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Reviews of AmericInn by Wyndham Madison West This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

516 Grand Canyon Drive, Madison, WI 53719, United States

#39 of 64 hotels in Madison

Guests' Choice

Review Score

Based on 754 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.5

  • Staff

    8.5

  • Value for money

    8.7

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 22, 2025

    8.0
    Nice hotel as value for price and for location. Would stay again.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights

    It was a bit surprising that the trash can outside of the hotel entryway was almost always overflowing, as was the one in the front lobby. Similarly, the hand soap was out in the entryway bathroom on one afternoon, and was still out the next morning. Unfortunately the pool seemed dirty. Little bit strange to find the hotel at first -- go BEHIND Nani restaurant (blue color).

    Really very clean and spacious rooms with comfortable beds. Nice breakfast area with a good variety. Elevator felt very safe + maintained. Everything worked and felt kept up.

    Stayed in July 2025

  • Reviewed: September 22, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Would like to see updated room linens. Shower curtain could be longer to not slip out of the tub. Reminders to guests who use the pool not to get into the elevator with their feet, all wet

    Location was good for my weekend activities. Breakfast was nice as was the coffee center.

    Stayed in September 2025

  • Reviewed: September 20, 2025

    8.0
    Nice rooms and good location. Reasonable price.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room - Mobility Access/Non-Smoking
    • Stayed 2 nights

    Water filler/fountain was unavailable and water wasn't available elsewhere. Staff flatly stated there wasn't a place to get water in the facility. Not helpful and not friendly.

    I did like the friendly staff member at check in. The room was nice and had everything I needed. The location was good and the parking free.

    Stayed in September 2025

  • Reviewed: September 16, 2025

    9.0
    Will stay again if in the area.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Loved happy hour. However, in the past they had decent appetizers instead of just popcorn and nacho chips with cheese.

    Location is perfect

    Stayed in September 2025

  • Reviewed: September 10, 2025

    9.0
    Fantastic
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was great and plentiful

    Stayed in September 2025

  • Reviewed: September 4, 2025

    9.0
    Solid choice. Would stay again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing stands out as being problematic. I guess housekeeping knocking on our door at 9am was kind of annoying but not really a big deal.

    Loved the free coffee and tea in the lobby and the pool being open til midnight. Also loved the late checkout options. For an extra $25 they'll let you check out at 1pm or for an extra $50 you can stay until 3pm. Wish more hotels would do this.

    Stayed in August 2025

  • Reviewed: August 31, 2025

    9.0
    I enjoyed my stay and will stay here again!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not enough room to eat in the breakfast area on Saturday. Went back to room to eat. Food still good though!

    Staff was very welcoming! The place was clean comfortable and quiet. The breakfast was very good! A great assortment to choose from.

    Stayed in August 2025

  • Reviewed: August 14, 2025

    8.0
    Pleasant and convenient for my needs
    • Leisure trip
    • Solo traveler
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    Nothing

    Clean. Friendly helpful staff

    Stayed in August 2025

  • Reviewed: August 10, 2025

    9.0
    Very nice
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were clean, my kids enjoyed the pool and the breakfast was fantastic. Full breakfast options with eggs, sausage, waffles, biscuits etc. They also had an adult happy hour at 5 with free beer and nachos and popcorn.

    Stayed in August 2025

  • Reviewed: July 27, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were uncomfortable, you could feel the springs in the mattress.

    Breakfast was delicious and had many options

    Stayed in July 2025

  • Reviewed: July 12, 2025

    8.0
    Nice place to stay in Madison
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No issues

    We had to find a place to stay last minute and this one worked out great. It had a very nice pool to relax in and it was located by a mall so we were able to get last minute things for our trip without any issues. The bed was comfortable and the breakfast was nice in the morning.

    Stayed in May 2025

  • Reviewed: July 6, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pillows and bed were comfortable.

    Stayed in July 2025

  • Reviewed: July 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    you can clearly hear what everyone was doing next door. Hardly had any sleep because the room next door was sooo loud. Even slight opening of doors can be heard and vibrate

    Breakfast good, theres unli beer & tacos when we got here till 7pm

    Stayed in July 2025

  • Reviewed: June 30, 2025

    7.0
    It was convenient, comfortable and the breakfast and their staff were outstanding
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a bit far away from the isthmus. But, it was half the price of hotels nearer.

    The room was modern. The bed was very comfortable. The breakfast and the breakfast staff were outstanding. I would highly recommend this hotel to anyone for that experience alone

    Stayed in June 2025

  • Reviewed: June 16, 2025

    7.0
    It was a great location
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Loud, drug smell

    Location

    Stayed in June 2025

  • Reviewed: June 11, 2025

    8.0
    Everything from check in to check out was smooth.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    n/a

    The room was clean and bedsheets were clean.

    Stayed in June 2025

  • Reviewed: June 8, 2025

    8.0
    Good value!
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Good breakfast, clean rooms

    Stayed in June 2025

  • Reviewed: May 27, 2025

    7.0
    Nice stay but not going to be my first choice when I return.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    No interaction with employees. Like they didn't want to be bothered. Breakfast employees as well as desk employees.

    Breakfast was great. Options were wonderful. Seems like a weird place for a hotel with so much closed around it. Once checked in there was no interaction with employees. Most were sitting on their phones at the front desk. Not a place that seemed to really welcome the guest. The day we arrived, there were two people working that were fantastic, but after that, it didn;t seem like they wanted to be bothered. Check out time is questionable. Although they said 12, when sent the text to check out it only went to 11. Confusing, so we went at 11.

    Stayed in May 2025

  • Reviewed: April 22, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 6 nights

    Nice breakfast. Loved the fruits!

    Stayed in April 2025

  • Reviewed: April 17, 2025

    8.0
    Descent
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rude warning and charges if stained or ruined the towels

    Good Breakfast

    Stayed in April 2025

  • Reviewed: April 14, 2025

    7.0
    It was fine to sleep and eat. Fix the fridge towels, pillows and I will come again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Towels and really if you get a stain on them you could pay an additional 40 bucks. Towels should be as part if room fee. Almost afraid to use them. The pillows really three teeny tiny squares . You could use two full size pillows for more comfort. The desk people not always the nicest or friendly. Then the sign saying no new towels for 3 days. However they did replace them. It made you nervous to really dry off in case towel did not dry by morning. Even disney offers more towels. And they only change out every two days. .oh and the refrigerator would come on with like a generator sound every 20 minutes. Good thing we all were really tired.

    Breakfast was great. So was happy hour. The wait service at kitchen for breakfast were friendlier and nicer than desk staff the pool and hot tub great.

    Stayed in April 2025

  • Reviewed: April 12, 2025

    7.0
    Good
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Needed to use laundry but no quarter machine and front desk didn’t have extra. Per area needs to be kept up on. It is the responsibility of the pet owners to pick up after their pet but would be nice if bags were supplied. Minting front desk attendant was rude

    Loved it was pet friendly.

    Stayed in April 2025

  • Reviewed: March 23, 2025

    8.0
    Good price; exactly what you need if you have kids.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything could use a good scrub. It's not surface dirty, but it has a deep grime that would be fixed with all hands on deck helping out and some serious elbow grease.

    It was a great price, and I loved the noon checkout. It checked all the boxes for my needs when taking my kids to see the WIAA State basketball game.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was friendly and welcoming.

    Stayed in March 2025

Showing 1 - 25

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