474 Western Boulevard, Jacksonville, NC 28546, United States of America
#27 of 28 hotels in Jacksonville
Guests' ChoiceBased on 555 hotel reviews
5.1Cleanliness
5.7
Comfort
5.8
Location
7.6
Facilities
5.7
Staff
7.6
Value for money
6.2
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Carlos
United States of Americathey took my payment 2 times they said they would give me my money back they didn't
Stayed in April 2024
Reviewed: October 1, 2023
Samantha
United States of AmericaThe outlet next to sink didn't work, the faucet was loose from the counter, the pillows were too firm the mattress was very uncomfortable, the sheets were threadbare in spots, had to get new batteries for TV remote, toilet ran all night long.
It has a central location
Stayed in September 2023
Reviewed: August 26, 2023
Jackie
United States of AmericaI feel like the breakfast should be served with individually served milk. No one should be expected to pour from one jug. The Wi-Fi is always having problems. I have housekeeping please make sure that they get the film off the floor before turning the room vacant ready.
The Wi-Fi was down as usual. Stop employing racketeering criminals. Get the pull up and running or close it down. They only spruce up some of the rooms and then it’s like the left completely with a film on everything. Specially the floor.
Stayed in July 2023
Reviewed: May 8, 2023
Daisy
United States of AmericaI didnt like the fact my key didn't work, had to keep going to the front office for them to let me in.. Didn't have wash cloths, or a phone in the room..
I love the quietness, the location is perfect.
Stayed in May 2023
Reviewed: April 10, 2023
Gladstone
United States of AmericaPillows are very small, some intermittent noise all night long, electrical outlets are worn out. When you plug in anything it just falls out and the toilet fill valve is noisy when filling up.
It was close to shopping and dining
Stayed in April 2023
Reviewed: April 6, 2023
Chauncey
United States of AmericaThe breakfast was not good
The beds were comfortable
Stayed in April 2023
Reviewed: March 27, 2023
Badillo
United States of AmericaThe property is out dated but it’s under construction and they are remodeling all the rooms.
Free breakfast, the lobby was clean and the staff were friendly and there’s NO bugs.
Stayed in March 2023
Reviewed: March 17, 2023
Kady
United States of Americabugs in the bed and walls
location
Stayed in March 2023
Reviewed: March 13, 2023
Kristen
United States of Americatrash everywhere and the water never got hot
cheap
Stayed in February 2023
Reviewed: March 13, 2023
Kristen
United States of Americathere was trash everywhere and the breakfast was not good
close to family
Stayed in March 2023
Reviewed: February 11, 2023
Mary
United States of AmericaPolicies not stated on booking.com Things falling apart
The location
Stayed in February 2023
Reviewed: October 30, 2022
Catherine
United States of AmericaThe pillows were terrible 😩
Location and price
Stayed in October 2022
Reviewed: September 23, 2022
Leann
United States of Americathe room was not as clean as standards should allow. bed had smuck on it.
the front desk lady was super sweet and helpful!
Stayed in September 2022
Reviewed: September 22, 2022
Cottorone
United States of AmericaSomebody's hair was in the bathroom. Not "all over the bathroom", but there was plenty of it. Shower drained very slow. Stains on the decorative little thing they put on the bed. All this made it feel like nobody has really cared to clean the place or try to take care of it in a while. For what I paid, I would expect at least a clean bathroom
Check-in staff were very friendly and attentive. The area was quiet and was on a main road, which made it convenient to get around.
Stayed in September 2022
Reviewed: September 18, 2022
Ricardo
United States of Americano room service
breakfast
Stayed in September 2022
Reviewed: August 15, 2022
Cassie
United States of AmericaThe room was okay but not the cleanest. The floors were very dirty and unclean. There was someone else’s left over food still in the microwave when we arrived.
The breakfast offered had a great variety and was always served hot. The location was very good and there were plenty of things to do surrounding the hotel.
Stayed in August 2022
Reviewed: August 8, 2022
Kathie
United States of Americaexcept for the floor, it needed upgrades—furniture
it was convenient to our house and the breakfast was very good.
Stayed in August 2022
Reviewed: July 26, 2022
Donald
United States of AmericaHouse keeping I did not know only comes once every 5 days. Room floor was sandy when I arrived. Ran out of clean towels 2nd day of 5 day stay
It was fantastic
Stayed in July 2022
Reviewed: July 9, 2022
Morris
United States of AmericaI felt that it was not the cleanest.
They did have a great breakfast available. Their staff was also helpful and friendly.
Stayed in June 2022
Reviewed: July 7, 2022
Serrano
USAThe staff the no liked to help Ruth
The pool
Stayed in July 2022
Reviewed: July 6, 2022
Pamela
United States of AmericaThe bathroom was very rundown. Toilet was not attached to floor well. Ceiling needed painting or it was mold. Not sure.
Location to food, shopping, and the base.
Stayed in July 2022
Reviewed: July 4, 2022
Billie
United States of Americaroom wasn’t stocked
not much
Stayed in July 2022
Reviewed: July 1, 2022
Samantha
United States of Americabugs and cleanliness could be better.
nice staff
Stayed in April 2022
Reviewed: June 28, 2022
Thomas
United States of AmericaThe rooms were old furniture falling apart rooms were broken down bathroom was was in good working order.
Didn’t eat the breakfast
Stayed in June 2022
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