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  5. Reviews of Red Roof Inn & Suites Irving - DFW Airport South

Reviews of Red Roof Inn & Suites Irving - DFW Airport South This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4110 West Airport Freeway, Irving, TX 75062, United States of America

#79 of 85 hotels in Irving

Guests' Choice

Review Score

Based on 243 hotel reviews

5.5

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.2

  • Location

    7.4

  • Facilities

    5.7

  • Staff

    6.9

  • Value for money

    6.0

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 15, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Suite King with Spa Bath Non-Smoking
    • Stayed 3 nights

    I didn't get the room I booked, with the hot tub!

    The location was perfect.

    Stayed in February 2024

  • Reviewed: October 27, 2023

    4.0
    It was dirty! I couldn't step foot in that old dirty grimmy tub & there was a no blow dryer no iron.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room Disability Access Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like as a disabled person who booked a disabled room. It was a thunderstorm, rainy & windy outside. I called front desk was told that although it was raining very hard at 2am when I called from desk at 3am asked if shuttle cam come to pick me up at my room 168. I was told No I has to come to front office. Although I made it very clear I was disabled wall woth a cane & it was raining very very hard I was still told I had to go up front desk. I was extremely annoyed I was speaking to my dad of my annoyance. He had called front desk to tell them O had a stroke & 3brain anyuersms & I had weakness on right side my body. I had several mths prior fell bc my walking & balance is poor. Only bc my dad called the front desk person yesterday then shuttle came to my room to pick me up. This lack of empathy for a disabled young person is just sad & am added fustrated to my anxiety.

    This place is close to DFW & has a shuttle bus.

    Stayed in October 2023

  • Reviewed: September 11, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed needs to be fixed

    Stayed in September 2023

  • Reviewed: September 2, 2023

    7.0
    An econo accommodation that is just basic.
    • Leisure trip
    • Solo traveler
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Well, it's a rough part of town outside so wouldn't walk around I think the moniker airport motel is misleading and proximity to actual Stockyards is a stretch. Currently rooms have a tiny fridge, no freezer or any insuite appliances.

    This is lower end off hwy with an eclectic group of guests. Plus the facility was in various states of remodel so no full range of offerings. The front desk isn't personed so one has to wait a bit for service. The Shuttle to airport was appreciated. I'm sure after renovations with new owner they say they will have a bar, Cafe, free breakfast, and updated rooms.

    Stayed in June 2023

  • Reviewed: April 30, 2023

    5.0
    A good option for last-minute stay when one's flight is cancelled. The bed was comfortable and clean
    • Leisure trip
    • Solo traveler
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night

    The facility itself is tired and worn. Several items in the room were slightly broken (microwave door, room door bolt lock). The carpet wasn't cleaned.

    I really appreciated that I actually could get a room at this facility when my flight was cancelled after midnight. Front desk check in only took 2 minutes. I liked that the building and parking lots were well lit.

    Stayed in April 2023

  • Reviewed: April 22, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Slippery shower.

    People helping were very nice and it was better than I thought.

    Stayed in April 2023

  • Reviewed: March 25, 2023

    5.0
    If I’d go back to Dallas Texas . I wouldn’t stay there again .
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No toilet paper , not enough towels , staff was ok . Rooms were two small . Plus I wish they would tell us in advance like before booking that they require $100 cash deposit.

    Location was great . Nearby grocery stores and gas stations.

    Stayed in February 2023

  • Reviewed: September 27, 2022

    5.0
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: September 13, 2022

    5.0
    Fair
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    I wanna start by saying the front desk was nice to me, but there was a black male and some young female friends and he charged both of the party's extra and said and I quote "its policy I have no choice but to charge you" so when i moved forward i expected the same line he smiled and said "not to you ma'am I had to charge them cause we have judge them sometimes but you look like you wouldn't mess our rooms". to which i felt very uncomfortable like wow. then the location of my room was right on top of a weirdo that lives in the hotel and he literally walked me up to my room which i told him no several times i felt unsafe he kept talking about how he was gonna make me change my mind because he was really into me like SIRRRRR excuse me!. my room was a 2 bed and one of the beds had something thrown on them like if they spilled it on the side so it was running down the sheets into the bottom of the bed to the carpet big ol stain disgusting. then the fire alarm was low battery so it kept ringing thru out my nights there. well it dont get any better fellas i woke up saturday morning expecting breakfast well they had out a bunch of ghetto pastries that you would buy at convenience stores no fruit no waffles only cereal and some hard bread. overall the beds where good i slept good but it just wasnt nothing like the way it looks online

