465 Vann Drive, Jackson, TN 38305, United States
#19 of 29 hotels in Jackson
Guests' ChoiceBased on 846 hotel reviews
7.3Cleanliness
7.8
Comfort
7.9
Location
8.4
Facilities
7.5
Staff
7.7
Value for money
7.8
Free Wifi
7.6
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End of dialog contentReviewed: September 5, 2025
Hall
United StatesThe staff was not really friendly at all. They were somewhat unavailable when needed.
Stayed in August 2025
Reviewed: August 28, 2025
Leslie
United StatesA little more attention to detail would go a long ways. All of the corners of the room were dirty/dusty. Fresh paint throughout is needed
The bedding and room Was overall clean
Stayed in August 2025
Reviewed: August 28, 2025
Erica
United StatesJacuzzi room smelled , need a remodeling on inside.
Location
Stayed in August 2025
Reviewed: August 5, 2025
Glenda
United StatesThe pool was cloudy and there was a strong chlorine smell in the room
Convenient location to I-40 and other services. Beds were comfortable.
Stayed in July 2025
Reviewed: July 9, 2025
Ronniestine
United StatesThe white lady at the front desk, very rude and entitled. She should be apart of the cleaning crew and not at the front desk greetings paying customers.
The comfort of my overall stay.
Stayed in June 2025
Reviewed: July 4, 2025
Cook
United StatesI did the online checkin and it was a waste of time. She still asked me for all the same stuff. I told her I had done the online checkin and she said I had not because she would have the info. She later said simetimes Baymont/Wyndham doesnt send it. Very frustrating and insulting that she suggested I was lying.
The location, quality of bed, the indoor pool were all good.
Stayed in July 2025
Reviewed: June 29, 2025
Lesa
United StatesIt was a bit dated and overpriced for the condition of the hotel.
The property was in a good location right off of the highway. It was clean and comfortable.
Stayed in June 2025
Reviewed: May 18, 2025
Vickie
United StatesNo towles in pool area / staff said she couldn't give extra. Not enough breakfast/ they were out by 8 am when we checked out. Supposed to be served 6 am until 9 am front desk said they wouldn't set anymore out.
Loved the Comfy beds and clean showers
Stayed in May 2025
Reviewed: April 27, 2025
Heather
United StatesSeedy people hanging out in the parking lot over night.
Ok location, easy in and out. Staff was good to work with.
Stayed in April 2025
Reviewed: April 7, 2025
Mary
United StatesWe tried to use the pool and was told it was shut down even those there wasn’t and signs posted.
The hot breakfast
Stayed in April 2025
Reviewed: March 18, 2025
Nancy
United StatesFirst room beds looked nor clean.sheets looked so wrinkled not sure if clean so asked for a room change. And she changed it.
Location
Stayed in March 2025
Reviewed: February 28, 2025
Valerie
United StatesThe precheck in did not work. I had to do everything I did on the precheck with the desk clerk. The precheck also assigned an upstairs room and there isn't an elevator. We specifically requested downstairs due to health reasons. Fortunately, even though the desk clerk was frustrated, she was able to get us checked into a downstairs room. No coffee pot in the room.
I like the location, price and way the staff helped us with a problem at check in.
Stayed in February 2025
Reviewed: February 28, 2025
Mayberry
United StatesHot tub was cemented over, outdated flat screen TV's, no elevators
Presidential suite was nice. Good size and enjoyed the whirlpool.
Stayed in February 2025
Reviewed: January 18, 2025
Trittany
United StatesThe young lady that was on duty was so pleasant
Stayed in January 2025
Reviewed: December 19, 2024
Nancy
United StatesWe stay here every yr when heading south. Comfortable and location good
Stayed in December 2024
Reviewed: December 4, 2024
Harrelson
United StatesThey used WAY too much bleach/cleaning supplies on the sheets. It was so bad my pajamas smelled like it two days later.
It was close to the people I was visiting and stores.
Stayed in November 2024
Reviewed: December 4, 2024
Dawn
United StatesMattresses too hard. Maybe add some quilted mattress pads. That would be cost effective and help comfort greatly.
Did not have breakfast. Linens were comfortable.
Stayed in December 2024
Reviewed: December 4, 2024
Carl
United KingdomThe pool was closed
The car and room were close together. Lots of eating places nearby and things to do. Breakfast was great with plenty of choices.
Stayed in December 2024
Reviewed: November 18, 2024
Jill
United StatesThere was no coffee maker in the room which was very disappointing. Had to get dressed and go to the lobby for coffee in the morning. There was no elevator to the 2nd floor and we weren't aware until we went to our room. The lighting in the room was poor. The toilet was very low.
The room was very clean and comfortable. The breakfast was wonderful!
Stayed in November 2024
Reviewed: October 24, 2024
Mary
United StatesClean. Nice breakfast menu.
Stayed in October 2024
Reviewed: October 22, 2024
William
United StatesNothing
Easy access
Stayed in October 2024
Reviewed: October 14, 2024
Valerie
United StatesAir conditioner wasn't getting cool enough, needs to be fixed. Floor vinyl is coming up needs to be fixed. bathtub faucet needs to be replaced. old things in rooms like this need to be taken care of. Good clean place to stay just needs to be fixed up a little bit here and there.
it was very clean, staff was friendly.
Stayed in October 2024
Reviewed: October 1, 2024
Darrel
United StatesThe bed was a bit hard, but comfortable. The room was dated but clean and in good condition. The parking lot we not well lit. All these are petty complaints that will not keep us from another stay.
The room was nice and clean. Plus a hot breakfast was a bonus. The staff was friendly and helpful. There was little road noise so sleeping was easy.
Stayed in September 2024
Reviewed: September 17, 2024
Paula
United StatesThe TV had NO guide for the channels….plus, TV didn’t have very good reception and the WiFi wasn’t very good either…hair dryer didn’t work…the carpet needed cleaned…not much to choose from for breakfast
It was in a good location for us to get up; have some breakfast and get on the road towards home…
Stayed in September 2024
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