictures that I was unable to get into my bag at a not unreasonable cost.. Centrally located with easy access to financial district and a taxi rank right outside. Probably good for a short business visit.

Stayed in March 2023

The Shower system, and the air conditioning

the location is excellent!!

Stayed in February 2023

There should be toothpaste and toothbrush provided and the line wasn’t clean and it wasn’t smelling fresh

location and the staff who served dinner. very good customer care

Stayed in January 2023