8370 Broadmoor Road, Mentor, OH 44060, United States of America
#8 of 8 hotels in Mentor
Guests' ChoiceBased on 96 hotel reviews
4.8Cleanliness
5.5
Comfort
5.4
Location
7.3
Facilities
5.2
Staff
7.4
Value for money
6.4
Free WiFi
6.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 5, 2022
Linda
United States of AmericaBlood stains on the walls, table disassembled, flying insects in the room, black hairs and dead bug on the towel, floor squashy feeling.
I appreciated the hot water, mini fridge, the key opened the door, power to charge my devices
Stayed in September 2022
Reviewed: August 31, 2022
Spalding
United States of Americabap
aP I’ll ok No
Stayed in August 2022
Reviewed: August 30, 2022
Robert
United States of AmericaNo carpeting anywhere; thin walls; noisy dogs in next room; needed more towels and soap!
Nice staff; great location; bathroom met my needs
Stayed in August 2022
Reviewed: June 13, 2022
Melissa
United States of AmericaThe beds were very hard. For someone with medical issues it was difficult to get a good nights rest.
The friendliness of the staff, the cleanliness of the facilities, the price, and location.
Stayed in May 2022
Reviewed: May 10, 2022
Judy
United States of AmericaBarely gave you a bar of soap. No shampoo and no hair dryer. 2 towels ,1 wash cloth. No blanket for the bed and only one pillow for each bed. Yoy get what you pay for I guess.
Convenient to sites. It was adequate for 1 night stop over to sleep.
Stayed in May 2022
Reviewed: April 7, 2022
Michael
United States of AmericaThere was a lot of people living there full-time they were noisy Some of them were walking around in robes the place Felt very unsafe Some of the noises I heard through the walls were intimidating
The receptionist and check it was nice Parking was adequate And the Lighting it was good
Stayed in April 2022
Reviewed: October 21, 2021
Deborah
United States of AmericaOlder facility. Didn't smell good. A little bit scary but last room in the area.
Location worked for us.
Stayed in October 2021
Reviewed: October 15, 2021
Cheryl
United States of AmericaThe floor needs to be cleaned couldn't take off shoes. The air-conditioned needs fixed vary loud.
Stayed in October 2021
Reviewed: October 3, 2021
Judy
United States of AmericaIt could have been more quiet.Too many people "hanging out".It was what I expected for what I paid.
There was no breakfast.
Stayed in October 2021
Reviewed: September 27, 2021
Amy
United States of AmericaToo many people just hanging out being loud. Cigarette buds all over the ground. No bolt lock on door.
The price was nice, staff was very nice.
Stayed in September 2021
Reviewed: August 15, 2021
Alexander
United States of AmericaThe rooms need some fixing up. Not in the best shape but it still has everything you need. A little remodeling and cleaning could go a long way.
Location is great! Right by the highway and next to McDonald's and gas station. Pricing is great too!
Stayed in August 2021
Reviewed: August 8, 2021
Sheesha_marie
United States of AmericaI ordered a King non-smoking and got a 2 bed smoking. My guest complained about the smoke smell. The towels had stains on them. The people next door seemed to be living there and sat outside constantly. For one night it was ok. Just needed somewhere to crash for the night for cheap. The sheets were clean. Could use some new pillows. The office was being renovated..hope they invest in upgrading the rooms as well.
I did like the large inroom refrigerator as well as the AC after being outside all day. Mattresses were not bad. Bathrooms were clean but use a deep clean like washing the walls and doors. It's not the Ritz but for the price it's not bad.
Stayed in August 2021
Reviewed: June 27, 2021
Darnell
United States of AmericaNo wash clothes beds to low to the floor, and soap was to small, was big enough for a Barbie doll. Smelled like smoke rust on tub.