    Stayed in September 2022

  • Reviewed: September 10, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The maids barely wanted to clean the room and when they did it was halfway they don't pull trash

    It was easy to get to work and the manager was really cool

    Stayed in August 2022

  • Reviewed: July 30, 2022

    4.0
    I would not recommend this hotel
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    the floor was dirty and the bathroom was too and the ice didn’t cool enough the room

    Stayed in July 2022

  • Reviewed: July 28, 2022

    6.0
    Stay was okay.
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night

    There was no big towels in the room. Need a good carpet cleaning.

    It was quiet. The location was good. The camera/security system.

    Stayed in July 2022

  • Reviewed: April 17, 2022

    7.0
    It is a good place to stay for a night and very good value with free shuttle service up to 9 pm
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    A bit more choice

    Breakfast at this time is basic, but satisfactory.

    Stayed in April 2022

  • Reviewed: March 14, 2022

    5.0
    Uncomfortable bed!!
    • Travelers with friends
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our stay was not the greatest. The bed was very uncomfortable and we could hear any little noise outside. Got very little sleep when we stayed.

    East to get to.

    Stayed in March 2022

  • Reviewed: March 14, 2022

    7.0
    Good
    • Business trip
    • Family with young children
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Traffic

    Location

    Stayed in March 2022

  • Reviewed: March 8, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms are Non smoking and bed cover had burn? Bath tub nozzle came off during my shower. Homeless people...quite scary.

    Staff was nice. Beds were comfortable.

    Stayed in March 2022

  • Reviewed: February 28, 2022

    5.0
    Disappointed and I will not be staying there again
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was really rude and prejudged me. Specifically made remarks implying a behavior I might portray because of my appearance.

    Stayed in February 2022

  • Reviewed: February 18, 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was guy yy6

    Bed was grate

    Stayed in February 2022

  • Reviewed: January 2, 2022

    4.0
    Just okay.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Outdated rooms, a bit dirty and understaffed.

    Lobby looked recently redone

    Stayed in January 2022

  • Reviewed: December 29, 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room did not smell clean and the entry door was in bad condition. Torn carpet at entry and the weather stripping on the door was totally damaged to where you you could see the outside light.

    N/A ...

    Stayed in December 2021

  • Reviewed: November 16, 2021

    6.0
    So-so stay. Will not return.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Killed 2 roaches while in the room. Toilet issues that took them all day to fix. Uncomfortable pillows. Outdated rooms. Area is busy and noisy at times.

    The price.

    Stayed in November 2021

  • Reviewed: November 11, 2021

    4.0
    I guess we paid for what we got.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Cleanliness was very poor. Hotel lobby - dirty windows, dirty carpet, floors, stained furniture, dusty light fixtures were very noticeable. Stains on carpets in rooms, clearly not vacuumed, dirty mirrors, found trash in room upon check in. Housekeeper came into our room to clean on check out day while we were eating breakfast. We told the lady at the front desk, she just chuckled. Not very professional. Shuttle drivers need a newer and safe van to drive. It is ready to fall apart and is very dirty. Parking lot also needs attention. Trash should be picked up.

    Breakfast was ok. Front desk receptionist was friendly during check in. She arranged our shuttle from the airport to the hotel and the shuttle driver was courteous at pick up. We didn't have to wait long at the airport

    Stayed in November 2021

  • Reviewed: November 9, 2021

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Housekeepers didnt restock towels or toilet paper. We had to walk to office to get some. Door didnt shut right so was worried someone would just push door open. Front desk staff when arrived was awesome but staff to get towels & toilet papee was rude.

    Stayed in November 2021

  • Reviewed: November 8, 2021

    4.0
    You need to double check all the rooms to make sure everything is cleaned, floor, bed sheets, towels
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    You need to double check all the rooms to make sure everything is cleaned, floor, bed sheets, towels, desk, tv, chairs, sofa, toilets, shower, everything. If there’s a blood stained carpet, you HAVE to replace it by LAW. You know! Actually care about your clients. Ask yourself, would i sleep in this room in it’s current condition? Would i stay again. Hell NO

    Stayed in November 2021

Showing 1 - 25

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