The rooms are very tired. Our first room was sparse and was just blah. We moved to the other tower as part of a group and this room was in a much better state with a nice bathroom and upkeep was better.. but still well overdue for a revamp.

Location is great and room size is very good. Easy access to the beach and easy walking.

Stayed in February 2024

Lack of knowledge of staff about location of DVD lending machine and how to use the stairways to exit the building, some of the electrical outlets in our room (1202) didn't work, having to pay to use bar-b-q grills, the spottiness of newspaper delivery. This review is most important for the Waikiki Banyan staff to read and attend to.

room, location, bed, kitchen facilities, dvd player and dvd lending from machine on 5th floor, some flat pillows, shoe holder, free entrance to Bishop Museum, offer of daily newspaper, responsiveness of staff

Stayed in February 2024

The decor is tired , I have been coming for 20 years and it hasn’t changed. the beds were uncomfortable the cupboard doors didn’t fit the kitchen drawers didn’t open the shower was weak and the bathroom floor had stains on it.

Location is great, the banyan breeze is excellent the staff are nice the parking is good Liked having a kitchen

Stayed in February 2024

No kettle to boil water for a cup of tea!

Great location, good size for a small family.

Stayed in January 2024

The room key system is apparently "touchy", and the keys are easily de-magnetized, meaning you have to schlep down to the front desk and have another key made. At certain times of the day, the wait can be long for an elevator. I was surprised to see there was a $29/day resort fee (for a bunch of stuff I didn't need plus wi-fi, which I did want). So the room is $30/day more than the advertised price -- plus a bunch of taxes (which I am not complaining about).

The hotel location was fabulous, just two blocks off Waikiki beach. The hotel staff was startlingly responsive and always friendly. The rooms were adequate (we had an ocean view on one side of the hallway and a city view on the other side of the hallway on a different floor). The kitchen was well equipped; we prepared most of our own meals. Linens were completely acceptable and towels were readily available. The soaps, shampoo, etc. were plentiful and again, if you ran out, readily available around the clock. The kids I traveled with (15 and 10) LOVED the pool. We went every day. The hotel has beach towels that you can exchange every day for clean towels. A really nice touch. And, anything you need -- from more coffee to towels -- is available at the front desk in the late afternoon/evening. The entire staff, from towel exchange in housekeeping to the front desk was VERY friendly and responsive. The overnight parking for guests is very reasonably priced (but the parking lot can be challenging).

Stayed in January 2024

The rooms layout and furnishings were dated and are in need of an upgrade.

The room sizes, wi-fi and facilities (BBQ, Pool and Playground) were ideal for our family.

Stayed in November 2023

The place is really old. Our room was really old , old furniture old bed blankets. It was gross. I had to buy blankets.

Good location, close by the beach. Staff really nice and helpful

Stayed in November 2023

The pool to small for such a big facility

Stayed in November 2023

Apartment is a bit tired. Lack of kitchen utensils

Good location, spacious

Stayed in October 2023

The Property or the room we had was carpeted and looked dirty. When we enter the room didn’t smell good so we had to quickly open the window and the aircon.

We like how close it was to the beach, restaurants and waikiki Strip. We love the amenities, the view and mostly the receptionists

Stayed in October 2023

The furniture needed updating. Living room furniture and quarters were old. Furniture uncomfortable and rug had worn spots in it.

I loved the location and how clean our staff kept our room.

Stayed in September 2023

Bed was uncomfortable, vending machine on 6th floor didn’t work.

Nice staff, Parking access, location, and full kitchen.

Stayed in October 2023

Beds are hard , we didn’t sleep well , toilet was old and smells even someone came to clean , it smell right away after one time used.

Close to the beach, it is really convenient to have kitchen because I need to cook for my 2 year old baby and also nice view of a diamond head and ocean.

Stayed in September 2023

As per other reviews, the decor and furniture are pretty dated. The rooms don't feel modern. But everything was clean and comfortable and it's good value for money for this area.

Fantastic location, large & comfortable apartment and very friendly staff. The pool and spa were great too.

Stayed in September 2023

The hotel need a refresh. Everything is working, just a bit outdated. Parking is expensive

Very close to Waikiki beach, nice ocean view. Cheaper than most hotels in Waikiki

Stayed in September 2023

WE had problems with hot water in the bathroom vanity. On entering the unit there was excess water on the floor of the bathroom adjacent to the wall. The water was a brownish color. A call to reception resulted in building maintenance being sent to our room and it was ascertained that the hot water tap in the wall behind the vanity was leaking. The maintenance person called his supervisor who advised that he would obtain the necessary replacement parts and fix the problem. We were offer to relocated to another room. However we were reluctant to accept as we were very happy with the room we had and advised maintenance that we would be out of the room and were happy for them to come and fix the problem.

We were allocated a premium Ocean View room in tower 2 on the 33rd Floor. The views of the ocean and beach were fantastic even though there were other buildings in front of our accommodation. Great self-contained accommodation with a King Size bed, dining setting (table and six chairs), lounge area with 2 single chairs and a 3 seater lounge chair (which could convert to a double bed) and a kitchen with full size refrigerator, very large microwave oven and full size electric range. The bathroom had been partially renovated with a new bathroom vanity and had a walk in shower (with shower curtain). There was also a balcony with two chairs and a table. There was also a stand alone air conditioner.

Stayed in September 2023

Carpet a bit old; furniture a bit dated and used.

Very spacious, and great view

Stayed in September 2023

The furniture was a bit old and the extra sofa bed not comfortable at all for sleeping. The a/c was working, though loud enough for the night, so we shutted down. Being there during summer, we had to open the windows with what the traffic noise also came in, that started too early in the morning and lasted late in the evening for a good sleep.

The beach was next block, the staff was friendly and helpful, parking could be solved around the block in most of the cases. Kitchen was well equipped as well!

Stayed in July 2023

somewhat dated

THE VIEW

Stayed in July 2023

Parking was expensive and facilities are a little dated.

Stayed in August 2023

Under renovation by pool. Room service, 1 time per week and didn’t charge sheets. Bedding outdated. Personnel by front desk not friendly. No change at change machine or front desk to exchange dollars for quarters for laundry.

Location

Stayed in August 2023

Booked due to the option of having a sofa bed as I was travelling with my dad yet there wasn’t one provided and when I called reception I was told that the rooms don’t have them despite it being listed on my booking in booking.com and correspondence with the hotel that I would need linen for it which they confirmed would be provided. A roll away was provided when I called however for a full grown adult wasn’t comfortable as my feet were hanging off the end of it and it’s only a single bed size. If it wasn’t for the bed issue the hotel would have been fine.

Kitchen facilities are good, location is close to the beach

Stayed in August 2023

The room was very dated and worn out

Location was great

Stayed in July 2023

The room is in desperate need of an upgrade. Furniture damaged and needs replacing. Carpet in a terrible state.

Bed very comfortable. Wifi excellent. Great to have a full kitchen. Great location. Not far from Waikiki beach.

Stayed in July 2023