Reviews of The Allegro Royal Sonesta Hotel Chicago Loop This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
171 West Randolph, Chicago Loop, Chicago, IL 60601, United States of America
#114 of 180 hotels in Chicago
Guests' ChoiceReview Score
Based on 876 hotel reviews
8.1Score breakdown
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Cleanliness
8.5
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Comfort
8.5
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Location
9.2
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Facilities
8.1
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Staff
8.8
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Value for money
7.6
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Free WiFi
7.9
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Reviewed: April 22, 2024
Mary
United States of America8 Reviews1 helpful vote8.0“Expensive but okay”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Tiny bathroom. Small room. No coffee maker in room. No cups in bathroom. When we tried to tab out at the bar, bartender was absent for at least 30 minutes. Customers cam and left without any service
Room was clean. Bed was comfortable
Stayed in April 2024
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Reviewed: April 15, 2024
Robert
United States of America17 Reviews3 helpful votes9.0“Restorative stay in a renovated, historic Chicago hotel.”- • Leisure trip
- • Couple
- • Preferred King Room
- • Stayed 1 night
The price was a bit high for the location and room.
Great, spacious room. Clean, comfortable accommodations. Great city center location.
Stayed in April 2024
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Reviewed: March 26, 2024
Samantha
Switzerland24 Reviews4 helpful votes9.0“Design and Location”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Personal at the lobby not particularly friendly, rest of the service was great!
Belle Epoque style, very nice renovated caring of details. Lobby and Bar are amazing. We had a huge room, very confortable. Location is also great.
Stayed in March 2024
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Reviewed: March 21, 2024
Anna
United States of America10 Reviews1 helpful vote7.0“nice overall but overpriced”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
parking was $45 dollars a night, also there was a $30 fee per day for “amenities” that most hotels provide for free, which included things like wifi and access to the gym which is normally included free of charge at most hotels. also felt like the room was very very small and a little beat up for how much money we spent to stay there.
great location, easy walk to river walk or many hot spots in downtown Chicago. really cute lobby and bar area that is nicely decorated.
Stayed in March 2024
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Reviewed: March 18, 2024
Joseph
United States of America1 review9.0“The atmosphere and visual quality were the best impressions”- • Leisure trip
- • Couple
- • Preferred King Room
- • Stayed 1 night
- • Submitted from a mobile device
The room furniture set up with TV was not functional
The decor was outstanding!
Stayed in March 2024
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Reviewed: January 30, 2024
Rei
United States of America16 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Preferred King Room
- • Stayed 2 nights
- • Submitted from a mobile device
I wish there was a microwave or a kettle in the room
Stayed in January 2024
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Reviewed: January 23, 2024
Miriam
United States of America2 Reviews8.0“Very pleasant and clean stay.”- • Leisure trip
- • Solo traveler
- • Preferred King Room
- • Stayed 2 nights
smallish bathroom
Room size, good heating, quiet
Stayed in December 2023
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Reviewed: January 15, 2024
Neha
United States of America15 Reviews7 helpful votes8.0“Excellent!”- • Leisure trip
- • Solo traveler
- • Preferred King Room
- • Stayed 1 night
- • Submitted from a mobile device
Bathroom was a bit small and outdated
Great location! The lobby is beautiful and room was spacious. Comfortable bed
Stayed in January 2024
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Reviewed: January 11, 2024
K9lover
United States of America12 Reviews2 helpful votes8.0“All-in-all was a nice hotel and felt very safe and comfy”- • Leisure trip
- • Couple
- • Preferred King Room
- • Stayed 4 nights
Bathroom door handle kept coming off, thin wall between our room and neighbors - heard their muffled conversations
bed was comfy
Stayed in January 2024
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Reviewed: January 9, 2024
Diana
United States of America102 Reviews16 helpful votes7.0“Nice hotel but not worth it.”- • Leisure trip
- • Couple
- • Preferred King Room
- • Stayed 2 nights
- • Submitted from a mobile device
The destination/resort fee was a waste. The things it’s supposed to include are complementary at most hotels. The WiFi was trash. We were in a room at the very end of the hall and got zero signal because we were too far from the router. Neither my laptop nor cellphone could connect from the room. When I walked a few feet into the hallway, I was able to get a connection. When I asked the staff about this, they suggested I restart my devices, and when that did not solve the issue, they suggested it must still be my device that’s the problem.
It was easy to find and very centrally located.
Stayed in January 2024
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Reviewed: January 2, 2024
Nicole
United States of America2 Reviews1 helpful vote8.0Very Good- • Family with young children
- • Deluxe Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Sheets
Location
Stayed in January 2024
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Reviewed: December 30, 2023
Antoine
France14 Reviews7.0“Good quality hotel with large rooms and well located”- • Business trip
- • Solo traveler
- • Preferred King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing special
Location
Stayed in December 2023
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Reviewed: December 29, 2023
Carlos
Mexico4 Reviews9.0“A definite must when visiting Chicago!”- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 1 night
The location since it is a 10 min walk to Michigan Av and a 10 min walk to Millenum Park. It also has access to a publik parking which is less than a block away.
