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Reviews of Arizona Grand Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8000 South Arizona Grand Parkway , South Mountain, Phoenix, AZ 85044, United States of America

#71 of 133 hotels in Phoenix

Guests' Choice

Review Score

Based on 714 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    8.5

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    7.2

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 15, 2024

    8.0
    It was fun at the water park and lazy river, but again it’s a lot of money for the quality of the ro
    • Leisure trip
    • Family with young children
    • Deluxe Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The guests near us were REALLY loud and their voices carried through the outside balcony corridors. It was awful!!!

    It’s expensive!!! The food is good and decent portions but $20 for a grilled cheese?!!!?

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Great family vacation. The waterpark was fantastic. Loved the waterslides and lazy river.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Suite with Two Queen Beds
    • Stayed 4 nights

    Two sinks would've been nice.

    Room had a minifridge, good sized vanity, comfortable beds, and good living space in front room.

    Stayed in April 2024

  • Reviewed: March 26, 2024

    9.0
    Great property. I would stay there again.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The towels at The Oasis need to be upgraded.

    The staff were very friendly and the transportation via golf carts was a nice way of getting around.

    Stayed in March 2024

  • Reviewed: February 23, 2024

    8.0
    The water park made the trip. It was nice to go to that after visiting my Aunt at a nursing home.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 4 nights

    Getting to the Sedona of the Arizona Grand was challenging especially at night when we had never been there. The parking lot is a maze and we never really figured out the best way in and out of the Sedona area. They had main entrances to the area blocked off either with huge flower pots or barriers. Room service closed early at 10PM, we got in about 11PM and couldn't order anything. The room itself, walls, fold out couch etc. were out dated. Seems it could use some wall fixings and touch up paint. The extra blanket was dirty with hair. I had to ask for clean blankets. The fold out couch mattress needs replacing. We could feel the springs of the fold out couch through the mattress.

    The room was a good size, the room service was fast and good. The staff was very helpful and friendly. The Lobby Grill staff was exceptional and the food was good. The Oasis water park was great. It was great to have a pool right outside of our room to go to when the Oasis closed at 5PM.

    Stayed in February 2024

  • Reviewed: December 27, 2023

    9.0
    A Beautiful Christmas experience
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    1. They have microwaves but you have to purchase by the day. 2. The Lobby grill restaurant was pricey which was fine but the quality of the food didn't equate to the price, 3. The laundry facility had 1 washer and 1 dryer that was outdoors.

    1.The resort is beautiful and well maintained 2. It's located near a lot of food places and it's not far from the airport. 3. The rooms are spacious 4. The staff were welcoming

    Stayed in December 2023

  • Reviewed: November 5, 2023

    7.0
    Customer service was good, food good but pricey. We didn’t move because it was hard enough getting up this room.
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Our room was on the ground floor with a Juliet balcony facing a brick wall. We specifically asked for a full balcony to sit out on & not ground floor. Room had a musty smell in one corner.

    The pool & service was very nice.

    Stayed in October 2023

  • Reviewed: September 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Hot tub jets did not work, furniture in the room was a little out-dated. Expected a little more in the details considering how expensive it was.

    We enjoyed everything

    Stayed in September 2023

  • Reviewed: September 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The room didnt have enough air flow due to the air filter being very dirty . The min fridge was frozen and was leaking water out of it so I turned it off . There was a shirt underneath the bed obviously they are not doing a good job cleaning underneath the beds .

    Stayed in August 2023

  • Reviewed: July 31, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Suite with Two Queen Beds
    • Stayed 2 nights

    Bad breakfast

    nice water park

    Stayed in July 2023

  • Reviewed: July 29, 2023

    8.0
    Our family enjoyed our stay and we will be back again.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The elevators we non working at times and the drinks pool side where over priced and the pool where Dirty by the night time.

    The pool and room where amazing. Staff was nice, and the cafe was great

    Stayed in July 2023

  • Reviewed: July 29, 2023

    8.0
    Great resort for families
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The food at The Oasis is way overpriced and everything comes a la cart. They check your bags on your way in and you are not allowed to bring any of your own food or drinks in. A fountain soda is $7.25-$8 and non refillable. French fries are $10. Prices increase from there. Our 9yr old daughter was tall enough to go on the water slides one day and not the next, so that was extremely disappointing. She was definitely tall enough and we would never let her do anything that compromises her safety.

    The Arizona Grand Resort is a great resort for families. The Oasis has something for everyone- from 8 story water slides to a splash pad for the littles. The rooms are spacious and very nice and the staff is kind and very accommodating. They will take you in a golf cart to either one of their restaurants located on their property.

    Stayed in July 2023

  • Reviewed: July 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast included

    The water park

    Stayed in July 2023

  • Reviewed: July 14, 2023

    8.0
    I will definitely be coming back. I want to make this a yearly vacation spot for my family.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    My towels were dingy upon arrival.

    I like that there was a water park on the grounds to keep my kids entertained.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    8.0
    We highly recommend and will be staying here again.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Next time we will be requesting our room closer to the pool even though it's an extra charge and wish a breakfast was included.

    We wish a breakfast was included or atleast pro-rated into the cost of our room but other then that our stay was geat and the water Park definitely kept our kids busy and was very entertaining for our family!!!

    Stayed in June 2023

  • Reviewed: July 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Fix the traffic in and out of gift shop to enter water park.

    Property old, but maintained. Friendly staff. Water park was really fun.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The only, very minimal complaint I have is the refrigerator in the room smelled terrible, like old food had been left in it. We weren't able to use it for this reason

    Property is always excellent and clean

    Stayed in July 2023

  • Reviewed: July 5, 2023

    9.0
    Family friendly resort.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Overcrowded Oasis waterpark, long check in line

    Cleanliness, comfortable room, good location

    Stayed in July 2023

  • Reviewed: July 3, 2023

    8.0
    Fun, enjoyed our time.
    • Leisure trip
    • Travelers with friends
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Seems outdated… needs to be updated and same with furniture. It was old and looked dirty but it was because it was old.

    Location, the golf cart rides around the resort as needed and most the employees were really nice

    Stayed in July 2023

  • Reviewed: July 3, 2023

    9.0
    Overall a good experience as usual
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    It’s really hard to find seating in the water park that is in the shade if you’re not there at 9am . Which sucks when it’s 110 outside with babies

    Everything went well !

    Stayed in July 2023

  • Reviewed: June 30, 2023

    8.0
    Great time, very expensive.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    I had a deluxe suite and had to pay extra to bring a microwave to the room per night. Also the price for food, snacks and drinks at water park is out of control. Thirty some dollars for three dippin dots for the kids is outrageous. Room was having a hard time cooling down at nights.

    Enjoyed the water park, kids had a great time swimming and lots to keep us busy in the water park.

    Stayed in June 2023

  • Reviewed: June 26, 2023

    7.0
    Great place to stay
    • Leisure trip
    • Family with young children
    • King Room - Disability Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking spaces are narrow

    Love the property

    Stayed in June 2023

  • Reviewed: June 18, 2023

    9.0
    Nice little stay to the start of the summer.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The slides should come with warnings so that no one gets hurt.

    The ability to swim at the swim park and having multiple pools. The rooms were very comfy and can accommodate my family of 6.

    Stayed in June 2023

  • Reviewed: June 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    The beds

    Great pool lots of family fun

    Stayed in June 2023

  • Reviewed: June 11, 2023

    7.0
    Very fun will be back
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    the room had a very odd smell to it

    oasis was a plus as well as the location

    Stayed in June 2023

Showing 1 - 25

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