Reviews of Aloft Harlem This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
2296 Frederick Douglas Boulevard, Harlem, New York, NY 10027, United States of America
#295 of 408 hotels in New York
Guests' ChoiceReview Score
Based on 474 hotel reviews
7.7Score breakdown
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Cleanliness
8.1
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Comfort
8.1
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Location
8.3
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Facilities
7.8
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Staff
8.6
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Value for money
7.2
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Free WiFi
8.4
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Reviewed: March 4, 2024
Robert
United States of America1 review8.0“Great value in the heart of Harlem”- • Business trip
- • Group
- • Aloft, Guest room, 2 Queen
- • Stayed 2 nights
Bathroom door didn't fully close, somewhat difficult to sleep with given pillows
Very nice and attentive staff; great value, and clean facilities which were well-stocked
Stayed in March 2024
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Reviewed: February 22, 2024
Sally
United States of America6 Reviews8.0“ALoft is a pleasant hotel in Harlem with good wifi, fluffy comforters, and relaxed atmosphere.”- • Leisure trip
- • Couple
- • Aloft, Guest room, 1 King
- • Stayed 3 nights
Not as close to the subway as I would have preferred.
Front desk people were nice.
Stayed in February 2024
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Reviewed: February 5, 2024
Seidah
United States of America9 Reviews7.0“If you are looking to stay in Harlem and enjoy the city, this is the place to be.”- • Leisure trip
- • Family with young children
- • Aloft, Guest room, 1 King
- • Stayed 2 nights
Nothing bad to notate within our visit. We will be sure to return on our next layover in New York. Thank you again.
Overall, our stay at the Aloft was as expected as it is our go to hotel when having a layover in New York. It is located in the heart of Harlem and many of our favorite people and places are near by which makes travel seamless given NYC traffic. The staff are very accommodating and provide exceptional recommendations for events in the hotel and will gladly assist you with any plans in the city.
Stayed in January 2024
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Reviewed: January 25, 2024
Adriana
United States of America32 Reviews1 helpful vote9.0“Great stay, to save some money”- • Leisure trip
- • Family with young children
- • Aloft, Guest room, 2 Queen
- • Stayed 1 night
Nothing, everything was great.
The hotel is located 2 blocks away from the subway, that means that you are 20 minutes away pretty much from everywere in NYC. There are also markets to buy food, a couple of blocks away. We arrived the day after Xmas and had a bad first impression of the neighborhood (it was dirty), but then it was great. Always busy and safe. The hotel has a great vibe, with friendly staff, a pool downstairs and complimentary coffee.
Stayed in December 2023
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Reviewed: January 8, 2024
Adriana
United States of America32 Reviews1 helpful vote8.0“Great value hotel”- • Leisure trip
- • Family with young children
- • Aloft, Guest room, 2 Queen
- • Stayed 6 nights
This may sound silly, but the carpet on the room floor was too worn. The shower door did not close completely but we found a way to avoid the water to drip on the bath floor.
The hotel is nice, with good music, nice personnel and a pool table in the lobby, which was a lot of fun. The neighbourhood is ok. The hotel is 200 mts from the subway which is super convenient. There's a great market a block away to buy all sorts of food and drink. We were on the 5th floor and it was quite. We loved the experience.
Stayed in January 2024
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Reviewed: January 7, 2024
Ann
United States of America1 review8.0“Clean and convenient to subway stop. Good value. I would stay here again.”- • Leisure trip
- • Family with young children
- • Aloft, Guest room, 1 King
- • Stayed 5 nights
- • Submitted from a mobile device
The location and helpful staff.
Stayed in December 2023
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Reviewed: January 3, 2024
Shavon
United States of America11 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Aloft, Guest room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
Heat didn’t work very well in our room and a microwave would’ve been fantastic to have!
Stayed in January 2024
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Reviewed: January 2, 2024
Shavon
United States of America11 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Aloft, Guest room, 1 King
- • Stayed 3 nights
- • Submitted from a mobile device
The heat in our room didn’t work properly and a microwave would’ve been so helpful!
Stayed in January 2024
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Reviewed: December 31, 2023
Tannaz
United States of America1 review7.0Good- • Leisure trip
- • Group
- • Aloft, Guest room, 1 King
- • Stayed 2 nights
I didn't use the breakfast during my stay at this hotel. Regarding the location, it was good but not perfect; it was a little far from downtown, so I had to use the subway whenever I wanted to get there. However, the neighborhood was quiet and seemed safe.
Stayed in December 2023
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Reviewed: December 18, 2023
Ruben
Spain2 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Aloft, Guest room, 2 Queen
- • Stayed 5 nights
- • Submitted from a mobile device
Ascensor no funcionaba
Stayed in December 2023
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Reviewed: December 18, 2023
Paul
France18 Reviews1 helpful vote9.0“Super nice!”- • Leisure trip
- • Couple
- • Aloft, Guest room, 1 King
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
Very clean, very easy to access with the express line nearby. Nice staff and very comfortable room!