Hotel decoration, room confrontes and size + a great location in Chicago. It definitley exceeded my expectations, bust they still need a good dinning room.
Stayed in December 2023
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Reviewed: December 11, 2023
Erika
United States of America3 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
Destination fee
Beautiful Location is nice
Stayed in December 2023
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Reviewed: December 10, 2023
Emily
United States of America7 Reviews8.0“Great location!”- • Leisure trip
- • Couple
- • Preferred King Room
- • Stayed 3 nights
Really wish the bathroom had ventilation. Bring a candle or some matches if bathroom smells are a concern.
The location can't be beat! Very walkable to so many things. We also loved the coffee service in the morning and the lobby area for a quiet place to get a bit of work done.
Stayed in December 2023
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Reviewed: December 8, 2023
Catherine
Ireland12 Reviews7.0Good- • Business trip
- • Solo traveler
- • Preferred King Room
- • Stayed 3 nights
- • Submitted from a mobile device
No breakfast available
Stayed in November 2023
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Reviewed: November 30, 2023
Pablo
United States of America36 Reviews4 helpful votes9.0“Excellent choice”- • Leisure trip
- • Couple
- • Preferred King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Bathtub instead of shower. Seemed out of place
Good location. Good size of the room.
Stayed in November 2023
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Reviewed: November 29, 2023
Joshua
United States of America14 Reviews7.0“Comfortable stay with a couple minor annoyances. Booked the king suite, not worth it but the basic room seems to be a de”- • Leisure trip
- • Couple
- • One-Bedroom King Suite with Two Person Tub
- • Stayed 1 night
- • Submitted from a mobile device
Smoke detector beeping and toilet handle making toilet run constantly
Great location
Stayed in November 2023
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Reviewed: November 27, 2023
Bernardo
Mexico6 Reviews8.0“Great hotel with some caveats”- • Leisure trip
- • Couple
- • Preferred King Room
- • Stayed 5 nights
- • Submitted from a mobile device
Limited morning services. No daily cleaning and the issue they charge a resort fee.
The decoration and the location. Very clean.
Stayed in September 2023
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Reviewed: November 23, 2023
James
United States of America1 review7.0Good- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Room 1812 the smell was so bad we had to move. I celt bad for anyone that stayed in that room. You would have died in that room with the smell. I was breaking out and my wife was severely nauseous. Othe than that great staff and good parking to not worry about your car.
The close proximity to everything .
Stayed in November 2023
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Reviewed: November 7, 2023
Courtney
United States of America11 Reviews8.0“I will be back”- • Leisure trip
- • Couple
- • Preferred King Room
- • Stayed 2 nights
Other than needing a face-lift, it was all good. I loved the old architectural details.
The room had everything we needed. While a bit "tired" it was clean and comfy and quite big. When I arrived, Nick checked me in and insisted on walking outside with me to show me how to get to the parking.
Stayed in November 2023
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Reviewed: November 1, 2023
Imre
Hungary10 Reviews1 helpful vote9.0“Good hotel in the loop”- • Business trip
- • Solo traveler
- • Deluxe Queen Room
- • Stayed 5 nights
- • Submitted from a mobile device
there are a few more affordable hotels with same quality
central location in loop
Stayed in October 2023
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Reviewed: November 1, 2023
Sophie
United Kingdom2 Reviews7.0“Great location. Lovely lobby. staff need to be more knowledgeable about the hotel facilities”- • Leisure trip
- • Couple
- • Deluxe Queen Room
- • Stayed 2 nights
Rooms a little tired and a bit disappointing compared to the lovely lobby. Free drinks were being handed out for guests but nobody told us this and it looked like a private event. Luckily I'm not shy so asked! Free for guests at the weekend. We asked about Happy Hour...nobody really knew and we found out it was at the restaurant bar and not the lobby bar. we went down to this bar and asked the bored looking hostesses. They said bar was full - all 8 stools! haha! We asked if we could sit at one of the 50000 empty tables, which we could. A bit more common sense and personality needed. Bar staff - we asked which drinks were happy hour and they went through with us, we ordered them and then were charged full price...and then had to wait for a refund with no apology. We didn't go back which was a shame as we would have tried the food! The small things make impressions.
The hotel lobby is beautiful. Staff friendly especially a lady we met in the lobby who had been working there for many many years - Esther I think her name was. excellent location baggage left luggage available close to all the attractions nice safe feeling area next door to a theatre
Stayed in October 2023
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Reviewed: October 26, 2023
Richard
United States of America58 Reviews9 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Deluxe Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Small room. No cleaning service during my 3 night stay. Small closet.
Close to the river walk. Quiet area, virtually empty on the weekend. Easy walk to restaurants and bars. Close to the "L"
Stayed in October 2023
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