Staff was friendly
Stayed in June 2021
Reviewed: June 16, 2021
Torytoomuch
United States of AmericaVery dirty
Own doors
Stayed in June 2021
Reviewed: April 18, 2024
Leslie
United States of AmericaThe room was utterly disgusting. I expected a basic level of cleanliness, even for a cheap hotel in America, but this fell far below any acceptable standard. It smelled awful, everything felt dirty, and the walls were grimy with pieces falling off and debris stuck to them. The beds had thin, unwashed covers, and the mattress covers were stained and covered in everybody fluid imaginable. The pillows were equally gross, with thin pillowcases barely concealing their state. I had to double up the bedding to try to avoid the filth. Behind the bed and under it were covered in splatters of food and unknown substances. The automatic lights were annoying, especially when one would randomly turn on in the middle of the night, waking me up multiple times until I finally unscrewed the lightbulb. I arrived at 1:30 AM and would have left if there were any other rooms available in town, but everything was booked due to the eclipse. I had to talk myself into staying, and I wouldn't recommend this place unless your standards are incredibly low and you have no other options. The only way you would feel comfortable here is if you're used to sleeping under a bridge or in a dumpster, and maybe that's their norm for their clientele.
It was close to what I was trying to do, and they had available rooms, but everything was very busy due to the eclipse, so it was hard to get a room.
Stayed in April 2024
Reviewed: March 13, 2024
Doriana
United States of AmericaThe cable was out the room was not clean I saw one too many roaches and it turns into a parking lot party at night time keeping my kids awake . Check out is at 11 but someone who don’t understand English shows up to put you out the room at 10:30 am this was a complete waste of my money I didn’t get any sleep I will never stay there again
The wifi was fast and everything is convenient in the area for close by shopping .
Stayed in March 2024
Reviewed: March 3, 2024
Austin
United States of AmericaCondition of room
Price location
Stayed in March 2024
Reviewed: November 27, 2023
Harmon
United States of AmericaThe place was horrible. Hair all in the tub, pubs on the toilet seat, cigarette ashes all over the bathroom, something all over the sheets. Refused to refund me after only being there about an hour, before deciding id rather sleep in my car. Lost our on 80$. Never again
Stayed in November 2023
Reviewed: October 31, 2023
Bj
United States of AmericaBed very low. Bathroom was sooo small. Toilet seat was loose.
Easy to get to. WONDERFUL staff
Stayed in October 2023
Reviewed: October 19, 2023
Larquisha
United States of AmericaThe smell in room no heat location was Way further than planned linen had crumbs on bed
Nothing
Stayed in October 2023
Reviewed: July 25, 2023
Diana
United States of AmericaVery thing but the price. I guess you get what you pay for. So Not recommend anyone to stay in this location. it is less than okay.
Absolutely nothing, it was a disaster. there was boogers on the walls. the floor was so soft it almost caved in .there was s*** on the toilet. there was bugs on the bed, spiders on the ceilings , the sheets and the comforter were dirty had to ask for new lending from the office, disgusting! It had what look like prostitutes walking in the driveways, trash all over outside.I will never stay again and would never recommend it. I literally got zero sleep.
Stayed in July 2023
Reviewed: July 11, 2023
Tunstall
United States of AmericaI booked my room weeks in advance and booked a room with 2 double beds and a smoking room but when i got there they told me they only had non smoking rooms with double beds even though i booked mine weeks in advance the staff said its just what he has available yet i paid for mine when i booked it and it was nonrefundable but they didnt have the room i booked they gave it to someone else and we showed up before check in time. The staff was rude and would follow us when we were doing Laundry and continue to walk by our hotel room. The refrigerator made a loud noise The whole time, my bed had hair all over the sheets from the previous guests, the cover had pee stains, the bathroom had mold above the shower, my bed sunk in at the top so my head was lower than my body very uncomfortable, and at 9am the day of check out one of the staff members came banging on the door asking if we are checking out but yet check out is at 11am. I would never stay there again and I DO NOT RECOMMEND IT TO ANYONE! Definitely not kid friendly either.
The price and location
Stayed in July 2023
Reviewed: June 20, 2023
Andrew
United States of Americanearly every room reeked of stale cigarettes in spite of the fact that they were labeled non-smoking rooms. we had to switch rooms several times to find ones that we could tolerate. the beds were hard and uncomfortable.
it was convenient to where we wanted to visit.
Stayed in June 2023
Reviewed: June 19, 2023
Victoria
United States of AmericaEverything was horrible
Nothing
Stayed in June 2023
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