We were missing the hairdryer in our room. Upon asking twice we did receive one. Whilst there was a microwave and sink in the room no cutlery or crockery were supplied apart from water glasses. Cutlery and plates would be useful to eat reheated leftovers. I was also disappointed there was no kettle/tea/coffee in the rooms. I like to have a cup of tea or coffee first thing in the morning whilst getting ready. Also no water bottles were supplied.

Fun quirky boutique hotel. Nice coffee shop and bar downstairs. Great location. We could walk everywhere (even with a 4yr old and 6 yr old) - we walked to the river cruise, to Magnificent Mile, Navy Pier, Millenium Park etc. Large rooms - we booked a double queen room with living area. It was perfect, as we could put the kids to sleep and sit in the living room watching tv. We really liked the unique view from window in our room into the back alley where there was an art installation. Our other window looked out onto the main street and had a nice view.

Stayed in March 2024

good location

Stayed in February 2024

Parking is expensive but I didn’t mind because I was expecting that. The fact you have to pay every time you leave I didn’t like.

The room was a little smaller than what I expected but it was good. The staff was nice.

Stayed in March 2024

The front desk staff could've been a bit more warm.

Fantastic location, right at the heart of downtown. You can literally cover all major places of interest by walk. Riverwalk is 10 is 10 minutes walking distance. Clean rooms with adequate amenities and absolutely value for money.

Stayed in March 2024

The view, but for the value I get it.

I’ve stayed at Acme Chicago a few times and I really like this hotel. It’s starting to become a super favorite! I definitely will be back.

Stayed in February 2024

A bit tight. Not as clean as it should have been.

Location.

Stayed in November 2023

The smallest room I've ever stayed in is noteworthy, but nothing else really to complain about. The girl at the front desk who checked us out on our departure wasnt' all that friendly, but the guy at check in had enough personality to make up for that. He was really nice! Front desk will hold your bags while you wander after checking out if you are catching a late flight. But perhaps that chore was why our interaction upon leaving wasn't the warmest.

The location of the hotel was great and our very late at night check-in worked out just fine, even though they keep the front door locked at night and access is granted after ringing the bell. We fortunately only waited a couple moments before being let in. The elevator to our room was decorated with music albums and the entire vibe of the place (the music, art in the halls and walls, and the chalkboards on doors), was all very unique, but gave me a familiar feeling of nostalgia. Our room was clean, but it was really, really small. But not like we had to spend much time in there - we were on vacation to explore, which is what we did most of the time we were there. Helpful suggestions from the front desk were appreciated, as was the bar within the hotel's building, and the coffee shop next to it.

Stayed in November 2023

The room without daylight.

Great property. The only bummer was the view and daylight but the room itself was awesome. The only reason I didn’t give this property a 10 was because I booked the room with the expectation of a fridge and microwave as listed in the detail description for this room. Its why I booked. When I got in the room there was no microwave and I did mention it. But other than that. Great room, good staff. The room was clean and quiet with a great location and price. I really like this place. I will definitely be back.

Stayed in December 2023

No view and easy to miss when walking down the street. Also my Uber driver missed it.

Comfortable bed, nice walk in shower with rain shower head, very quiet for s city hotel.

Stayed in December 2023

Coffee is no longer offered in the morning, and rooms do not have coffee makers. I can’t remember ever staying in a hotel that did not have an in room coffee maker or coffee offered in the morning. Rooms are getting a little run down.

Hip and trendy, great location. Overall a fun place to stay.

Stayed in October 2023

Toilet tissue was rather rough!

Quirkiness & decor

Stayed in December 2023

N/a

All was good

Stayed in December 2023

Room looked like it hadn’t been swept completely although everything else appeared clean. Bathroom lighting is too dim to apply makeup. Instructions re: how to obtain discount on parking was not given to us upon checking and I had to contact front desk. NO COFFEE POT IN THE ROOM

Great location near places we wanted to go to on the Magnificent Mile. Staff was very friendly. Bed was comfortable. Nice shower

Stayed in November 2023

Inside room was very dark

Location

Stayed in October 2023

Staff could be a bit more welcoming/friendly, provide tips/information.

Very good location, spacious and clean rooms. On Saturday there is a ‘free walking tour’ starting from the hotel which is good

Stayed in November 2023

The beds were rough and loud made a strange pop noise every time you sat down

The location was convenient

Stayed in November 2023

The pillows were kinda flat but they gave me extra ones so it all worked out.

The location was perfect

Stayed in October 2023

It should have breakfast included in the fare.

Perfect location in the heart of Magnificent Mile. Market, Eataly, Starbucks Reserve, everything a few steps from the hotel.

Stayed in October 2023

The room was facing the alleyway, so not a lot of natural light.

Friendly staff, great location, and the bed was super comfy.

Stayed in September 2023

No tea/coffee making equipment in room.

Location

Stayed in October 2023

Shower was small, pillows uncomfortable

Convenient, clean, good price Berkshire Room downstairs is the best bar we’ve ever been to. Went 3 of 4 nights we stayed.

Stayed in October 2023

Clean, modern, friendly staff. Easy to get to from airport with public transportation (train)

Stayed in October 2023

A few little things in rooms, like knicks on the doors. Just little cosmetic. The only reason I didn’t give a 10. But everything else was exceptional. Awesome value. Definitely will be back with family.

Location was great.

Stayed in October 2023

Sound travelled very easily through my door, so when some people came loudly onto my floor at 1:30 am, I got woken up. I value my sleep a lot, so it really detracted from my stay. It would also be nice if there was a bit more of a lounge space besides the Berkshire room (a cozy bar), for doing work or reading outside of the room.

The location was awesome, surrounded by restaurants and within walking distance of a lot of other places one might want to go to. The vibe was also nice, and the rooms were able to be very dark, which is nice for sleeping.

Stayed in October 2023