There was some work done in other rooms but that’s not normal and it’s good to see they keep everything up to date. So nothing to worry about.

Clean, quiet and close to everything

Stayed in April 2024

The upstairs bathroom is noisy

Clean, fireplace is cool, paper towel on the table is a plus

Stayed in April 2024

Going in the bathroom door is kinda a small space but not a major issue

Cleanliness

Stayed in April 2024

The room was very clean with all that we needed. Shampoo, hair conditioner, soap, hair dryer, iron are available. The contactless check in and checkout are very simple and easy. The hotel is near everything.

Stayed in April 2024

N/A

This hotel is walking distance to everything (2mins). The room we stayed in was modern. Self check in can be tricky but works very well. Free parking on site. Would definitely stay again!

Stayed in April 2024

You hear everything from the 2nd floor

Perfectly located, big room, clean, easy access

Stayed in April 2024

The room wasn’t super clean, there was used tissue papers on the floor and the floor had lots of pieces of dirt everywhere. Bathroom definitely needs updated and soaps/shampoo they had available were terrible quality. This hotel was a contactless check in / check out. Some aspects of this was nice, especially when we got in late our first night but the whole experience didn’t seem personable at all. The bed wasn’t super comfortable and was quite squeaky. The walls were really thin so you could hear your neighbors very easily (Nextdoor and upstairs).

Location was great! It’s about a ten minute walk to the gondola, you really couldn’t get closer! An electric fire place was in our room which added a nice touch to the ambiance. The text message service the hotel had was very responsive which was great! They also let us park in the parking lot for a few extra hours after we checked out so that we could board.

Stayed in April 2024

I received about 7 messages prior to my check-in, which could have been reduced to maybe 2. The power went off, so our heater was off until staff came to reset it, which took a minute. Staff also had to come into our room while we were gone since the breakers were in our room. However, they did ask for permission to enter, and I had no problem with it, personally. When we came back, none of our personal belongings were moved or lost. It was more of a minor inconvenience.

The location was great. Everything we came to do in Tahoe was within a 2 mile radius, so that was a major plus. The room was spacious and clean. Although the parking lot was small, we had no trouble finding an available spot. I also liked the pre-check in procedure and contactless check-in.

Stayed in March 2024

Nothing

Great location. Easy to access everything in the area

Stayed in March 2024

Limited parking.

Clean and modern looking.

Stayed in March 2024

The cozy room and great staff support

Stayed in March 2024

Sometimes the noise from outside / neighbors could be a bit loud. But overall pretty ok for us.

Location is really great, it was walkable to the gondola (for us). And overall room was newish & clean.

Stayed in February 2024

The sound insulation could use some improvement. I can hear all the walking from upstairs

A lot of spaces with fully equipped kitchen / dinning area. The shower was the best I have seen in lake Tahoe. Very comfortable bed and love the location (10 minutes walk to the heavenly ski resort gondola)

Stayed in February 2024

There was actually nothing that we did not like.

The room was really clean and pretty - nice clean bathroom with good shower and water pressure. Just a lovely place!

Stayed in February 2024

I didn’t like that there were other people’s hair everywhere in the room, the kitchen sink was dirty, there was only enough sugar for coffee for 2 servings. people were moved to the second floor at 12 o'clock at night and until 2 o'clock they made a lot of noise. Very thin walls. The handles on the bedside tables are torn off. The beds are definitely not king size

I liked that the hotel is contactless, there is a mini kitchen, a coffee maker and enough coffee. There is a TV. Very close to the center, uphill.

Stayed in February 2024

The bathroom is a bit small

Good location and clean

Stayed in February 2024

TV didn't work well. Remote was hard to operate, and the streaming kept freezing up and rebooting. Thin walls, could hear conversations in other rooms.

Really great hotel. Easy check in, wonderful room, great fireplace, firm but comfy mattress. Never saw any staff or guests, so felt very private. Tons of free coffee pods and coffee maker. A very short walk to town and casinos.

Stayed in February 2024

Nothing.

the location is just a minute or two from heavenly village. The room are so neatly done, clean sheets, and everything clean. Very accomodating, quick response to whatever queries. I had a request for early check-in, there was no promises but they tried their best to accomodate my request even if last minute we were late for check in due to unforeseen car wmergency.

Stayed in February 2024

N/A

Clean modern room. Excellent location. Easy check in and check out process.

Stayed in January 2024

The Jeffrey was perfect for a ski weekend. It is less than a 10 minute walk from the Heavenly Gondola. The room was comfortable and had enough space for our ski equipment. Plenty of parking. There is no staff on site but their support team was very responsive and easy to reach over text and phone. Great value!

Stayed in January 2024

Uncomfortable bed and blanket

Stayed in January 2024

N/A

Location.

Stayed in January 2024

No one cleaned up the snow in the parking lot or the stairs after/during the snow fall. Not enough towels, and the ones provided were on the small side. Nice fireplace with seating in the lounge but it was locked and was not made aware of a code for the door.

Nice room set up. Good looking property.

Stayed in January 2024

We could hear people walking upstairs late at night and early in the morning, which was okay with us but woke up our 1 year old!

Clean property. Walking distance to the gondola and restaurants. stayed with my wife and a 1 year old, and everything was great.

Stayed in January 2024