4110 West Airport Freeway, Irving, TX 75062, United States of America
#79 of 85 hotels in Irving
Guests' ChoiceBased on 243 hotel reviews
5.5Cleanliness
6.0
Comfort
6.2
Location
7.4
Facilities
5.7
Staff
6.9
Value for money
6.0
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 15, 2024
April
United States of AmericaI didn't get the room I booked, with the hot tub!
The location was perfect.
Stayed in February 2024
Reviewed: October 27, 2023
Dani
United States of AmericaI didn't like as a disabled person who booked a disabled room. It was a thunderstorm, rainy & windy outside. I called front desk was told that although it was raining very hard at 2am when I called from desk at 3am asked if shuttle cam come to pick me up at my room 168. I was told No I has to come to front office. Although I made it very clear I was disabled wall woth a cane & it was raining very very hard I was still told I had to go up front desk. I was extremely annoyed I was speaking to my dad of my annoyance. He had called front desk to tell them O had a stroke & 3brain anyuersms & I had weakness on right side my body. I had several mths prior fell bc my walking & balance is poor. Only bc my dad called the front desk person yesterday then shuttle came to my room to pick me up. This lack of empathy for a disabled young person is just sad & am added fustrated to my anxiety.
This place is close to DFW & has a shuttle bus.
Stayed in October 2023
Reviewed: September 11, 2023
Patricia
United States of AmericaThe bed needs to be fixed
Stayed in September 2023
Reviewed: September 2, 2023
Darryl
CanadaWell, it's a rough part of town outside so wouldn't walk around I think the moniker airport motel is misleading and proximity to actual Stockyards is a stretch. Currently rooms have a tiny fridge, no freezer or any insuite appliances.
This is lower end off hwy with an eclectic group of guests. Plus the facility was in various states of remodel so no full range of offerings. The front desk isn't personed so one has to wait a bit for service. The Shuttle to airport was appreciated. I'm sure after renovations with new owner they say they will have a bar, Cafe, free breakfast, and updated rooms.
Stayed in June 2023
Reviewed: April 30, 2023
Jennifer
CanadaThe facility itself is tired and worn. Several items in the room were slightly broken (microwave door, room door bolt lock). The carpet wasn't cleaned.
I really appreciated that I actually could get a room at this facility when my flight was cancelled after midnight. Front desk check in only took 2 minutes. I liked that the building and parking lots were well lit.
Stayed in April 2023
Reviewed: April 22, 2023
Charlotte
United States of AmericaSlippery shower.
People helping were very nice and it was better than I thought.
Stayed in April 2023
Reviewed: March 25, 2023
Rolando
United States of AmericaNo toilet paper , not enough towels , staff was ok . Rooms were two small . Plus I wish they would tell us in advance like before booking that they require $100 cash deposit.
Location was great . Nearby grocery stores and gas stations.
Stayed in February 2023
Reviewed: September 27, 2022
Ensminger
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: September 13, 2022
Julie
United States of AmericaI wanna start by saying the front desk was nice to me, but there was a black male and some young female friends and he charged both of the party's extra and said and I quote "its policy I have no choice but to charge you" so when i moved forward i expected the same line he smiled and said "not to you ma'am I had to charge them cause we have judge them sometimes but you look like you wouldn't mess our rooms". to which i felt very uncomfortable like wow. then the location of my room was right on top of a weirdo that lives in the hotel and he literally walked me up to my room which i told him no several times i felt unsafe he kept talking about how he was gonna make me change my mind because he was really into me like SIRRRRR excuse me!. my room was a 2 bed and one of the beds had something thrown on them like if they spilled it on the side so it was running down the sheets into the bottom of the bed to the carpet big ol stain disgusting. then the fire alarm was low battery so it kept ringing thru out my nights there. well it dont get any better fellas i woke up saturday morning expecting breakfast well they had out a bunch of ghetto pastries that you would buy at convenience stores no fruit no waffles only cereal and some hard bread. overall the beds where good i slept good but it just wasnt nothing like the way it looks online
Stayed in September 2022
Reviewed: September 10, 2022
Owner
United States of AmericaThe maids barely wanted to clean the room and when they did it was halfway they don't pull trash
It was easy to get to work and the manager was really cool
Stayed in August 2022
Reviewed: July 30, 2022
Odalis
United States of Americathe floor was dirty and the bathroom was too and the ice didn’t cool enough the room
Stayed in July 2022
Reviewed: July 28, 2022
Demecia
United States of AmericaThere was no big towels in the room. Need a good carpet cleaning.