Stayed in December 2023
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Reviewed: December 17, 2023
Attila
Finland74 Reviews10 helpful votes9.0“Good value for money!”- • Leisure trip
- • Couple
- • Aloft, Guest room, 1 King
- • Stayed 4 nights
- • Submitted from a mobile device
They just couldn’t bring coffee into the room :-) We regularly fetched the complimentary morning coffee from the lobby.
Great service. Although can’t call it cheap, but regarding New York prices, good value for money. Close to subway and can reach Times Square, Barclays Center and JFK with just one ride.
Stayed in December 2023
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Reviewed: December 11, 2023
Vincent
United States of America1 review8.0“Very good hotel except location”- • Leisure trip
- • Couple
- • Aloft, Guest room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
The location is Harlem, strange people on the streets with many homeless people. Don’t expect to go around after 11 pm. The property is lovely though
All except the location
Stayed in December 2023
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Reviewed: November 20, 2023
Eleanor
United States of America3 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Aloft, Guest room, 2 Queen
- • Stayed 1 night
- • Submitted from a mobile device
Location was great! Was in the area for a concert at the Apollo Theater. Only a block away, few minute walk.
Stayed in October 2023
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Reviewed: November 4, 2023
Julie
United States of America1 review7.0“Location was good”- • Leisure trip
- • Couple
- • Aloft, Guest room, 1 King
- • Stayed 4 nights
Decaf coffee in the breakfast area never worked
Bed was comfy
Stayed in October 2023
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Reviewed: October 15, 2023
Marilyn
United States of America9 Reviews3 helpful votes7.0“good location, pleasant staff”- • Leisure trip
- • Solo traveler
- • Aloft, Guest room, 1 King
- • Stayed 4 nights
shower needs to be throughly scrubbed to remove mold
Stayed in October 2023
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Reviewed: September 29, 2023
Piotr
Poland1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Aloft, Guest room, 1 King
- • Stayed 6 nights
No kettle to make tea, only an option with a coffee machine, otherwise everything was good.
Good location for exploring New York. Close to metro station, 125 stop. Large, comfortable room for a few-day stay.
Stayed in September 2023
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Reviewed: September 20, 2023
Luis
Brazil50 Reviews1 helpful vote9.0“very good benefit cost”- • Business trip
- • Solo traveler
- • Aloft, Guest room, 1 King
- • Stayed 5 nights
no coffee
very nice room
Stayed in September 2023
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Reviewed: September 19, 2023
Keith
United States of America2 Reviews8.0“Lovely hotel with very friendly staff. Excellent comfort and value for New York City accommodations.”- • Leisure trip
- • Couple
- • Aloft, Guest room, 1 King
- • Stayed 3 nights
The housekeeping didn't come to clean the room on occasion.
The location of the hotel was excellent. Very close to local restaurants, & bars. Also close to public transportation. Very friendly staff.
Stayed in September 2023
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Reviewed: September 9, 2023
Kambita
Bermuda6 Reviews8.0“Good for short stay”- • Leisure trip
- • Solo traveler
- • Aloft, Guest room, 1 King
- • Stayed 1 night
- • Submitted from a mobile device
The street level entry using the elevator to the hotel felt like it was not part of the hotel and needs to be more inviting.
The bed was comfortable, and the room was clean and spacious.
Stayed in September 2023
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Reviewed: August 17, 2023
Cynthia
Canada1 review2 helpful votes9.0“Bed is very comfortable”- • Leisure trip
- • Solo traveler
- • Aloft, Guest room, 1 King
- • Stayed 7 nights
- • Submitted from a mobile device
Okay… I did not have breakfast
Stayed in August 2023
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Reviewed: August 17, 2023
Peggy
United States of America1 review2 helpful votes7.0“Quick trip with a focused reason to visit. Will look for a different Marriott hotel for future visits.”- • Leisure trip
- • Family with young children
- • Aloft, Guest room, 2 Queen
- • Stayed 3 nights
- • Submitted from a mobile device
Water pressure in shower, room door was very heavy, building appeared old and dated for a Marriott hotel. Elevators were old and noisy.
Not much. Staff were great. Won’t stay here for future visits.
Stayed in August 2023
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Reviewed: August 9, 2023
Cameron
United States of America12 Reviews2 helpful votes7.0“We'll stay here again.”- • Leisure trip
- • Group
- • Aloft, Guest room, 2 Queen
- • Stayed 1 night
I prefer parking my own car onsite for free, rather than paying $55 for valet.
It's an easy walk to Columbia where my daughter attends. The price was good for Manhattan. Check in was easy and the staff were friendly and helpful. The room was fine.
Stayed in August 2023
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Reviewed: July 20, 2023
Kamile
United States of America1 review1 helpful vote9.0“Marriott Should Embrace Its' Diamond”- • Family with young children
- • Aloft, Guest room, 1 King
- • Stayed 6 nights
- • Submitted from a mobile device
Hotel needs upgrades.
Location..location...location! Apollo, Schomberg Center for Black Research, historical landmarks, convenience, Sugar Hill, staff, historical/cultural significance.
Stayed in July 2023
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