It was quiet. The location was good. The camera/security system.
Stayed in July 2022
Reviewed: April 17, 2022
Jutta
MexicoA bit more choice
Breakfast at this time is basic, but satisfactory.
Stayed in April 2022
Reviewed: March 14, 2022
Sharon
United States of AmericaOur stay was not the greatest. The bed was very uncomfortable and we could hear any little noise outside. Got very little sleep when we stayed.
East to get to.
Stayed in March 2022
Reviewed: March 14, 2022
Gonzales
United States of AmericaTraffic
Location
Stayed in March 2022
Reviewed: March 8, 2022
Michelle
United States of AmericaRooms are Non smoking and bed cover had burn? Bath tub nozzle came off during my shower. Homeless people...quite scary.
Staff was nice. Beds were comfortable.
Stayed in March 2022
Reviewed: February 28, 2022
Tyrone
United States of AmericaStaff was really rude and prejudged me. Specifically made remarks implying a behavior I might portray because of my appearance.
Stayed in February 2022
Reviewed: February 18, 2022
Arely
United States of AmericaRoom was guy yy6
Bed was grate
Stayed in February 2022
Reviewed: January 2, 2022
Jessica
ColombiaOutdated rooms, a bit dirty and understaffed.
Lobby looked recently redone
Stayed in January 2022
Reviewed: December 29, 2021
Sergio
United States of AmericaRoom did not smell clean and the entry door was in bad condition. Torn carpet at entry and the weather stripping on the door was totally damaged to where you you could see the outside light.
N/A ...
Stayed in December 2021
Reviewed: November 16, 2021
Margarita
United States of AmericaKilled 2 roaches while in the room. Toilet issues that took them all day to fix. Uncomfortable pillows. Outdated rooms. Area is busy and noisy at times.
The price.
Stayed in November 2021
Reviewed: November 11, 2021
Martin
United States of AmericaCleanliness was very poor. Hotel lobby - dirty windows, dirty carpet, floors, stained furniture, dusty light fixtures were very noticeable. Stains on carpets in rooms, clearly not vacuumed, dirty mirrors, found trash in room upon check in. Housekeeper came into our room to clean on check out day while we were eating breakfast. We told the lady at the front desk, she just chuckled. Not very professional. Shuttle drivers need a newer and safe van to drive. It is ready to fall apart and is very dirty. Parking lot also needs attention. Trash should be picked up.
Breakfast was ok. Front desk receptionist was friendly during check in. She arranged our shuttle from the airport to the hotel and the shuttle driver was courteous at pick up. We didn't have to wait long at the airport
Stayed in November 2021
Reviewed: November 9, 2021
Leela
United States of AmericaHousekeepers didnt restock towels or toilet paper. We had to walk to office to get some. Door didnt shut right so was worried someone would just push door open. Front desk staff when arrived was awesome but staff to get towels & toilet papee was rude.
Stayed in November 2021
Reviewed: November 8, 2021
Stephen
United States of AmericaYou need to double check all the rooms to make sure everything is cleaned, floor, bed sheets, towels, desk, tv, chairs, sofa, toilets, shower, everything. If there’s a blood stained carpet, you HAVE to replace it by LAW. You know! Actually care about your clients. Ask yourself, would i sleep in this room in it’s current condition? Would i stay again. Hell NO
Stayed in November 2021
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